New Leaf PLUS provides a true, worry free experience for your new product. We'll keep your camera working like new and if we can't, we'll buy you a new one. New Leaf PLUS service plans are underwritten by an A rated insurance carrier ensuring financial protection for the entire length of your plan. Receive the service you paid for with New Leaf PLUS.
The New Leaf PLUS service plan is inclusive of the manufacturer's warranty and covers parts and labor for 3 full year from your product's date of purchase. Purchasing a New Leaf PLUS service plan with Accidental Damage Coverage provides you with added protection from unintended drops and spills.
Click here to see full details of the Warranty Terms and Conditions
Your New Leaf Protection Plan contract number, full terms and conditions, and helpful information on how to access your plan online will be delivered to you via email within 5 business days. The email will come from firstname.lastname@example.org, therefore you will not receive anything by mail. If you do not receive the email within 5 business days, please feel free to contact us at 1.877.659.6518 for further assistance.
I wanted to not give this any stars, but website mandated the field be filled. My camera is one and half years old. Screen cracked and because it was from something falling on camera instead of because me dropping it from my hands, NOT COVERED A total waste of money. I have never had problems with extended coverage programs in the past and this was poorly and slowly handled, bad customer service and end result was a voicemail with no return phone number informing me it wasn't covered
I would not recommend purchasing this contract, despite the great price compared to other plans, until New Leaf improves their repair times. I purchased this service plan for my Panasonic GM1 which was damaged due to a drop. However, it took three months to get the camera fixed. They send it to a camera repair shop in NYC, who then sent it to Panasonic, who then finally decided they could not fix it and FINALLY sent a replacement. New Leaf was very polite and professional during the entire process, however, they never seemed to know the status of the camera. New Leaf needs to improve their repair process to reduce repair/replacement times.
dropped the camera, called them, and they gave me a lame excuse why they cannot fix it, its too cheap to be true
After my HDMI port failed, I contacted service to get it repaired. They requested that I went through Lenovo first as the laptop was less than a year old. Lenovo determined that the HDMI port failed due to water damage. I then contacted New Leaf to have my laptop repaired under drops and spills. They will not honor the warranty. I know that I have taken the laptop to work from the bar a few times, but I don't remember any spill on the laptop. It's possible that some condensation or liquid on the table got into the port. But because I cannot remember an specific incident, they are refusing to honor the warranty.
It does not cost that much.
Hope I don't have to use it, but at this price, it seems like a very reasonable insurance policy.
I hope I do not need to use it, but good protection
Many calls and no one seemed able to provide information I was looking for...can't imagine what would happen if I had a claim! Anyone who wants to hear what I mean I still have the voicemail that proves they are not organized or aware of how unaware they are!
I hope not to use this! (Because it only swings into relevance if I drop my lens, which I hope I never do.) But if I do need it, ... I'll be very happy to have it.
I never received information regarding exactly what was covered or not covered in the "Service Plan." Calls to get information were fruitless. They would only take my number and said someone would call me back... They never did! Without providing information regarding the "small print" and unreturned phone calls makes me wonder how they would service the $1700 camera should that be a need!