Customer Service
International Orders

International Orders

International tax and duty: International shipments are subject to import fees, duties and taxes, which are levied once a shipment reaches their country, in addition to the brokerage fees/custom clearance charges which may be imposed by the carrier. These charges must be borne by the recipient. Adorama has no control over these charges and cannot predict what they might be.

Due to high International shipping costs and taxes and duty fees, we cannot ship any order that includes backordered items. We will hold the order until all items are in stock and available to ship. Please contact us if you wish to cancel or change these items.

If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer.

Shipping to Canada

Adorama offers Hassle free shipping to Canada. By using our service and prepaying all Canadian VAT and duties we are able to expedite your order through customs. The final price you pay at checkout will include all cross border brokerage fees and taxes. You will not be responsible for any additional charges. Adorama makes every attempt to obtain the most current tax classifications and rates to determine the correct VAT and duties. Duties and taxes are calculated based on HST, PST, GST, NAFTA and the individual product classification.

Not all products on our site allow you to choose this option. If the product you purchase doesn't offer this prepaid option you will be responsible for all customs fees and import taxes.

All international shipments require a signature upon delivery. An additional return shipping charge will be assessed for orders that are refused.

Estimated Shipping Times:

Alberta - Four to five business days

BC - Four to five business days

Manitoba - Three to four business days

Maritimes - Three to four business days

Ontario - Two to three business days

Quebec - Two to three business days

Saskatchewan - Four to five business days

Toronto - Next day to two business days

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