Name: Used Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black undefined
Brand: Sony
SKU: US1911233
Price: 203.00 USD
Availability: Discontinued
Rating: 4.4 (2170 reviews)

Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black

Sony WH-1000XM5

Sony

Buy it <b>New</b>

Adorama

Used

Audio

Headphones & Earphones

Wireless Headphones

Sony Wireless Headphones

Sony WH-1000XM5 

Open Box: Used Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black undefined

What defines the pinnacle of personal audio experience  The WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones from Sony stand as a testament to superior sound engineering and ergonomic design. These headphones are meticulously crafted to deliver an unparalleled auditory journey, enveloping you in a world where your music and calls are the sole focus.Experience the zenith of noise cancellation technology with the WH-1000XM5's dual processors that govern eight microphones, achieving an extraordinary reduction of ambient noise. Whether you're soaring at 30,000 feet or navigating the bustling city streets, the industry-leading noise cancellation adapts to your environment, ensuring an immersive listening experience.The WH-1000XM5 headphones boast a newly designed 30mm driver unit with a TPU edge, enhancing noise cancellation capabilities, particularly in the lower frequencies. The use of carbon fiber composite materials ensures both lightness and rigidity, resulting in improved sound clarity across the spectrum, especially in the high frequencies. Sony's unique technologies, including a premium gold-containing lead-free solder and Fine Sound Resistor, contribute to a consistent, high-quality audio output.High-Resolution Audio support, both wired and wireless via LDAC technology, allows the WH-1000XM5 to transmit a wealth of detail and texture in music, capturing the essence of each track as the artist intended. Edge-AI and DSEE Extreme work in tandem to upscale compressed digital music in real-time, restoring the richness and range lost during file compression.Crystal-clear hands-free calling is a hallmark of the WH-1000XM5, with Precise Voice Pickup Technology and advanced audio signal processing ensuring your voice is heard distinctly, even amidst noise. Four beamforming microphones are finely tuned to focus on your voice, capturing every word with clarity.Intuitive features such as Speak-to-Chat and instant pause and play elevate the user experience. Speak-to-Chat automatically pauses your music when you converse, resuming playback when your discussion ends. The capacitive sensor detects when the headphones are worn or removed, pausing and playing music accordingly.Voice control is seamless with the WH-1000XM5, as they are compatible with Google Assistant and Alexa. Manage your entertainment, receive information, and control your headphones' features, all with simple voice commands. Multipoint Connection ensures effortless switching between two Bluetooth devices, while Fast Pair and Swift Pair enable quick pairing with Android and Windows devices, respectively.Crafted for all-day comfort, the WH-1000XM5 headphones feature soft-fit leather and an elegant design with a stepless slider and silent joints. With up to 30 hours of battery life and quick charging capabilities, these headphones are ready to accompany you on any journey.The WH-1000XM5 headphones also support 360 Reality Audio for a live concert-like experience and can personalize spatial sound with the Sony | 360 Spatial Sound Personalizer app. When paired with a Sony WLA-NS7 wireless transmitter and a BRAVIA XR TV, they offer an immersive Dolby Atmos experience.Sony's commitment to sustainability is evident in the WH-1000XM5's eco-friendly packaging and use of recycled materials, reflecting a dedication to environmental responsibility.In summary, the WH-1000XM5 headphones are not just a device but a portal to auditory bliss, designed for those who demand nothing but the best in sound quality, comfort, and environmental consciousness.

Used Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black undefined

Really enjoyed the built and sound quality! Top notch!

Amazing craftsmanship and sound quality

The headphones are?okay. I mean sound quality is good but at $400 it should be.

Out of the box I wasn't very impressed. I felt I could've been more satisfied if I returned them and tried a different model or brand, but I didn't for some reason. 

The main reason I bought a pair of $400 headphones was for the best ANC. These were good but I felt like no matter the adjustments available, the headband did not suit my head. Which is odd because my head is pretty average if not a bit on the wide side. Perhaps they were not engineered with female heads in mind..? So the ANC barely did anything for me and maybe even got progressively worse over time. I also didn't like that there's only two modes, transparency and ANC. 

Out of the box the speaker parts were touch sensitive which was annoying so I turned that off.

These are absolutely not for workouts or hot weather. Sweat/ condensation builds up in the speaker parts and they got in the way for some overhead movements. 

All of that aside, I would've kept wearing them anyway. Except for the fact that I've owned two models in the past two years. They keep breaking in the same spot! 

Im extremely careful with all my stuff and maintain them well. So when my first pair broke I was surprised. 
I opened a repair case with Sony about them and the service was fantastic. I was quickly sent a new pair in exchange for my old one, free of charge.

Then, a year later when my second pair broke (again, in the same spot!!) I reached out to Sony assuming I would receive the same service because this has got to be a design flaw. However, Sony is now charging $99 (excluding shipping) every time they break due to their own design flaw. It's basically a $99 yearly subscription to maintain my $400 headphones. I heavily rely on headphones in every day life so it really is upsetting to either have to pay $400 for another pair of headphones or pay $109 to have mine sent away to a third party company for them to break again soon. 

So if you're somehow more careful than me, have a bigger head than me, and/or can afford a $99+ yearly repair fee then these could be for you.

Might be great for you but were not it for me.

I got these headphones about six months ago. There is a crack In the headband. I did not drop them or misuse them. Try to use the warranty on them however apparently it's not for the headband. They feel cheaply made. The headband also does not lock in place when adjusting the size. I wish sony cared more about the quality of their products.

Headband is very cheaply made. $100 to repair

The noise cancellation is excellent, I'm always amazed when I put them on, and the background noise disappears. I mostly use them in the office when I need to focus.

The sound of silence

I've had Sony headphones since I was a child and had no issues with them

Excellent purchase

Nothing but constant issues since I bought them and even after having them replaced. The notorious hinge issue finally happened to me as well. I wish I never purchased them and they are definitely overrated.

Horrible

Please don't buy these without reading the 1 star reviews! I paid $400 dollars and $50+ for the warranty which was worthless! The headband hinge separates from the ear pad, and of course it's not covered by the warranty! If you look at other reviews on this site and others you will see the same thing has happened over and over. Don't bother calling their support line, it won't do any good! Very disappointed in Sony, and will never but another Sony product!

Buyer Beware!

Bought 2 pair, neither stay connected when fully charged. Mowing the lawn, phone in pocket, headphones disconnect/reconnect several times. Poor purchase.

$600, down the drain.

I didn't like the feeling of the strap over the top. I felt like the band should be wider perhaps. The sound quality is unparalleled however the noise cancellation interferes with my balance and makes me feel dizzy.

Sound quality is great, comfort is desired.

Had these for a year and a half, and the right ear has suddenly stopped playing sound. The touch gestures still work but no sound. Generally the headphones have been good, although the build is definitely flimsy. Also the headband can be uncomfortable after long use

Right ear doesn't play sound

I've had these for about a year now. The sound is AMAZING but they kept shutting off and recently they just fell apart??? I mean literally. I go to put them on and one ear piece falls out of the head piece part. Come to find out I wasn't the only one so I contacted support. The only solution they gave me was to spend 100 dollars go get it fixed. 400 dollar headphones and you don't cover physical damage that seems to be on the manufacturers part??? You can't be serious. Save the money and don't buy them. They're not worth it because now they're just sitting there unusable. Money down the drain

Not worth it.

Just started to use them - very comfortable and souns quality impressive

Very good

Súper contento con estos audífonos...calidad excelente en todos los sentidos.

Excelente audífonos!

Worth every penny. I bought those for my husband birthday present and he loved them

Great headphones so far

Really good sound quality + comfortable headset & I like the battery time

Sound & Comfort

Great sound quality and super noise cancelling feature especially when us ing on London's Jubilee underground train

Amazing headphones

Physical quality is very bad. Disappointed. And i send to sony service center for repair. But they ask 96 pounds for charges. I don't know. So iam not satisfied

Physical quality

This item was purchased as a gift, and within a year, while under warranty, the band connecting to the earpiece tore after normal usage, just being taken off my head. I called customer service several times to have the item repaired or replaced due to the item being defective, and after a frustrating experience dealing with customer service, they finally emailed me a link to send images of the damage to determine whether it can be replaced or repaired under warranty. After sending the images, I never heard anything back, and had to call them back and go through the same hoops to be told simply that "physical damage is not covered by their limited warranty" without any sort of in depth explanation. To add insult to injury, their only offers the remedy the situation was either having the headband tear repaired for a price of $100, which is already a sizeable amount compared to the price of the item, or a 15-20% discount off of buying a new one, both options I consider lackluster. By all means I do not recommend buying this item, it will not last even a year, and they will not honor their warranty.

Item broke within a year, bogus warranty

A good pair of headphones better if you get in a sale as I never found the sound or the fit particularly good but good enough for short term listening not worth the price tag mostly hype

Good sound

Brilliant sound and noise cancellation. I do miss the voice which the MX5 had. I also find that the case is very bulky. Please provide a soft case option.

Great Headphones

clearly, the hinges are a design fault.
something sony must have been absolutely aware of even before launching this product.
instead, through the magic of corporate gaslighting, suddenly at least 60% of their customer base owning this product, out of the blue, decided to use this headset to hammer nails into walls. this experience does not, in the least fill me with confidence to buy anything sony ever again.

I cannot give a zero-star marking

The sound itself is 10/10 But swivel hinge came off during warranty period and Sony refused to honour the warranty and want to charge me £92 to change the hinge. Sony is chalking it off as "physical damage" and won't honour the warranty. I have done some research online and there are hundreds of same on Reddit and other sites that there is a design flaw with the hinge and Sony won't acknowledge and honour the warranty. Hundreds of people with same comments that there hinge came off with light use and Sony won't honour the warranty. I saw today that the New model x6 is out, I'm staying far away from it and will get Bose or Technics instead.

Hinge swivel came off during warranty period

Fantastic headphones with great features. But audio is slightly lacking compared to some of its competitors. The Airpod max, the Senheisser and Bose all have the edge over Sony on pure sound quality. Build quality is also just a tad behind, with weak hinges and flaking plastic.

Just shy of greatness.

I bought these as an upgrade for my XM4 headphones which were really good. These are definitely a step forward in both noise cancellation and quality of sound. The ear pads are also more comfortable.

Great noise cancelling and sound.

Excellent headphones with clear mid-range sound and an ambient sound mode that allows you to stay aware of your surroundings. The battery life is impressive, lasting all day without concern of it running out.

Great features

Sound good, interesting features ?rrrrrrrrrrrrrrrrrrrrrr

Ear phones

I bought the WH-XM5 last Thurs from Harvey Norman Carrickmines because sennheiser M4 and later the XM4 were not good enough as I was upgrading from the XM2. I must say I love my music, and boy, this can does it!!!. The noise cancelling is a marvel too! Last night my wife got back home and came right to me waving and I didn't know. The TV was on but I couldn't hear much. You can custom the equaliser to your tast, but by raising them all up and putting the horizontal on highest too is like the best you can get from this cans. If you love your music undisturbed, I strongly recommend the XM5.

Great noise cancelling, great music.

I bought these 6 months ago and absolutely loved them. That is until I had an issue and cannot get any assistance. One side is not working and there is not non-bot assistance anywhere.

Started out so well

I've bought two pairs of these however both have cracked on the joint between the headband and earphone very nice sound but crappy build

Broken headpiece

I bought these to upgrade from my much used and loved XM3's (which I am keeping as a reserve, as I can't bear to part with them). These came highly recommended in professional hifi reviews (award winning three years running), and justifiably so. Bluetooth wireless connectivity is great; noise cancelling superb; comfort marvellous; connection through the app excellent; musicality awesome. And the midnight blue colour is sublime (knocks spots off black). I am delighted with these headphones. Well worth the investment.

Used Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black

Buy it New

Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black