Customers most agreed on the following attributes:
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
Nice warantee coverage for the price. Internet registration was easy and package offers piece of mind on a fairly large purchase.
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
I have had Mack support for YEARS! I currently have my 5D out for repair on the last guarantee I bought. It's been over two weeks and still the camera is "in line for service". Don't know how long it will be, but I had a Canon 100-400mm lens go in for repair with Canon at the same time as the 5D went to Mack. The lens has been back for ten days already! Can't beat Canon for service but I would have had to pay for the 5D repair with Canon as it's out of warranty. Mack says their repair times run about 3 weeks. If they fix the 5DMkII at some point in the future, it'll be work[$]!
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
I buy the Mack warranties for insurance in repairing the camera after the normal warranty expires. Also, having the warranty on the camera at the time of resale or trade facilitates the transaction easier.
I've had to use the Mack warranty in the past on a 40D camera that quit working. Mack had Canon repair and there was no charge to me. The repair was done quickly and the camera was like new.
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
Is necessity for D MarkII or any high-end products. However it needs to be registered is a down side.
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
AS a truck driver, who travels all over the US and Canada,it's nice to know that the rough ride of the road is covered with this extended warranty.
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
I had to send in a Nikon camera several years ago and the camera was fixed and returned with out issue. This is a great way to protect your camera.
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
This is a good deal. Excellent price compared to the cost of the extended warranty from the products manufacturer. I just hope I don't need to use it.
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
The warranty form that was sent was an older version which made it sound like it was to late to register my camera. Once I called/emailed the sales representative it was cleared up and done so very fast and with GREAT communication. In fact, not only did the representative from Adorama communicate with me but so did MACK.
I have not had to use it yet and really hope it will remain there for piece of mind, but the responsiveness from MACK gives me good feelings.
[3 of 3 customers found this review helpful]
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
This is the second time I've needed to use the warranty. As before it took nearly a month for them to register it and they've now had it another month. So far it's been the entire summer without my camera. Terrible service - no excuse for such a long turn-around!
[0 of 1 customers found this review helpful]
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
havent had to use it yet, but the warranty was cheap and covers annual cleanings
[0 of 2 customers found this review helpful]
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
I havent made a claim or used a free cleaning yet, but I expect/hope that they will live up to their end of the deal with little or no hassle.
[1 of 1 customers found this review helpful]
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
Warranty provides good coverage at a reasonable price. However until it is needed, which I hope it will not be, I cannot comment on the effectiveness of the service.I do have a complaint with Adorama however. They sold me cover for[$] when cheaper [$] cover would have been sufficient.[...]
[9 of 9 customers found this review helpful]
Comments about Mack Camera Repair Mack 3 Year Digital Still Camera Extended Warranty (for Digital Cameras & Camera Lens Kits with a retail value of up to $3200.00):
We ended up sending our Nikon D80 in for service under the Mack warranty three times before it expired. Make sure you keep all of your paperwork (warranty, invoice) together so that it's available if you need to send in your camera for service. You can process a service request through Macks' website very easily. We always got the camera back within 1 to 2 weeks (depending upon what parts were required).