Reviewed by 3 customers
I purchased this light set about 2 years ago. When I received it, I noticed it the cover for one of the lights was bent. Not a big deal. Later, after couple of shoots, one of the lights quit working. I contacted their customer service who asked me to ship it to them (cost about $50) and include a check for the shipping back. Then after couple of shoots, the head quit working AGAIN. I started the process all over again. My request to replace the head (as I'm sure I have a bad unit) was simply ignored. So, in summary, I find this product to be a poor quality and to have bad costumer service. I do not recommend it. And the softbox is VERY difficult to put together. I ended up buying one from Profoto.
Two of the three heads arrived working but with defects. Hensel is fixing for free and I expect the lights to work well for a long time.
[...] The lights and accessories seem very well made. Accessories attach easily and securly to heads. The flexibilty of sync cord, slave or radio controll is great. When using R/C you can adjust light output of the three heads independently from the camera. This is wonderful when working in small spaces and when you just dont want to lower a light to adjust it's output.If you are just starting out with studio lights and are very serious about shooting, like me, you will want more accessories. It's not crazy to think about doubling up on everything except the heads. If you buy xtra stands get air cushioned stands and use the uncushioned stands from the kit for reflectors.