TP-Link TL-WN951N 300MBps Wireless N PCI Adapter with 3 Detachable Antennas

2013-11-11T19:00:00

Adorama shipped quickly. Installed on Windows 7 Professional per instructions. Control Panel recognized TL-WN951N adapter, and said it was enabled and working properly. Windows "Wireless Network Connection", however, said "No Connections Available." I called TP-Link tech support. She acted as though she did not want to talk to me but said I need to disable my anti-virus, and hung up. I tried that, It did not work. I called back and another tech suggested I unstall my original adapter and drivers, and reinstall in "safe mode" and hung up. I tried that. It did not work. I called back a third time. This tech actually talked to me. He finally told me I must have a defective card and to send it back to Adorama. I uninstalled it and reinstalled my old card. After thinking about it, I reinstalled the TP-Link and the drivers and then I ran the TP-Link setup utility in XP compatibility mode. As the utility was completing installation, I could see my "Wireless Network Connection" receiving several signals. SIMPLE! No more problems! (Why have tech support if they do not support the product and customer?) I have "good" signal strength. I would rate this adapter higher except for the trouble installing and the lack of tech support. (In fact, as far as tech support goes, I would give TP-Link a "1"... and that is generous...)

Seedy