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Review Summary
2023-10-30T20:00:00
Stopped working because of some adf sensor error. Now cannot scan nor copy.
Maria S.

2023-10-12T20:00:00
Quality is sub par, support is awful, went and bought a different printer from a different company. Once the warranty is done you might as well throw it away.
John S.

2023-05-17T20:00:00
Great printer for the price. The online features make scanning docs into cloud accounts a breeze
Jays

2023-02-18T19:00:00
Super pour l`impression et de texte et de Photos, les couleurs sont bonnes
Decoration M.

2022-11-20T19:00:00
Great little printer, if it had all the parts to it when they ship it from the factory.
Virgil2U

2019-10-30T20:00:00
Great luck with other Brother printers. This model is a lemon. WILL NOT PRINT ON ENVELOPES OR ANYTHING BUT COPY PAPER. Manuel feed a NO GO. Color printing is awful. Thought it was me, son loves Brother, thinks it junk.
Gene C.

2019-03-28T20:00:00
I can't believe you still can't just run the installer, hit scan and boom, there is your pdf. It works eventually once you mess with it for a while but it's a giant pain.
naterr34us

2019-02-11T19:00:00
This has been maddening for me as the printer will not stay online. I've googled relentlessly and have no idea why the connection fails so often. Randomly, my efforts will make it possible to connect but it does not stay connected. I have run through everything with my router, the device settings, and my various PCs (MAC and Windows. I've not been able to find a fix and no amount of support can explain it but the forums out there prove that I am not alone! Oddly, when it works, it is fantastic!
Brit4848

2019-01-16T19:00:00
Although I am happy with the print quality, after a few years of minimal home use the fuser has just started to scrumble and disintegrate. Bit and prices of it have started coming out as it prints. Very disappointed especially having spent the money I have on the toner.
TracM

2018-11-10T19:00:00
Machine was working well and then remote scan would not work. Reloaded drivers still no luck
slsrep

2018-11-07T19:00:00
We bought this printer two years ago. One year in, it starts to print every page with black streaks and faint impressions from other pages, especially for duplex printing. Changing the toner did not help the situation. Now, the printer creates a paper jam on every single page of a duplex printing job. in addition to terrible printing quality, Brother has poor customer service, with links and sites that are hard to find, and agents that do not actually read customer’s error report before suggesting next steps.
by2018

2018-11-01T20:00:00
I am using this printer/scanner with Mac. It works OK but continually looses the connection. It will not scan more than one document at a time then it must be deleted and reconnected. The website maintained by brother is less than useless with respect to providing solutions and advice. Every time you try to download a driver you do not ever find the file only link to menus that take you to links to menus so that you cn find a link. It never actually provides a driver.
Ianrjwrou

2018-10-15T20:00:00
Cannot copy a two sided document to a two sided copy
rjj72

2018-10-08T20:00:00
I had this machine for a few years and always maintained it. Recently the paper was coming out with indentations as if it was embossed. I opened the back of the machine and the black roller completely deteriorated! Really awful.
BBGG

2018-10-03T20:00:00
Love it, but it took a while to get it to work on my wireless items, should make it easier being that it is wireless
Liza16915

2018-10-02T20:00:00
By far the best laser printer I have ever owned. Produces clear, sharp, smudge free text and graphics. A very big plus in easily available technical support.
stupid q.

2018-09-25T20:00:00
Had to return my first one under warranty. New one works like it's supposed to and I realized how bad the first one actually was. Multiple things we're wrong for whatever reason, but Brother's warranty came through for me.
AMM1

2018-08-23T20:00:00
Easy to setup. A lot faster than my old printer. It meets all my needs. I really like all the printing & copying options
Danrol

2018-08-21T20:00:00
This printer is TERRIBLE!!! Everyone in the office wants to take it outside to 'Office Space' it every day. It's slow, unreliable and loses connection all the time.
PizzaPete

2018-08-03T20:00:00
Full feature in color. Reliable, but has more frequent paper jams than my previous multi-function.
Sidneli

2018-07-17T20:00:00
I’ Delited with the new printer. Great color and it scans beautifully at a great price.
Mr E.

2018-07-15T20:00:00
I love this product, especially as a key resource for running my small business. It has been a life saver!
KTD7

2018-07-14T20:00:00
Good print quality. Motor runs for a minute or so (seems like longer after printing stops. Motor is somewhat noisy.
Sarah20

2018-07-10T20:00:00
It is a great product, easy to use. I like its quality, so I brother 2 more for my photos too.
Dominic

2018-06-24T20:00:00
Why couldn't I just click on the "Love it" box? ilvk hirf2;XYQ3w
fudhgfjhvkjhkjhbk

2018-06-21T20:00:00
It does what it said it would do, no more, no less!
The O.

2018-06-17T20:00:00
I will not be with out a Brother again! This machine is amazing! Easy set up and easy to use!
TonTon

2018-06-13T20:00:00
Prints great copies, although a little slower than I would like. Scanning is very easy. I didn't get the second tray, but realized afterward that it would have been a good idea for envelopes. As it is now, you can only print one envelope at a time through the front slot...not awful, but not as convenient as it could have been. Love that the toner lasts way longer than in my inkjet printer. Size is fine...not overly large.
Sasha13

2018-06-13T20:00:00
Awesome color printer. I do better when I ignore the instructions and let intuition guide me
DogPeep

2018-06-13T20:00:00
Great Printer, easy set-up on my Mac, haven't hooked up the wireless yet, but USB was a snap, I really like the straight through print door option, I use it for labels and card stock, even though its not recommended, and it works great, from Birthday cards, to UPS labels.... maybe a little less resolution than my top of the line ink jet, but it always works, if you don't use an inkjet daily they dry up, and if you do use them daily you will need to buy ink bulk....
Lumpy L.

Digital Color LED
Toner Cartridge & Drum Unit
23ppm Black
23ppm Color
Up to 600 x 2400 dpi
Windows & Mac OS
PCL6 & BR-Script 3
B/W & Color Copying
Flatbed
35-Page ADF
23cpm Black
23cpm Color
No PC Required
25% - 400%
Yes
2in1 / 4in1
Yes
Letter / A4
Yes
B/W & Color Scanning
19200 x 19200 dpi
1200 x 2400 dpi
Brother iPrint&Scan free app download for wireless printing from and scanning to your mobile device. For more information, please click here
E-mail, Image, OCR, File, FTP, Network Folder/CIFS (Windows only), E-mail Server (download only)
TIFF/BMP/MAX/JPG/PDF
Windows/Mac OS
Includes Scansoft PaperPort 12SE with OCR for Windows and Presto! PageManager9 for Mac
Includes Scansoft PaperPort 12SE with OCR for Windows and Presto! PageManager9 for Mac
B/W Faxing
33.6K bps Super G3 Fax Modem
Yes
Approx. 2 seconds per page
No/No
Yes
Yes
Yes
200 locations
Yes (250 locations)
Approx. 2.5 sec/page
Yes
Up to 500 page fax memory
Yes
Yes
250 Sheet Paper Capacity
Single-sheet manual bypass slot
100 sheets
Yes
Letter, Legal, Executive, A4, A5, B5
Width 3.0" to 8.66"; Length 4.57" to 16"
16-28 lbs.
16-43 lbs.
5.8"/5.8"
8.5"/14"
17-24 lbs.
Plain Paper: Xerox 4200DP 20 lb., Hammermill Laser Paper 24 lb., Recycled Paper: Xerox Recycled Supreme, Transparency: 3M CG 3300, Labels: Avery Laser Label #5160
Plain Paper, Bond Paper, Recycled Paper, Label, Envelope, Glossy Paper
Wireless 802.11b/g/n, Ethernet and Hi-Speed USB 2.0
Yes/No
Printing, Scanning, PC Fax Send / Receive
AirPrint, Google Cloud Print, Brother iPrint&Scan, Cortado Workplace and Wi-Fi Direct
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and ServerTELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint/Scan, CIFS Client, SNTP, SSL/TLS
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server,TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint/Scan, CIFS Client, SNTP, SSL/TLS
AOSS or Wi-Fi Protected Setup capable routers
Yes, 3.7" Color TouchScreen
192MB
No
Yes
30,000 pages
300 to 1,500 pages
WEP 64/128bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x, (LEAP(CKIP), EAP-FAST(TKIP/AES), PEAP, EAP-TLS, EAP-TTLS
Secure Function Lock, Setting Lock, Secure Print
Yes
AC 110 - 120V 50/60Hz
Deep Sleep / Ready / Printing / Copying: 1.8W / 70W / 375W / 380W
50 to 91deg. F / 10 to 33deg. C
20-80% (without condensation)
30 dB/53 dB
2.1 kWh / Week
16.1 x 19.0 x 16.1" / 408.94 x 482.60 x 408.94mm
51.1lbs / 23.18kg
012502634805










Great MFC
By FrankK
My third Brother printer. Bought this one and did away with the other printer and separate scanner. The print quality is above par. the scanner/copier is wonderful and easy to use. I especially like how the scanned document can be downloaded to any PC on the network. I don't use the fax so I can't comment on it. All in all, a really great product.
Great Printer
By SmallBizGrl
I highly recommend this printer! I have not had any problems with it. It was a nice upgrade from my small desk-jet. I was getting tired of replacing the ink cartridge every month. With this printer, I haven't even replaced it yet. I have had the printer for several months!
The Brother MFC-9330CDW is an ideal choice for the small business looking for a fast, reliable digital color All-in-One with duplex (2-sided) printing. It packs big business features like a 3.7" color TouchScreen display and wireless networking into an affordable, compact device designed to fit your small business workspace and budget.
It prints and copies high-impact color and crisp black documents at up to 23ppm and scans and faxes too! It's perfect for businesses that primarily produce black business documents, but also need to print professional-quality color documents in-house from time to time. It also offers wireless printing from your mobile device via AirPrint, Google Cloud Print, Brother iPrint & Scan, Cortado Workplace and Wi-Fi Direct.
Duplex printing, wireless networking, print speeds up to 23ppm and copy/scan/fax functionality
If your small business is looking for a fast, reliable color all-in-one with automatic duplex (two-sided) printing, the Brother MFC-9330CDW may be exactly what you need. It takes big business features like wireless connectivity and an intuitive 3.7" Color TouchScreen Display and packs them into an affordable, compact all-in-one designed to fit your small business budget and workspace. It prints and copies brilliant color documents that help your business make an immediate professional impression and stand out in the crowd. It also scans to a variety of network and cloud destinations and sends and receives faxes too.
Save up to 60% by Printing Your Color Documents In-house
The MFC-9330CDW utilizes Brother Digital LED Print Technology to print brilliant color at up to 600 x 2400 dpi for professional-looking results. Plus, when you print using High-Capacity Replacement Toner Cartridges, you'll save up to 60% vs. what you'd pay at your local copy center. With print and copy speeds up to 23ppm in both color and black, you won't waste time waiting for your important printouts. When you factor in the convenience of an adjustable 250-sheet capacity paper tray and the single-sheet manual feed slot for printing envelopes and thicker media, using the MFC-9330CDW can be like bringing the local copy center right to your office.
More Cost-saving Features Help You Make the Most of Your Printing Budget
Brother designed the MFC-9330CDW to help small businesses save money when printing. You'll find lots of ways to stretch your printing dollar, including:
Duplex (Two-Sided) Printing automatically produces two-sided color business documents to help save paper.
New High Capacity Replacement Color Toners provide approximately 7.5 percent lower color cost per copy versus Brother standard capacity replacement color toners.
Secure Function Lock limits accessibility to selected functionality on a per user basis to help reduce unnecessary use as well as paper and toner consumption.
Deep Sleep Mode uses less than two watts of power when not in use.
Auto Off Mode powers off the unit when not in use to reduce energy consumption.
Scan High-Quality Color Documents to a Variety of Network and Cloud Destinations
With an optical scan resolution of up to 1200 x 2400 dpi, the MFC-9330CDW can scan documents with stunning clarity via the letter-size document glass or the up to 35-page capacity legal-size automatic document feeder. Scan to a variety of destinations, including e-mail, file, image, OCR, FTP, or to your USB drive4 plugged directly into the unit's convenient front access port. You can also scan multiple documents to a single PDF file using the automatic document feeder. Access popular web services directly from the TouchScreen LCD Display using WebConnect. This allows you to scan to or download from specific web services using an Internet connected Brother MFC-9330CDW without using a computer. Access your FACEBOOK, PICASA Web Albums, FLICKR, EVERNOTE, Google Drive, Dropbox, or BOX accounts.
Mobile Device Printing and Scanning Plus a Variety of Connectivity Options
Enjoy the convenience of wireless printing from or scanning to your Apple, Android, Kindle Fire, or Windows Phone 7 mobile device. Print via6 AirPrint, Google Cloud Print, the free Brother iPrint&Scan app, Cortado Workplace, or Wi-Fi Direct. Plus the convenient wireless 802.11b/g/n connection helps reduce cables and clutter in your office - simply place your printer in an area that will allow you to share with others. You can also install the MFC-9330CDW on your wired network via the Ethernet port, or connect to a single computer via Hi-Speed USB 2.0 connection (cable not included).