New Leaf provides a true, worry free experience for your new product. We'll keep your product working like new and if we can't, we'll buy you a new one. New Leaf service plans are underwritten by an A rated insurance carrier ensuring financial protection for the entire length of your plan. Receive the service you paid for with New Leaf.
The New Leaf service plan is inclusive of the manufacturer's warranty and covers parts and labor for 3 full year from your product's date of purchase
Your New Leaf Protection Plan contract number, full terms and conditions, and helpful information on how to access your plan online will be delivered to you via email within 5 business days. The email will come from firstname.lastname@example.org, therefore you will not receive anything by mail. If you do not receive the email within 5 business days, please feel free to contact us at 1.877.659.6518 for further assistance.
Reviewed by 3 customers
I bought an accident policy for a lens. I've never actually used any extended warranties I've bought but I guess I'm just a sucker. Anyway a crazy rogue wave sent me swimming in the Pacific Ocean along with 4 other people. Unfortunately I had my camera with me. (Found out later there had been earthquakes in Alaska that was probably the cause, but didn't know anything about that at the time.) I call up New Leaf and tell them about what happened and how I need a new lens within 4 1/2 weeks because I'm leaving for a once in a lifetime trip to Alaska. No problem they say. First they have me sending the lens to a tv repair place-good thing I called them to see if I could just bring it to them instead of mailing. The next place only sold lenses. Finally I send it cross-country with a promise of an answer in 5 business days from when they receive it. 3 weeks later I get the lens back in the mail still broken. I knew the lens probably wasn't salvageable but I needed the factory to say that. I finally had to just buy a new lens. I get home a month later thinking I'll have a check from New Leaf by now to help cover the expense of my new lens. Nope. Call them today, still no resolution and this is over 2 months later. Now I'm still waiting on getting the value of the lens so they can reimburse me. Seriously how long can that take. That's where you were at a month ago. My advice, get a policy through your homeowners/renters policy. It cost me about $14/year. At least they're easier to deal with and mine covers accidents even dropping your camera. New Leaf has completely let me down and still no resolution months later.
i haven't yet used a service plan but hoping if i have to ever use it, it will be great
Was able to purchase a highly recommended product at a great price.