Hi, I recently received a Savage Infinity white canvas backdrop from your company and discovered it to be folded and not rolled, as I assumed it would be. Because of this it is heavily wrinkled. I'd let it hang for about a week but the wrinkles did not softened, and even a garment steamer would not remove the fold lines and wrinkles. I don't find a link anywhere on your website or Savage's about how to remove the wrinkles. Any suggestions? Thanks, Lisa
I had the same experience with this product. Here is what I did. Other than commercial steamer it did not remove the wrinkles all the way.
My solution was to create as much distance as possible between the subject and the background canvas. In turn I used f/4 with 100mm zoom. This blurred the background enough to fix the wrinkles. Sorry for your pain....I know the feeling