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Review Summary
2025-12-25T19:00:00
Works like charm. Just plug and play and it's that simple.
A P.

2025-11-28T19:00:00
The best backup product I have used. Easy and very compact.
Very S.

2025-09-19T20:00:00
The website made it easy to order. The drive arrived pretty quick. It was very easy to set up, bio formatting needed. And it does its job perfectly and fast.
Soho

2025-07-22T20:00:00
I purchased, and paid for, 2 WD 2TB My Passport hard drives and two My Passport hard cases. I received the hard drives, and they are great. But the shipment did NOT include the hard cases I paid for - and Western Digital has been unwilling to fulfill this order. Customer Service responds with a programmed email demanding photo documentation of the shipment box and packing list.
Bolortobro

2025-05-18T20:00:00
I bought this to save my family photos and it broke down and all my data is lost!
Kiri

2025-02-03T19:00:00
Just 15 days after the warranty expired, my WD Passport 2TB hard drive stopped working. It shows a bad sector error, and the data is no longer accessible. Two terabytes of photos and videos-priceless memories of my loved ones-are lost forever and cannot be recovered.
Aigars

2025-01-08T19:00:00
This back up drive did not work with Mac OS Sequoia so I had to return it.
Loisanne

2024-11-15T19:00:00
Horrible experience. Luckily I bought it from Costco today and will be returning first thing in the morning.
Nima

2024-09-19T20:00:00
With great value, and excellent capabilities, the Passport fits my needs perfectly.
muscletn

2024-08-05T20:00:00
It took me a little more work than to just plug in and go. I am not that facile with a computer and thought it was working, but when the light wasn't flashing, I saw that I had to do some other steps that weren't on the videos or instructions.
Pinon

2024-03-19T20:00:00
Extremely difficult installation on Mac!!!!! Still having occasional hiccups.
mewheeler

2024-03-17T20:00:00
Very dissatisfied. Because: 1- I have not received a refund for my first order 2- I have not received the promised Neoprene case (which was free)
Mohammad

2024-03-12T20:00:00
2nd Backup Drive from WD, this one failed within 6 months of use. Warranty had already expired as I had the item for over a year before I first used it.
elmitols

2024-03-07T19:00:00
I would have given this new one 5 stars if WD had included the USB plug on the end of the cable like they did in a previous version of My Passport for Mac that I purchased. I have purchased several of these WD "solid state" My Passport for Macs. I find them more reliable (in terms of longevity) than WD's "non-solid-state" desktop external drives.
PJ D.

2023-12-17T19:00:00
So far has been a smooth time with the new hard drive. Hopefully, I won't wipe out all the information on this one like I did with my last one..
SpicyGreektopia

2023-11-26T19:00:00
This device is compact, easy to install and just what I need to feel secure that my data is backed up! It has a ton of space for a good price.
Chris444

2023-11-23T19:00:00
y Passport for my MacBook Pro has been a disaster. It was fine until they decided not to support their software. It was loaded when I registered the HD but it is dead now and I am left with nothing but the reminder that I haven't backed up my computer in over 90 days. I would not recumbent this company, Not with this kind of support or business plan.
Skip

2023-11-21T17:49:10
Worked well for the first year, but just failed on me going on 1 and a half years. I never filled it up to 2tb but after a while, it would randomly disconnect from my computer and would be so infuriating. It started making clicking noises and would start freezing. I used it to store photos so you should know how important reliable storage devices are to me.
Reyna W.
2023-10-31T20:00:00
Leider funktioniert "Acronis Treu Image for Western Digital" unter "MacOS Sonoma" nicht mehr. Es wäre net, wenn man durch ein Update diese enorme Schwäche beheben würde. Unter "Ventura" lief es nach Update dann ja auch. Bitte stellt auch ein Update für Sonoma bereit!
Discorolly

2023-07-17T20:00:00
I bought the WD 5TB My Passport? for Mac from Officework in January last year. I've been using it nearly everyday to keep all my important files in this external hard drive in the past 18 months. To my shock the hard drive rejected my password and I have no way to retrieve anything suddenly! Have read through all the support pages in WD website and got the answers about they have no way to recover the encrypted data in the hard drive. The only way is to format it or set a new password but all the data in the drive will gone. There's no constructive solution to help recovering my valuable data and WD just keep their hands off from the problem. Will never buy their products again.
cps928

2023-07-03T20:00:00
There are way too many steps to get this working. I should just be able to plug it in and do what I need.
Not a.

2023-06-12T20:00:00
speed not good as expected or mentioned its near about 100mbps
sanjeev

2023-06-01T20:00:00
Really frustrated with this drive. I literally cannot upload large files (more than 5GBs) to the drive. An error message shows up everytime and does not allow me to upload the file. It's frustrating as a videographer when you need to upload a lot of footage and can't do that. My 5-year-old drive works better than this. I am just praying it doesn't crash because there are many reviews saying its prone to dying. It was cheap tho.
Juan J.

2023-05-26T20:00:00
The setup is way too complicated. I literally just need storage. It should be the simplest thing there is. I'm having to download software and share information as if it was Adobe Cloud. I shouldn't need a high level of computer literacy to back up my storage. It's. Just Storage.
mfG 2.

2023-04-23T20:00:00
I had to install WD discovery software and NTFS software to get this drive to work the first, and eventually it did work. About 3 years later I am no longer able to write to this drive. I'm trying to troubleshoot, but it's a pain and I dont have time to do that.
MattC

2023-04-13T20:00:00
Excellent drive - worked perfectly right out of the box
Donna M.

2023-04-12T20:00:00
Inexpensive, and that is about it. I put all my hours of work onto this external hard drive My passport for Mac, and one day it started clicking. Now i am told that all the data is lost. Thousands of hours of my work is gone, or now i have to pay another $800 to get the information back. Don't buy this product. The only thing their support offers you is a new passport. So you are out thousands of hours, and they lose about $15. Sound fair?
Jentheschoolteacher

2023-04-08T06:57:21
Failed within 3 weeks never again
Chad L.
2023-04-04T20:00:00
Awesome hard drive works well with Mac. Startup I'd quick!
DJ P.

2023-03-23T20:00:00
Works as advertised, installation is easy. Data transfer was rapid
Roger D.

USB 3.0 (USB 2.0)
Yes
5Gb/s (Max)
480Mb/s (Max)
3TB
Formatted HFS + Journaled Mac OS X Lion or Mountain Lion, Mavericks and Yosemite.
Requires reformatting for Windows OS X operating systems
41 to 95 deg. F / 5 to 35 deg. C
-4 to 149 deg. F / -20 to 65 deg. C
0.83 x 4.33 x 3.21" / 2.11 x 11.00 x 8.15cm
0.50lbs / 0.23kg
718037837369
Works great for Time Machine backups!
By mdt27855
I have been using Western Electric for years, so I was excited to try this new drive out. I needed a portable backup for my MAC and this was perfect. I connected this up and had Time Machine running on this in no time! Pros: Very compact and portable (a little bit taller than a standard deck of cards, but thinner), easy enough to fit into your pocket Completely quiet, I have never heard a noise from the drive since using it Works seamlessly with Apple's Time Machine The drive is very light...
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Great accessory to my laptop
By Annie0524
I absolutely love My Passport for Mac. I transferred all my images, I take lots of pictures, have many generations of old family recipes and documents stored into my laptop hard drive, its a great way to reduce the space being taken up. Simply drag, drop files to and from the Mac/computer, organize the information and I'm able to share as well. You can also activate a password if you'd like. What a wonderful accessory to my laptop, its small, easy to store and keep on my small desk, easy to t...
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Secure and reliable My Passport for Mac safeguards your creative life with Apple Time Machine backups and 256-bit AES hardware encryption inside the precision design of a WD drive.
Portable storage that complements your Mac
My Passport for Mac is secure and reliable. It safeguards your files with 256-bit AES hardware encryption and keeps your creative life safe with Apple Time Machine compatibility inside the precision design of a WD drive.
Secure and reliable
Trust My Passport for Mac to help protect your precious memories and confidential files. You can set an optional password to activate 256-bit hardware encryption and add an extra layer of security for your private files. Because it's hardware-based encryption, it won't impact the speed of your transfers or slow down your computer.
Compatible with Apple Time Machine
Compatibility with Apple Time Machine makes it easy to regularly back up the files that define your creative life. Set up a backup schedule and rest assured that your files are protected.
Sleek design with high capacity
With extreme capacities in the palm of your hand, My Passport for Mac is an ideal companion for your MacBook. Its stylish, compact design complements your on-the-go lifestyle.
Ultra-fast transfer rates
The power of USB 3.0 lets you access and save files in blazing-fast speed. Best of all, because it's powered by the USB port, no separate power supply is needed.
You're in control
Configure, manage and diagnose your drive with WD Drive Utilities. Run drive diagnostics, erase and format your drive, register your drive and more.
WD reliability
WD knows your data is important, so they build the drives to demanding requirements for durability, shock tolerance and long-term reliability. And for peace of mind, WD back up their reliability with a 3-year limited warranty.
WD Security: safe and accessible
WD understands the importance of your photos, music, videos and files so My Passport Ultra and My Passport for Mac comes equipped with some powerful technology to help keep your digital life secure.
Keep your private stuff private
You have a password on your mobile phone, why not on your My Passport You store and back up your personal files and photos on it and it's important to keep them secure. It's easy, just set a password on your My Passport and WD Security activates 256-bit AES hardware encryption. Unlike software-based solutions, WD's hardware encryption has essentially no impact on performance.
Portable security
WD Security is hardware based and built into the drive. Your files are accessible and safe even when you plug your My Passport Ultra or My Passport for Mac into a computer that does not have WD Security installed. Enter your password and the self-contained security application on the drive kicks into operation.
Auto-unlock option
For convenient, quick access, you can set WD Security to automatically unlock the drive when you are working on a known computer.