Reviewed by 1 customers
The new 1402-VLZ3 mixer is not rack mountable as it sits. Yes, Mackie sells rack ear brackets. However, the instructions say to simply remove the screws and put them back in. Well, guess what? Over the rack ears, the screws are too short to even reach the threads. I went to Fasteners, Inc., and they told me they have no idea what the threads are...they are apparently proprietary. So I called Mackie parts, and they don't sell the screws. Oh, and THEY don't know what the threads are either! It's not in their parts list! AT MACKIE!! So they sell a mixer with a rack ear kit that won't work, they can't fix it, they don't support it...and they can't even tell you how to fix it yourself.