Mack 3 Year Diamond Service Contract for Digital Cameras, Video Cameras, Lenses, Binoculars, Telescopes, Flashes & Lighting - up to $2000.00 Retail Value


About Mack 3 Year Dia

The Diamond Warranty will provide you with much more than any other service contract has to offer.

Coverage Summary
• Manufacturer Defects
• Impact Damage
• Sand/Grit Damage
• Accidental and Unintentional Abuse
• Mechanical Malfunctions
• Normal and Abnormal Wear and Tear
• Liquid damage that were the result of an accident.
• 2 Free CCD Cleaning for the Life of the Contract
• 1 Free Video Head Cleaning Per Year for the Life of the Contract
• Lemon Protection: Product Replacement After 3 Consecutive Repairs for the Same Reason

This Warranties Covers Cameras, Camcorders, Lenses, IPODs, MP3 players, Portable Navigation (GPS), Binoculars, Telescopes, Portable gaming, Flash equipment, Lighting equipment, and PDA devices.

The Service Contract may be purchased within 30 days of purchasing your product
Valid only in the U.S.A.

Summary of Customer Reviews

Customers most agreed on the following attributes:
Reliable (11),Easy to use (8),Good price / value (3),Lightweight (3)
Best Uses:
Travel (9),Everyday (8),Home (4),Landscape photography (4)
Reviewer Profile:
Enthusiast (19),Semi-professional (13),Photo enthusiast (12),Semi-pro photographer (8),Casual photographer (3),Photography student (3)

Mack 3 Year Dia Features

  • 3 Year Diamond Service Contact
  • Covers Parts & Labor
  • Coverage for drops and spills
  • Malfunctions due to accidental damage from handling
  • Normal and Abnormal Wear and Tear
  • Impact Damage
  • Sand/Grit damage
  • No Deductibles
  • Toll Free Support
  • Online Support
  • Lemon Protection
  • 2 Free CCD Cleaning for the life of the warranty (USA Only)
  • 1 Free Video Head Cleaning Per Year for the Life of the Warranty (USA Only)
  • Fully Insured
  • The Warranty starts at the date of purchase

Mack 3 Year Dia Reviews

Review Snapshot®


(based on 64 reviews)


of respondents would recommend this to a friend.

Ratings Distribution

  • 5 Stars



  • 4 Stars



  • 3 Stars



  • 2 Stars



  • 1 Stars



Most Liked Positive Review



Called Mack. Very friendly and helpful.

Reviewed by 64 customers


Industry best


from Santa Monica  -  Hobbyist/Enthusiast

A Mack Camera drops and spills warranty is as good as gold. There are no gimmicks or gotchas in the fine print as there are with so many other third-party warranties.


Great deal


from Sevierville, TN  -  Hobbyist/Enthusiast

Hopefully the warranty will be as good as it sounds if the need arises.




from California  -  Hobbyist/Enthusiast

Called Mack. Very friendly and helpful.


hope not to use it


from MN  -  Casual user

Glad to have it, hope not to use it.


Good Value


from Wheaton, Il  -  Casual user

We just got this warranty,when our camera was delivered. It was easy to understand and to register. Other than that I don't have much to say since our camera is brand new and we haven't had to make any claims.


Maybe this will pay off


from Virginia Beach  -  Hobbyist/Enthusiast

If the warranty is as good as Adorama's customer service then I'll be a happy customer - I have not used this warranty as of yet.


You're in GREAT Hands with Mack!


from Maplewood, NJ  -  Semi-Professional

Great extended warranty, staff know what they are talking about, Courteous and very quick turn a round time.


It's a Warramty and I haven't needed it


from Seattle  -  Hobbyist/Enthusiast

Wish I had something to say - but we all know there warranties sounds good until you need them.

(1 of 1 customers found this review helpful)


Good Investment


from Seattle, WA  -  Semi-Professional

I have used this warranty in the past with a camera that went ary on a trip to Ecuador. Sent it in for repairs and came back brand new. So I find for a significant lens I am more comfortable taking it out and about knowing I have the accidental drop insurance that does what it says it will do!


Mack 3 Year Service


from Rochester, NY  -  Hobbyist/Enthusiast

Easy to get started online. Just remember you will need your receipt and the contract card to make a claim; so keep your records. Have not had to use it yet, so I cannot comment on the service.


Questions & Answers Powered by TurnTo®

Questions about this item:

Shopper  Why Did You Choose This?
ROBERTA F  Probably a big mistake but I did it - never received any inf from them with specifics about the warranty so wondering if it isn't really a farce.
David C  Can I purchase the Mac 3 year insurance for a camera I purchased some where else?
PETER G  I'm unaware of any other retailer who sells the Mack warranties. I have found Adorama to be an excellent retailer with prompt service, great shipping and response time, and very helpful with any questions on their merchandise. so honestly not sure why you'd go elsewhere for this item. Peter
Judy R  Is this Mack warranty comparable to the New Leaf warranty that Adorama offers? I'm not sure which one to purchase.
CHRISTOPHER T  I looked at both several months ago and went with the Mack.
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