Mack Camera's (Worldwide) Extended Warranty is designed to provide you with additional coverage for manufacturer defects. Whether it be Murphy's Law or just "luck", electrical malfunctions seem to take place the day after the Manufacturer Warranty expires. The Mack Camera Extended Warranty offers you that peace of mind for those unexpected malfunctions and costly repairs.
When you purchase a Mack Camera Extended Warranty, you are truly making a smart investment for your equipment. Mack Camera and Video Service, established in 1938, has been a leading repair center in the Tri-State area for over 60 years. Mack Camera currently services equipment ranging from 35mm Cameras to Digital Video Equipment, PDA's, DVD Players, Televisions, VCR's and Laptop Computers. Their repair facility is factory authorized for manufacturer warranty repairs and their technicians are factory trained to repair your equipment to manufacturer specifications. By working with Mack Camera and Video Service you are investing in a customized repair and service program for your new equipment.
Mack Camera Extended Warranties now cover you where ever you are in the world!!! From North America to Asia, you are protected from any out of pocket expenses you may incur due to manufacturer defects of your equipment
5 Year Still Digital Warranty (Under $1000)
This warranty covers all parts and labor for five (5) years from date of purchase. The equipment will be guaranteed to operate properly according to manufacturer's specifications or we shall repair equipment to operate properly at no charge to you, (this includes all parts and labor). Such service, repair or adjustment of this equipment is assured the original purchaser only. This warranty does not cover equipment which has been misused, tampered with, modified or damaged as a result of accident, liquid, grit, impact or lack of proper care as indicated in the manual of operations. Accessories not covered: flashes, batteries, power adapter, digital media, software, LCD (non-Manufacture defects), lens, and additional accessories, other expenses or consequential damages
The Mack 5 Year War is commonly used for High-end products, Portable electronics and more.The Mack 5 Year War is most used by customers who consider themselves to be a Budget shopper, Quality oriented among others.The Mack 5 Year War is popular because customers like the following qualities of the Mack 5 Year War: Good coverage, Good value and Quick response
Most Liked Positive Review
I used this on my Nikon D80, just after the Nikon warranty had expired. [...] It more than paid for itself the first time. I also have one for my Garmin GPS, used it twice, and got the same great service. Turnaround time for both items was about 10 days, door to door. I won't be without a Mack Camera Warranty on any expensive electronics/camera equipment, especially not at Adorama's prices!
Most Liked Negative Review
Good coverage, probably a waste of money
Sorry I got talked into buying this.
Reviewed by 33 customers
Included with the camera bundle and haven't needed to use warranty yet on my two week old camera.
My camera had stopped functioning. I was on vacation, and luckily I had a second camera body with me. I called. They did what they could to resolve it over the phone. No go. Mack had me send it to them, and it was returned to my home about 10 or 12 days later. To me, that was FAST! They paid shipping one direction and it had been cleaned and I've had no problems with it since. I recommend a warranty and Mack to most of the people who ask me for advice on what camera, etc. they should get.
I was sent the wrong coverage for the Nikon Camera I purchased from Adoroma that was valued at about half of what the Camera I purchased was worth. Had I not attempted to register it immediately I would not have discovered it was the wrong package for the product. Despite the fact that I called Adoroma the same did my intial warranty did not go through they have a policy that says you cannot recieve the correct warranty until the old one is returned. Since you only have 30 days to register a warrantry on a new camera from "Mack" I almost missed the deadline for doing so. I think this is a bad policy on the part of Andorma and Mack
Have not used the extended warranty. Price seems reasonable for the lenth of coverage and the initial price of the camera.
Having used Mack on previous purchases I considered it a must for all cameras. When my college age daughter's point and shoot was damaged by dropping Mack repaired it to lke new condition, and the turn around time was very quick. Peace of mind for short money.
Gives you filling that you are covered but... From my real correspondence with them. Before bye: Hi Sony nex-5n for some units have clicking issue out of the box. Someting inside the body clicks and it perfectly recorded to audio track. Sony recognises this as an problem. I live in Israel where sony does not have service center to fix it. I want to buy this model does yours warrenty includes fixing the issue if I would receive unit with such defect? thanks. =========================================================== Dear ****, As long as its a defect it would be covered. If there is not a service center it would have to come into our facility and you would be responsible for shipping fees both ways. ============================================= After Bye: 2 weeks ago I bought Sony nex 5n camera with mack warranty type 1016. My warranty number is ******. When I shoot by it I see some dark marks as on video that I attach. I try to clean lens and lens and sensors looks perfectly clean, but the marks stays constant. Does it covered by warranty and how I can fix it? thanks a lot ================================================= Hello ******, Thank you for your email. In order to have a valid MACK warranty, your unit must come with atleast a 90 day manufacturer/dealer warranty. If you should need service within the first 90 days, you must contact the manufacturer/dealer directly. Since you stated your unit is only two weeks old, please contact the manufacturer or dealer regarding your defective unit. They should be repairing or replacement the unit. Thank you, ====================================================== I live in Israel, and it is a lot of mony to send item back. For this reason I bought the warranty!!!!
I bought his warrenty because this camera has moving parts and complex electronics. I usually don't buy such plans but I decided that the cost was low and the protection could be needed even thugh I don't think I'll ever need it with Canon.
After doing much research on Mack Camera service quality I went ahead with the 5 year warranty. Well worth the insurance.
Purchased this coverage when I bought my Ricoh GXR body in October, 2010. So far, haven't had to use it, but the manufacturer's warranty has expired and it's nice to know I'm covered for the next 4 years. As far as cost goes, it was a bargain!
With todays digital world and electronics still having the habit of not working after manufacturer warranty. I have learned the lesson that this this is not stardard operation for me.