Express Pickup

Adorama offers Express Pick-up for Online Orders

Buy online and pick-up fast in the store at the Express Pick-up Counter. You avoid shipping and scheduled delivery charges – and you may be able to get your order faster!


1.) During checkout, select “I’ll pick up items in the store” when asked for your shipping address to pick up your merchandise in our store

2.) Wait for an email confirming that your order is ready for pickup (Please note that this will be an additional email to your order confirmation)

3.) Present a valid ID and a valid form of payment at the Express Pickup counter in our store (located at the back of our store by Customer Service) to pay for and to pick up your order


How do I know that an item is available for pick up?
- As not all items are available for our Express Pickup service, you can call Customer Service in our store directly during store hours at 212.741.0063 x2131 to confirm item available for Express Pickup.

Is every item available for pick up?
- No, some items are only available for shipping or delivery.

When do I go to the store?
- You can come to our store to pick up your order as soon as you receive your pick up email (please note that your order confirmation email is NOT your pick up email).

What are the store hours?
- Store hours are as follows: Sunday from 9:30 AM to 5:00 PM, Monday through Thursday 9:00 AM to 8:00 PM, and Fridays from 9:00 AM to 2:00 PM (during the winter), 9:00 AM to 5:00 PM (during the summer). You can check for extended hours or closures by seeing our daily store hours here.

Can someone else pick up my order?
- Yes, you can send someone else to pick up your order – for your protection we collect payment at the time of pickup. The person picking up an order must also be the person named on any form of payment.

What do I bring with me to the store?
- Bring your pick up email, a valid ID, and your preferred form of payment

Where do I go and what do I do?
- When in store, you can proceed immediately to the Express Pickup counter, located by Customer Service. Simply present your pick up email, valid ID, and your form of payment and you can pick up your order!

How long will my order be available to pick up?
- Once you have received your pick up email, Adorama will hold your items at our Express Pickup counter for eight (8) days for you to pick up.

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