The Drobo Enhanced DroboCare Warranty for B1200I Storage Array offers web support, phone support and instant replacement for a period of 3-years beyond the standard warranty term and phone support provided with your Drobo B1200I Storage Array.
Drobo DR-B1200I-1T11 Features
The Fastest Way to Get Up and Running Again: With DroboCare, if something goes wrong, replacement Drobo will be send right away, so you'll have it in a few days. With the standard warranty, Drobo will able to ship a replacement only after they receive your unit
Your Business Safety Net: With DroboCare, you receive 12 months or 36 months of phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for the first 90 days following purchase
Trust Your Drobo to DroboCare: The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold