Mack 3 Year Diamond Service Contract for Digital Cameras, Video Cameras, Lenses, Binoculars, Telescopes, Riflescopes & Lighting - up to $1000.00 Retail Value

Mack

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Mack 3 Year Dia: Picture 1 regular

About Mack 3 Year Dia

The Diamond Warranty will provide you with much more than any other service contract has to offer.

Coverage Summary
• Manufacturer Defects
• Impact Damage
• Sand/Grit Damage
• Accidental and Unintentional Abuse
• Mechanical Malfunctions
• Normal and Abnormal Wear and Tear
• Liquid damage that were the result of an accident.
• 2 Free CCD Cleaning for the Life of the Contract
• 1 Free Video Head Cleaning Per Year for the Life of the Contract
• Lemon Protection: Product Replacement After 3 Consecutive Repairs for the Same Reason

This Warranties Covers Cameras, Camcorders, Lenses, IPODs, MP3 players, Portable Navigation (GPS), Binoculars, Telescopes, Portable gaming, Flash equipment, Lighting equipment, and PDA devices.

The Service Contract may be purchased within 30 days of purchasing your product
Valid only in the U.S.A.

The Mack 3 Year Dia is most used by customers who consider themselves to be a Enthusiast among others.

Summary of Customer Reviews

Customers most agreed on the following attributes:
Pros:
Reliable (11),Easy to use (8),Good price / value (3),Lightweight (3)
Best Uses:
Travel (9),Everyday (8),Home (4),Landscape photography (4)
Reviewer Profile:
Enthusiast (19),Semi-professional (13),Photo enthusiast (12),Semi-pro photographer (8),Casual photographer (3),Photography student (3)

Mack 3 Year Dia Features

  • 3 Year Diamond Service Contact
  • Covers Parts & Labor
  • Coverage for drops and spills
  • Malfunctions due to accidental damage from handling
  • Normal and Abnormal Wear and Tear
  • Impact Damage
  • Sand/Grit damage
  • No Deductibles
  • Toll Free Support
  • Online Support
  • Lemon Protection
  • 2 Free CCD Cleaning for the life of the warranty (USA Only)
  • 1 Free Video Head Cleaning Per Year for the Life of the Warranty (USA Only)
  • Fully Insured
  • The Warranty starts at the date of purchase

Mack 3 Year Dia Reviews

Review Snapshot®

 
4.4

(based on 64 reviews)

96%

of respondents would recommend this to a friend.

Ratings Distribution

  • 5 Stars

     

    (41)

  • 4 Stars

     

    (14)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (1)

Most Liked Positive Review

 

A great warranty at a great price!

OK, I admit it. I drop things. Lots of things. And when you drop a $2000 camera it can pretty much ruin your day. Especially since Canon will tell you that it's your fault and to send them a big check if you want it fixed. Fair, but unhappy nonetheless. Price a LCD lately? That's why I really like these Mack warranties. The one you want is the DIAMOND Warranty which covers everything - mfg defect, drops, accidental damage, etc. They are very fairly priced considering what you get. With the wa...

View full Review

OK, I admit it. I drop things. Lots of things. And when you drop a $2000 camera it can pretty much ruin your day. Especially since Canon will tell you that it's your fault and to send them a big check if you want it fixed. Fair, but unhappy nonetheless. Price a LCD lately? That's why I really like these Mack warranties. The one you want is the DIAMOND Warranty which covers everything - mfg defect, drops, accidental damage, etc. They are very fairly priced considering what you get. With the warranties sold by some other NY retailers, your stuff gets fixed (if you're lucky) by the repair shop that low bids the job (yup, that's how they do it, I checked). With MACK, it goes to their shop and they fix it. They have been in business a long time, and they know what they are doing. I had opportunity to use their services a while ago and the repair was done fast, and it worked the first time. What else would I want?

VS

Most Liked Negative Review

 

extra insurance

I question its value as the camera a D90 and lense a 16~85DX are in excess of a 1000.00

Reviewed by 64 customers

 
5.0

Industry best

By

from Santa Monica  -  Hobbyist/Enthusiast

A Mack Camera drops and spills warranty is as good as gold. There are no gimmicks or gotchas in the fine print as there are with so many other third-party warranties.

 
5.0

Great deal

By

from Sevierville, TN  -  Hobbyist/Enthusiast

Hopefully the warranty will be as good as it sounds if the need arises.

 
5.0

Great

By

from California  -  Hobbyist/Enthusiast

Called Mack. Very friendly and helpful.

 
4.0

hope not to use it

By

from MN  -  Casual user

Glad to have it, hope not to use it.

 
4.0

Good Value

By

from Wheaton, Il  -  Casual user

We just got this warranty,when our camera was delivered. It was easy to understand and to register. Other than that I don't have much to say since our camera is brand new and we haven't had to make any claims.

 
4.0

Maybe this will pay off

By

from Virginia Beach  -  Hobbyist/Enthusiast

If the warranty is as good as Adorama's customer service then I'll be a happy customer - I have not used this warranty as of yet.

 
5.0

You're in GREAT Hands with Mack!

By

from Maplewood, NJ  -  Semi-Professional

Great extended warranty, staff know what they are talking about, Courteous and very quick turn a round time.

 
4.0

It's a Warramty and I haven't needed it

By

from Seattle  -  Hobbyist/Enthusiast

Wish I had something to say - but we all know there warranties sounds good until you need them.

(1 of 1 customers found this review helpful)

 
5.0

Good Investment

By

from Seattle, WA  -  Semi-Professional

I have used this warranty in the past with a camera that went ary on a trip to Ecuador. Sent it in for repairs and came back brand new. So I find for a significant lens I am more comfortable taking it out and about knowing I have the accidental drop insurance that does what it says it will do!

 
5.0

Mack 3 Year Service

By

from Rochester, NY  -  Hobbyist/Enthusiast

Easy to get started online. Just remember you will need your receipt and the contract card to make a claim; so keep your records. Have not had to use it yet, so I cannot comment on the service.

Q&A

Questions & Answers Powered by TurnTo®

Questions about this item:

Shopper  This warranty only covers the USA? What if the damage ocurrs in another country?
Michael L  I believe it does cover international and you should check directly with Mack Camera who are a very old established company. I have had excellent service with a major repair of 1000 dollars when my camera was blown over on a tripod. I endorse their product because my experience as been excellent
Chalynda P  Does this warranty cover a used item purchase here on adorama's website? I am purchasing the D7000.
JOSEPH F  Fortunately , I have never had to use this coverage.The equipment it covers is all new so I have no knowledge of coverage of a used item. Ask Adorama or the carrier. Sorry jf
Shopper  Why Did You Choose This?
BLAKE N  Wanted to protect my investment...and the deal was great! a very good warranty...covers just about anything , except flooding or theft. Gotta have the camera!
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