2020-12-29T19:00:00
Rated 1 out of 5
Wrong battery for APC power conditioner S10.
Website recommended me to buy #63 cartridge as proper replacement for APC power conditioner S10. The cartridge has different connector compare to my original one. So was not able to use it. Spend week and a half with support team to return the cartridge. Sent unit back for my expense, and still don't have my money back. Terrible service!
Customer
Originally posted at
2011-06-14T20:00:00
Rated 5 out of 5
Very Satisfied
The battery catridge died in my home theater UPS (APC S15) after five years of intermittant use. What finally killed it was running the TV for over four hours when tornados took out our main power and passed around us. When power came back up a week later, it failed the APC unit's self check. APC's customer service bumped me up to higher level customer rep and he ran through the checks for me. He quoted me a price for a new one when it failed again. I placed the order and then received it within three days. The local battery store happily took the old one for recycle.
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Originally posted at
