The FUSiON-iO Support and Subscription Silver Service - 1 Year (Renewal) provides world-class Support and Subscription (SnS) services for Fusion-io ioFX series which enable customers and partners to follow an evolutionary path to powerful and efficient computing.
Subscription service provides access to updates of Fusion-io licensed software products. Support service provides access to the Fusion-io knowledgebase and support engineers to advise, diagnose and solve technical problems related to Fusion-io hardware and software.
The Support and Subscription service allows priority handling based on business impact. It covers all issues involving Fusion-io software and hardware. Moreover, it provides hardware analysis support for any failures encountered.