Mack 3 Year Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3000.00)

Mack

About Mack 3 Year Ext

Mack Camera's (Worldwide) Extended Warranty is designed to provide you with additional coverage for manufacturer defects. Whether it be Murphy's Law or just "luck", electrical malfunctions seem to take place the day after the Manufacturer Warranty expires. The Mack Camera Extended Warranty offers you that peace of mind for those unexpected malfunctions and costly repairs.

When you purchase a Mack Camera Extended Warranty, you are truly making a smart investment for your equipment. Mack Camera and Video Service, established in 1938, has been a leading repair center in the Tri-State area for over 60 years. Mack Camera currently services equipment ranging from 35mm Cameras to Digital Video Equipment, PDA's, DVD Players, Televisions, VCR's and Laptop Computers. Their repair facility is factory authorized for manufacturer warranty repairs and their technicians are factory trained to repair your equipment to manufacturer specifications. By working with Mack Camera and Video Service you are investing in a customized repair and service program for your new equipment.

Worldwide Coverage
Mack Camera Extended Warranties now cover you where ever you are in the world!!! From North America to Asia, you are protected from any out of pocket expenses you may incur due to manufacturer defects of your equipment

3 Year Still Digital Camera Extended Warranty
This warranty covers all parts and labor for a period of 3 additional years after expiration of manufacturer's warranty. The equipment will be guaranteed to operate properly according to manufacturer's specifications or Mack Camera shall repair equipment to operate properly at no charge to you. This warranty does not cover equipment which has been misused, tampered with, modified or damaged as a result of accident, liquid damage, grit, impact or lack of proper care as indicated in the manual of operations. This limited warranty applies only to the product registered. It Does not cover accessory flashes, LCD's (covered for manufacturer defects), accessory lens, batteries, power adapter, digital media, software, and additional accessories or other expenses or consequential damages.

The Mack 3 Year Ext is commonly used for High-end products and more.The Mack 3 Year Ext is most used by customers who consider themselves to be a Budget shopper, Quality oriented among others.The Mack 3 Year Ext is popular because customers like the following qualities of the Mack 3 Year Ext: Good coverage and Good value

Summary of Customer Reviews

Customers most agreed on the following attributes:
Pros:
Good value (52),Good coverage (50),Quick response (14),Easy to use (5),Peace of mind (4)
Cons:
Not worth it (5)
Best Uses:
High-end products (45),Portable electronics (19),Everyday products (11)
Reviewer Profile:
Quality oriented (48),Budget shopper (30),Photo enthusiast (4),Semi-pro photographer (4)

Mack 3 Year Ext Features

  • 3 Year Extended Service Contact
  • No Deductibles
  • Covers Parts & Labor
  • Toll Free Support
  • Online Support
  • Lemon Protection
  • Fully Insured
  • Coverage available worldwide

Mack 3 Year Ext Reviews

Review Snapshot®

 
4.1

(based on 101 reviews)

87%

of respondents would recommend this to a friend.

Ratings Distribution

  • 5 Stars

     

    (49)

  • 4 Stars

     

    (31)

  • 3 Stars

     

    (9)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (8)

Most Liked Positive Review

 

Well worth the money...

We ended up sending our Nikon D80 in for service under the Mack warranty three times before it expired. Make sure you keep all of your paperwork (warranty, invoice) together so that it's available if you need to send in your camera for service. You can process a service request through Macks' website very easily. We always got the camera back within 1 to 2 weeks (depending upon what parts were required).

VS

Most Liked Negative Review

 

Avoid Mack Extended Warranties

I reside in Sydney Australia and I purchased a 7 year Mack International Warranty for a SLR camera in 2006. The warranty stated that it covered 35mm SLR cameras up to $1,000 in value (the camera's value was approximately $900). I registered the warranty online shortly after purchasing it and felt assured that I would be adequately covered should the need arise. Unfortunately, I found out that this was not the case. I lodged a genuine claim with Mack at the beginning of this year to fix a faul...

View full Review

I reside in Sydney Australia and I purchased a 7 year Mack International Warranty for a SLR camera in 2006. The warranty stated that it covered 35mm SLR cameras up to $1,000 in value (the camera's value was approximately $900). I registered the warranty online shortly after purchasing it and felt assured that I would be adequately covered should the need arise. Unfortunately, I found out that this was not the case. I lodged a genuine claim with Mack at the beginning of this year to fix a faulty shutter. They informed me that they would not be honouring the warranty because they now insisted that the warranty only covered cameras up to a value of $500. This is despite being shown an invoice that supported my claim that the warranty covered cameras up to $1,000. Mack informed me that they could only provide me with a pro rata refund for a camera valued at $500 which I am yet to receive. This will likely be less than the cost of the original warranty. If Mack were an Australian business I would be afforded consumer protection with The Department of Fair Trading. However, being an international customer I have no avenue of recourse in the US market. I would strongly implore others to avoid purchasing a warranty product from Mack.

Reviewed by 101 customers

 
4.0

Great warranty Deal

By

from Chicago, IL  -  Photo Enthusiast

Great deal when comes with purchase of new camera

 
4.0

VERY GOOD DEAL

By

from Taylors, SC  -  Photo Enthusiast

To protect my investment Good price and great coverage Delivery time. A week after.

 
5.0

Always get a Mack

By

from Dublin, GA  -  Photo Enthusiast

Mack is a great company and will always come through for you.

 
5.0

Two Good Reasons for a great investment

By

from Grand Prairie, TX  -  Semi-pro Photographer

I have bought Mack warranties since the 70's. I have only used them once and they actually sent the camera back to the manufacturer and paid for the repair, because they couldn't do it. So if anyone tells you this is not a real warranty...WRONG. Plus, if you decide to sell the camera, it increases your selling price at least as much as the warranty, becasuse it gives the buyer a very warm fuzzy feeling, knowing that if something goes wrong with a used camera they won't be stuck with a big bill. Money well spent. And believe me, I can squeeze a buck better than anyone you know.

 
2.0

"The proof of the pie is in the eating"

By

from Tenants Harbor, ME  -  Quality Oriented

How can I rate a item without using it? My printer is still in the box. This warranty can only be rated afte the printer is put in use and breaks down. I hope I never am able to give you an informed rateing! -dch

 
5.0

It is better to have and not need, than

By

from All over the place  -  Semi-pro Photographer

Personally I hope I never have to use it... This is my third Mack warranty that I didn't need to use the second one, and the first was used a few time for one troublesome film camera I had... Were talking buying the Mack Camera warranty since 1999.

 
5.0

Mack 3 year extended warranty: good valu

By

from montpelier, VT  -  Quality Oriented

My printer is brand new so haven't needed extended warranty yet, but when I do, and those days surely come, I hope to be glad I bought it.

 
5.0

An excellent choice

By

from Huntington, NY  -  Quality Oriented

When things go wrong they usally go wrong badally, I have not seen a better choice for the badly part of the situation than this. It's just worth not having to go through the hassel!

 
5.0

Hope I never really know

By

from Berkeley, CA  -  Value Oriented

Like all insurance-like contracts all you can do is look at the cost and promises, unless you actually use it. Everything looks good on this one. I bought only a camera back. However, a word of caution, it says it does not cover interchanable lenses and even some things, like batteries, that are sold as part of the original camera.

 
5.0

Haven't used it but price was right

By

from Phoenix, az  -  Quality Oriented

Hopefully won't have to use it, but as part of the package the price was,right for a little piece of mind

Q&A

Questions & Answers Powered by TurnTo®

Questions about this item:

Shopper  Why Did You Choose This?
RALPH L  All equipment is subject to breakdown. Its a good insurance policy.
Shopper  Hi, I need to buy this within 30-days after I bought my camera, right?
ANDRE M  Yes, it must be purchase within 30 days
Rey C  Here's my dilemma. I have a back ordered nikon d800 but this warranty and the other things i bought are ready for shipping. What will happen if I have this shipped before I get my camera? What If I get my camera after 3 months? Will this shorten my warranty? How will it work?
LLOYD T  Hi,Rey, All you need to do is to register you camera to Mack, you need the camera serial # and the purchase day to set up a contract,as for 3 months back order,I don't think the dealer can use the order day as purchase day,hope it help. Lloyd
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