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Mack 5 Year Digital Still Camera Extended Warranty for cameras with a retail value of up to $500.00 image
 
(based on 2 ratings)
Brand:Mack Camera Repair
Located in:Cameras & Lenses, Service Contracts for Cameras
Mack 5 Year Digital Still Camera Extended Warranty for cameras with a retail value of up to $500.00
Product Reviews Summary
Avg. Customer Rating:
 
2 stars
(based on 2 reviews)
 
Long wait but they do replace
By Chugar from N Cali on 3/3/2008
Pros:
Good Value
Best Uses:
Everyday Products
Describe Yourself:
Value Oriented
Primary use:
Personal

Got a 5 year warranty for a Canon Powershot S2. The 10x optical zoon is great and I've taken it on backpacking, hiking, rock climbing, and canyoneering trips. I keep breaking these cameras and Mack keeps sending me refurbished ones. I've done this twice. Got a refurbished camera that works until I break it. The bummer is they take about 2 months to send the replacement. But at least I wasn't out two cameras. I think this works great if you got a backup camera and can handle a two month hiatus.

[1 of 1 customers found this review helpful]

 
Stay away from Mack and avoid headaches.
By DeepDiverVerified Reviewer from Mountain View, CA on 11/7/2007
Cons:
Not Worth It
Describe Yourself:
Quality Oriented
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

I bought a Canon S70 in May 2005 and thought it'll be a good idea to have a Warranty as a backup, since I use my camera a lot.
Couple of months back the sliding shutter(also functions as on/off) for the camera broke - a fairly common problem for such a design.
-I ship the camera to Mack.
-4 weeks go by, no answer. I call them, they said they had to send the camera to Canon for repair.
-Another 3 weeks go by.. I call them again (its a hell to get through their phone system). Mack service guy (Rich) says Canon can't fix the camera so they'll give me an upgrade. They'll give me a 'refurbished' Canon SD630. If you do a search on this model, you'll find out this is a huge downgrade. Their logic is since its a newer model it is better than mine. Well, is a newer Hyundai better than a 2 year old Mercedes!??
Also I have bought an underwater housing for the S70 which will go to waste since they can't fix or replace my camera with the same model.
- First of all after 7 weeks, I still don't have my camera. Mack is placing the blame on Canon and trying to Cop out by offering me a refurbished downgraded camera!!!!!!!!!!!!!!!

Do your research and use your money wisely. Warranties are supposed to be for peace of mind. Don't expect that from Mack.

Customer Reviews about the Mack 5 Year Digital Still Camera Extended Warranty for cameras with a retail value of up to $500.00 at Adorama
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