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In-Store Pickup

Buy Online, Pickup in Store

Ship it or pick it up? It's your choice! While all items shown online are available for shipment, many items may also be purchased online for pick-up at our store, conveniently located in the flatiron district of Manhattan.

To purchase online for store pick-up, simply place your order online, and then pick it up at our Manhattan location. As with delivery orders, you can choose from thousands of online items. Once you've selected your items for purchase, in the check-out process select the "pick up" option, then come in to our store. This option is a great time saver for customers who want their merchandise as quickly as possible.

Adorama offers the convenience of instore pickup at our retail store located at Adorama Store, 42 West 18th Street, New York City, NY 10011. See Map / Directions

Simple steps:

Simply choose instore pickup option located at the top of the checkout page. Customer will receive an email indicating that "Your order is ready for instore pickup"

To receive expedited service, present a copy of this e-mail to the employee at the entrance who will direct you to the pickup counter. Please allow extra time for large items. To avoid cancellation, please pick up your item(s) within 48 hours.

Call us toll-free at 1-800-223-2500 ext. 2231 with any questions.

Store Pickup Hours:

Sun. 9:30am to 5:00pm
Mon. - Thurs. 9:00am to 8:00pm
Fri. 9:00am to 2:00pm

Pickup Process

Before going to the store, please wait to receive your store pickup notification e-mail. An e-mail typically arrives within an hour of placing your order, and confirms that your product is in stock and available for pickup. If you use a credit card, your card will not be charged until we confirm store availability.

A confirmation e-mail will sent during normal store hours. Please see our updated schedule.

Once you have been informed that your order is ready for pickup, come in during store hours. We are located at 42 West 18th Street. To avoid cancellation, please pick up your item(s) within eight days.

For security purposes, only the person who placed the order can pick it up.

To pick up your order, please bring:

  • A state-issued photo ID or driver's license
  • The purchasing credit card (the name on the credit card used for purchase must match the name of the person who is picking up the order).
  • The order number (listed above - please bring a copy of the e-mail to the store) Note: Only the person who placed the order and is listed on the purchasing credit card may pick it up.

Note: Only the person who placed the order and is listed on the purchasing credit card may pick it up.

When you get to the store:

  1. Present the confirmation e-mail to the employee at the entrance, who will direct you to the express pickup counter.

  2. Locate the In-store Pickup sign. By using this line, you will receive expedited service.

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