The NewTek ProTek Care for TriCaster 850/855 TW DDR Control Surface provides the only way for you get NewTek-provided service for the many years of product ownership. It also enhances the support experience, every step of the way. For some customers, a standard 12-month warranty is enough. With ProTek, your coverage can be extended. When you have mission-critical production needs, you want access to source-provided service and support when you need it. This is an integral part of owning and using a NewTek live production product. You can also renew your ProTek coverage each year. Well beyond the purchase date. And unlike many other programs, the benefits of ProTek can be assigned to a new owner, so coverage and peace of mind continues, regardless of who owns the product.