NewTek ProTek Care for 3Play 4800
SKU: NEPTC3P4800
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About NewTek ProTek Care for 3Play 4800
The NewTek ProTek Care for 3Play 4800 provides the only way for you get NewTek-provided service for the many years of product ownership. It also enhances the support experience, every step of the way. For some customers, a standard 12-month warranty is enough. With ProTek, your coverage can be extended. When you have mission-critical production needs, you want access to source-provided service and support when you need it. This is an integral part of owning and using a NewTek live production product. You can also renew your ProTek coverage each year. Well beyond the purchase date. And unlike many other programs, the benefits of ProTek can be assigned to a new owner, so coverage and peace of mind continues, regardless of who owns the product.
NewTek ProTek Care for 3Play 4800 Features
- Extend your coverage: Having a ProTek plan for your production equipment means that your coverage and your peace of mind can be extended year after year
- Expect Great Service: Get the best possible service, first and fast. With ProTek coverage, you're part of a select group of customers whose needs are the first priority. Every ProTek Elite customer gets the white-glove treatment by their local Elite Service Provider
- Know your options: ProTek customers will also have access to one of the speediest replacement programs around. If your product cannot be repaired immediately, for a nominal fee ProTek Care customers can get a replacement shipped right to your doorstep. Often very next day
- Get help after-hours: ProTek customer calls get answered long after NewTek's standard support hours. ProTek customers have exclusive access to Senior Support Analysts who are ready to take your calls until 11:00pm CT, each day. Your productions don't stop at 7:00 & now, neither does your help-line