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Questions & Answers

Shopper : Why Did You Choose This?roger h : Very good ear buds,works for meDANIEL P : Brand and PriceMichelle V : Ratings and brand nameANTONIO A : Good name , good price...

Reviews about this item

Review Summary

2022-07-31T20:00:00

Rated 1 out of 5

Stopped working in less than a year.

Stopped working in less than a year with limited use. The LED is purple and there is nothing we can do to get rid of it. Saw online that this is a common issue.

Kevin W.

2021-12-02T19:00:00

Rated 4 out of 5

Light weight, durable, great sound and battery lif

Great product so far much better than my Skullcandy

Macaveli

2021-06-25T20:00:00

Rated 4 out of 5

great product

headphones work flawless and battery last a long time

Bill

2021-05-22T20:00:00

Rated 1 out of 5

8 weeks old and quit working

I bought this at the end of March and the quit working. Up until this weekend I used them only for online meetings and occasionally listening to music while working around the house. Used them while cutting the grass yesterday and with the humidity got a little sweaty. By the time I was finished the music was still playing in my ear but I could not turn them headphones off. I?ve tried charging them and resetting them with no luck. This is very frustrating. I realize they are an inexpensive model, but I am disappointed in Sony with these. Trevor Allen

tjallen1320

2021-02-15T19:00:00

Rated 2 out of 5

Repairs needed

This were bought for me as a gift. I recently started using them and they're already not working.

KathyB

2020-09-30T20:00:00

Rated 4 out of 5

love the fit, light weight,

so far can not get item to work, still trying. shipped fast

Ronda L.

2020-05-17T20:00:00

Rated 2 out of 5

STOPS WORKING AFTER 6 MOS

IT worked great for all sorts of activity. used it for all forms of listening. then 6 mos later it stops charging. tried to reset it- nothing. stopped charging it because the manual mentioned something about overcharging. it turned on then lasted 5 mins. i did not expose to extreme weather. all the wires are secure and sounds is usually good. sooo be aware that there might be some sort of battery change needed. and in the time of COVID there is no one to answer phones or talk to. Walmart is not accepting returns either so im inclined to get my money back somehow and keep hunting for a perfect bluetooth device. this has been the most frustrating thing.

customer 1.

2020-04-11T20:00:00

Rated 2 out of 5

QUICK REVIEW

I bought these headphones due to the fact hat my Lg headphones finally have up after 5 years and did not make that model anymore. every time you move, the headphones pick up the rubbing noise. very very very annoying. due to the virus, i cant even take them back right now.

Com T.

2020-03-29T20:00:00

Rated 2 out of 5

Worked well only 1 month

Bought it about 3 months ago. Worked well the 1st month, I could hear and speak perfectly but then I started hearing crackling noises through the speaker then I couldn't hear the other person speaking back to me and they couldn't hear me. I can only listen to music but I cannot speak to anybody through the speaker.

Jesy

2020-02-19T19:00:00

Rated 1 out of 5

Terrible

This is terrible. I need to send it back. It cuts out after a few minutes talk time!

Kweku

2020-02-04T19:00:00

Rated 1 out of 5

Horrible earphones

I returned them because of their awful sound. People could not hear me even though I tried to call from different phones. I always had a good impression about the Sony brand, but this was a great disappointment.

Roxanna

2020-01-31T02:50:29

Rated 4 out of 5

Satisfied customer

I like the battery life just wish there was a Retractable function that allowed the earbuds to be safely secure instead of just hanging down when I’m not using them .Sound quality is very loud plus I like the fact that when exiting my car I’m still connected to the Bluetooth .I had other Bluetooth’s prior to this one and I’ll always have to disconnect and reconnect in mid conversation.

Cooie

2019-11-21T19:00:00

Rated 4 out of 5

Battery life

Works as expected. Battery life is great, at least 20 hours. Just wish there was a better way to store the earbuds when not in ust.

Cozmonut

2019-11-21T19:00:00

Rated 5 out of 5

Keeping it safe

Very nice sound, I like how the ear pieces are at the top. And not the bottom.

Lontine

2019-11-20T19:00:00

Rated 4 out of 5

Good product, but not what I expected...

It’s not white at all. More like a light grey. There’s a function to pause/play, volume control, power off on and check battery life. But you can’t skip ahead or go back to a previous song on your playlist.

Faith

2019-10-13T20:00:00

Rated 1 out of 5

Not recomended

Look wise good ear phones but for the usage wise not preferable, calls have echo even for small outside noise and getting buzz sound when you touches the wire and hole side of mike area.

devikiran

2018-04-30T20:00:00

Rated 5 out of 5

Really great Bluetooth headphones

At first glance, I thought the large "prongs" of this headphone would feel like a horseshoe around my neck. But I'm pleasantly surprised that I don't feel it at all once I'm wearing it. Things I love about this headphone: (1) The earbuds fit into my ear without the "tugging" that you get with other Bluetooth sets. The battery and controls are housed in the prongs, which balance things nicely. (2) You can remove your earbuds without fear the headphones will slip off your neck (great for exercising). (3) Turning on/off/pairing is quick and foolproof, with a pleasant female voice speaking to you. (4) Controls are easy to reach and are intuitive. About the only drawback I can think of is the sound quality is rather thin, as others have noted. Less "rich" than other earbud Bluetooth sets I've used. But I listen mainly to podcasts, so this is not a big issue.

Centauri27

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Sony WI-C400 Specifications

Headphones

Headphones

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  • Headphone Type

    Closed Dynamic

  • Driver Unit

    0.35" (8.89mm)

  • Magnet

    Neodymium

  • Frequency Response

    8-22,000 Hz

  • Volume Control

    Yes

  • Sound Output Mode

    Stereo

  • Wearing Style

    Neckband

Bluetooth

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  • Bluetooth Profiles

    Advanced Audio Distribution Profile (A2DP), Audio/Video Remote Control Profile (AVRCP), Hands-Free Profile (HFP), Headset Profile (HSP)

  • Bluetooth Version

    Bluetooth 4.2

Microphone

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  • Microphone Technology

    Electret condenser

  • Microphone Operation Mode

    Omni-directional

  • Response Bandwidth

    50 Hz

  • Audio Input Details

    Omni-directional: 50 - 8000 Hz

Remote Control

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  • Audio Controls

    Volume

  • Controls

    Volume

  • Usage Time

    Max. 20 hrs

  • Charge Time

    Approx. 4.5 hrs

Battery

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  • Battery Type

    Rechargeable lithium ion

  • Recharge Time

    4.5 hours

General

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  • Cable Length

    19.7" (50.04cm)

  • Weight

    Approx. 1.23 oz (34.87g)

  • UPC Code

    027242907201

1 Accessories for Sony WI-C400 Wireless Neckband In-Ear Headphones with Microphone, Bluetooth and NFC, Black

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About Sony WI-C400

FEATURED REVIEWS

Keeping it safe

By Lontine

Very nice sound, I like how the ear pieces are at the top. And not the bottom.

Really great Bluetooth headphones

By Centauri27

At first glance, I thought the large "prongs" of this headphone would feel like a horseshoe around my neck. But I'm pleasantly surprised that I don't feel it at all once I'm wearing it. Things I love about this headphone: (1) The earbuds fit into my ear without the "tugging" that you get with other Bluetooth sets. The battery and controls are housed in the prongs, which balance things nicely. (2) You can remove your earbuds without fear the headphones will slip off your neck (great for exerc...

View full Review

Sound and style that go with you
Enjoy high-quality sound from comfortable wireless headphones with colors that complement your personal style.

NFC and BLUETOOTH
Stream effortlessly with One-touch listening over BLUETOOTH. Simply tap your device on the NFC logo.

20-h battery life
Keep music going with up to 20 h of long-lasting battery.

Stream quality sound all day
Listen to your music in clear sound quality from 0.35-in drivers.

Wear all day, keep on listening
The behind-the-neck design is shaped for comfortable, all-day listening.

Vibration notification
Your headphones sync with your smartphone. Get message alerts and receive incoming calls with vibration notification.

Tangle-free cable management
Keep your cable clipped neatly out of the way in your neckband with the adjuster and stopper.

Easy operation with buttons
Use the buttons to play, stop or skip through tracks and adjust the volume. You can also push them to activate your smartphone's voice assistant features or make hands-free calls.

Sony WI-C400 Features

  • Easy BLUETOOTH connectivity with One-touch NFC
  • Up to 20 hours battery life
  • 0.35" neodymium drivers for dynamic sound
  • Comfortable behind-the-neck style with cable management
  • Vibration for incoming call

What's in the box:

  • Sony WI-C400 Wireless Neckband In-Ear Headphones with Microphone
  • 19.7 " Micro-USB Cable
  • Earbuds (SS/S/M/L)
  • Sony 1 Year Limited Warranty