Reviewed by 2 customers
I had high hopes for this unit. However, I did purchase it with some fear due to some negative reviews. My initial unit worked perfectly for about 2 days then failed. It would record video but not audio and then the remote stopped working. I was sent a new unit and controler. It worked about 2 days then the audio became distorted and the remote stopped working. Tech support tried to help but couldn't solve the problem. They just said it was a new unit and may take a few years before it is perfect. I am planning to purchse TiVo which is rated 4 plus stars. The monthly charge has been reduced. I want to mention Adorama was very easy to work with. I have a high regard for them. I am getting a full refund.
This DVR did not completely live up to my expectations. Yes, it does have dual tuners. Yes, you can pause, fast forward, rewind. But what I (and many other buyers I suspect)found is that even though it has dual tuners you can not record two shows at the same time. Also the pause, fast forward, and rewind can only be used on a recorded program. Live shows do not have this feature. Clearer product features are needed.