I have questions about:
You can join VIP Rewards at the time of creating your online Adorama Account (Click here to create your online account now) or when logged into your existing online account. Plus, you can select to "Join" when reviewing product details or by visiting adorama.com/g/rewards.
Enrolling by phone or while shopping in-store is just as simple, just provide your email to our sales representative and confirm participation to join.
Upgrade to VIP PRO at any time for even more exclusive member benefits for just $49.99 per year. View 'How to Become a VIP PRO' for further details.
Ready to upgrade and get more out of your membership? Learn more about our VIP page.
Everyone age 18 or older and a legal resident of the United States is eligible to join VIP Rewards. See 'How do I Join VIP Rewards' for further direction on how to become a member.
Cardholders of Adorama Edge Credit Card and Adorama Financing (Concora™ Credit Account) are automatically enrolled into VIP Rewards.
If you are a member or want to become a member of our Classroom Connect program, you will not be able to combine or use the benefits of VIP Rewards, including our VIP PRO member benefits. If you are currently enrolled in any of these programs and want to also participate in the Classroom Connect program, please use a different email address to be verified.
Note: If you are a reseller, you are not eligible for VIP Rewards, including VIP PRO. We reserve the right to cancel your membership and any earned points.
Presently, verified Classroom Connect members are not able to combine memberships with other Adorama programs such a VIP Rewards, including as VIP PRO members or Adorama Edge Credit Cardholders. If you are currently enrolled in any of these programs and want to also participate in the Classroom Connect program, please use a different email address to be verified.
Adorama Edge Cardmembers or those that have Adorama Financing (Concora™ Credit Account) are automatically part of VIP Rewards, no separate enrollment required.
Login to your online account at adorama.com to review your membership status and view exclusive offers for members only, all on the VIP Rewards page. Member-only content will be visible when logged into your online account.
You can also upgrade to VIP PRO at any time for even more exclusive member benefits. This option is available to you for just $49.99 per year. View 'How to Become a VIP PRO' for further details.
Ready to upgrade and get more out of your membership? Learn more about our VIP PRO program.
We would hate to see you go. If you no longer wish to be a VIP Rewards member you can 'opt-out' at any time from your online Adorama Account under 'My Profile'. Please note, that leaving the program will terminate all reward points you may have earned.
If you're a VIP PRO member within our VIP Rewards program, please contact 800-223-2500 to cancel your membership.
You can earn points while you shop online by logging in to your Adorama online account. For instore and phone purchases make sure to provide your email address associated with your VIP Rewards account to the sales representative.
Points earned on purchases will vary by member status including:
Please note that earning points on qualifying purchases is limited to 30,000 for VIP and VIP Perks and 50,000 for VIP Pro members per member year. Your member year will be based on the date you opted-in to the Adorama Rewards or the new VIP Rewards program.
There are many more ways to earn points outside of purchases! Visit VIP Rewards on Adorama.com and sign in to view more 'Ways to Earn' to earn points and also view exclusive member 'Offers' Here are just a few!
Plus, unlock even more ways to earn when you move up to VIP Perks or upgrade to VIP PRO.
Earning points on qualifying purchases is limited to 30,000 for VIP and VIP Perks and 50,000 for VIP PRO members per member year. Your member year will be based on the date you opted-in to the Adorama Rewards or the new VIP Rewards program.
It's easy. Just visit VIP Rewards on Adorama.com and sign in to view your current member status, your available and pending points balance and much more including:
If an item is returned, any points you earned on that item will be deducted from your VIP Rewards balance.
Earned points from online purchases (including bonus points unless stated otherwise) will be posted to your reward account 35 days from the date the orders ships and/or within 35 days of in-store purchase. Points will become available within 2 business days of order shipment for VIP Pro members and/or within 2 business days from order invoice date for in-store.
Points earning outside of purchases may vary by the activity including:
One of three things may have happened:
If you believe there's a mistake, please call customer service at 800-223-2500 and we'll be happy to help. We're here Monday - Thursday 9:00am to 7:30pm and Friday 9:00am to 4:00pm.
Note: If you are a reseller, you are not eligible for VIP Rewards. We reserve the right to cancel your membership and any earned points.
Your friend must open a new online Adorama account to join VIP Rewards and make a minimum purchase of $50 from the referral invite for you to earn 1,000 points. They receive 1,000 points for opening a new Adorama online account and joining VIP Rewards. Note that if your friend is a current or returning customer, these rewards are not available.
All you have to do is log into your account before you make your purchase. When you go to check out, you'll find your available rewards under the "Offers and Rewards" section. Apply your reward toward your purchase at checkout. It's that simple.
For store/phone, provide your email address to the sales representation so they can look up your account information and apply available Reward points.
You can redeem with as little as 500 points, that's $5 value in reward points, all the way up to 20,000 points ($200 value in rewards). More points mean bigger rewards. Check back regularly to see what new rewards we may offer and how many points they require.
Only one reward can be applied at time of purchase.
Yes, we designed the program so you don't have to complete forms to redeem rewards. Simply purchase anything from our vast selection and redeem your available points under the payment method at checkout.
Not at the present time. To keep the program simple and user friendly, we designed VIP Rewards to give you discounts from the account where you earn them.
You won't lose your points if you make a purchase within 12 months of your last purchase. Be sure to log into your account when you make purchases.
Some bonus offers might have shorter expiration, please check the offer so you don't miss out on your reward!
Once you join the VIP Rewards program, spend $1,500 within 12 months of your member year to level up to VIP Perks. Your member year will be based on the date you first became a VIP rewards member. VIP Perks status is valid once you reach the qualifying $1,500 threshold within your member year and into the following member year. To maintain status as a VIP Perks Member, Members are required to spend at least $1,500 on Qualifying Purchases in each Annual Member Rewards Period.
For example, if a member joins on 1/1/2023 and reaches VIP Perks status on 3/1/2023, the member will retain the VIP Perks status until 1/1/2025. The member will need to spend $1,500 within the requalifying year of 1/1/2024 and 1/1/2025 to retain VIP Perks status. If a member does not requalify for VIP Perks status, the member will revert to VIP Rewards status.
Current members can verify their status by signing into their Adorama Online account at adorama.com/g/rewards.
Once you become a VIP Perks member, you'll earn 1.25 points per $1 spent on purchases online, in-store and by phone. You'll also unlock additional perks including:
You can upgrade and become a VIP PRO member (previously VIP360) at any time for $49.99 per year by signing up when you visit VIP Rewards on adorama.com, while reviewing product details as you shop or at checkout, just look for the VIP PRO icon and click on for member benefit details.
Add the VIP PRO membership to your cart and check out to unlock even higher points earning, 2-day shipping on qualifying purchases, free extended returns, one-year accidental damage coverage on all new items purchased while you're a member and more. See terms here.
Note: if you are a reseller, you are not eligible to become a VIP PRO member. We reserve the right to cancel your Pro membership without a refund of the annual membership fee of $49.99 if the benefits of the membership have already been used.
As a VIP PRO you unlock a world of member benefits. Upon becoming a Pro member you'll earn 2 per $1 spent and more benefits such as:
Limitation applies. Please see complete Terms and Conditions for full details.
VIP360 is now VIP PRO starting on October 31st, 2022. If you subscribed to VIP360 membership or renewed prior to or on October 31st, 2022, your membership will continue as VIP PRO for the remainder of your yearly subscription term, or until you take action to end the membership.
Note: if you are a reseller, you are not eligible to become a VIP PRO member. We reserve the right to cancel your Pro membership without a refund of the annual membership fee of $49.99 if the benefits of the membership have already been used.
VIP PRO membership includes free shipping on eligible products and deliver to you within two business days after order ships, simply look for the VIP PRO logo when you shop online.
2-Day Delivery is limited to the 48 contiguous United States. PO Boxes, APOs/FPOs/DPOs, Hawaii, Puerto Rico, Alaska and Guam are excluded. See full terms.
VIP PRO members have the option to return VIP PRO products for up to 60 days from purchase. Return shipping is also free. For a free shipping label please email us at vippro@adorama.com or call us at 212-741-0052.
Use your gear more. Worry less. While you're a VIP PRO member, the new products you buy from Adorama come with an automatic 1-year accidental damage protection plan, $19.99 value, is included with your membership.
The included protection is for new and open box products. Used products are not currently included in the VIP PRO 1 year protection plan, however, we do offer protection plans that are available for purchase on eligible used products. See terms here.
VIP PRO Members can earn a one-time 2,000 Point bonus when they make their first trade to Adorama as part of the Adorama Trade-In Program as a VIP PRO Member. Points will be awarded within two (2) business days upon the completion of the trade-in, that is, when the VIP PRO Member receives a credit invoice for their trade.
The one-time use 10% sign up coupon code can be used for online purchases of our Adorama Brands. See participating brands here. To receive the coupon code, you must become a new member of VIP PRO and must be opted-in for marketing emails during sign up. The coupon code will be emailed to the email address that was used to create the member account within 7 business days of becoming a PRO member.
VIP PRO and VIP Perk members will earn more points on purchases made the first Tuesday of every month from 12:01am EST to 11:59pm EST.
You can update your auto-renew preferences at any time by visiting "My Account" in your online Adorama profile or by contacting us at 800-223-2500. Once you opted-out from auto-renew, your membership will end on the date it expires.
We are sorry to see you go! You can cancel your VIP PRO membership at any time by calling us at 800-223-2500. You will still be part of our fee-free tiers (VIP or VIP Perks) and continue to enjoy earning points.
Get access to one-on-one support before or even after you've made your purchase by calling us at 888-583-9100, Monday through Thursday 9am-11pm EST, Fridays 9am to 6:30pm EST, Sunday 9:30 to 5pm EST.
a. Visit Printique.com to create an account with the same email that is associated with your Adorama VIP PROaccount. The discount will be automatically applied at the checkout for every purchase.
b. Once your account is created, log in and start shopping.
c. Discount will automatically be applied at checkout
Only VIP PRO members receive a 10% discount on Printique.com purchases (excluding gift cards). You can purchase a VIP PRO membership and unlock a world of perks. Learn more click here.
If you need assistance or have questions, please call Adorama Customer Service at 866-230-3428
If you need assistance or have questions, please call Printique.com customer service at 888-216-6400 or email at service@printique.com.
Please contact our Customer Service department at 800-223-2500. We're here for you Monday - Thursday 9:00am to 7:30pm EST and Friday 9:00am to 4:00pm EST.