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Review Summary
2025-07-19T20:00:00
Lisa D
ari
2025-07-10T20:00:00
Carolyn G was very helpful in assisting me in my request.
Fernando D.
2025-07-08T20:00:00
Kimberly A. was the support person that assisted me with the issue I had in setting up my security camera. She was very thorough and easy to understand.
Fred D.
2025-07-04T20:00:00
had problems with resetting up my system and Lisa was a great help today
Brett
2025-07-01T20:00:00
we needed help with video from the dvr not seeing the camera after about 20 minutes of troubleshooting KImberly was able to resolve the issue
Albert
2025-06-19T20:00:00
Kimberley was very helpful to set up the Amcrest camera on the computer. Thank you.
John
2025-06-15T20:00:00
Lisa D from the technical support did a wonderful job of reconnecting my camera!
Jeff
2025-06-04T20:00:00
Jessica gave me outstanding support fixing my camera issues
Bill D.
2025-06-03T20:00:00
Lisa D. from Amcrest Support was helpful once again reconnecting my camera back to Wi-Fi from a temporary Ethernet connection. I originally had an issue with my Internet Service Provider's 2. 4 GHz which is now corrected.
Michael F.
2025-05-28T20:00:00
the helper today is one of the best that i met in years amount three of these device.
david
2025-05-15T20:00:00
Lisa helped us to setup and connect our Amcrest camera. Highly recommend.
Bonnie D.
2025-05-05T20:00:00
Lesa was very knowledgeable and spent a lot of time helping me get both my camers up and running after a router change.
William W.
2025-05-05T20:00:00
Kimberly A Has given me great service!
gen
2025-05-01T20:00:00
Jessica p was absolutely the most patient person to be working in Customer service for Amcrest. She stayed on the phone with me for 3 hours while I tried to connect my cameras to my new wifi. She needs a raise.
Katie
2025-04-17T20:00:00
I had an encounter with Kimberly A of your customer service. She was thorough, patient, kind and very well versed with her work. She reset my office cameras and walked me through the process.
Nasser R.
2025-04-03T20:00:00
The agent was thourough and assisted with completing the input. The agent Lisa.
Janice
2025-03-30T20:00:00
Was a pleasure to work with getting issues resolved
Sean
2025-03-13T20:00:00
LISA D HELPED ME TO CONNECT MY CAMERA TO THE PHONE APP. THANK YOU
VICTOR
2025-03-12T20:00:00
Lisa was great she talked me through a complex set up of my cameras after I moved to a new location I AM VERY PLEASED WITH THE SUPPORT SHE GAVE ME!
WILLIAM
2025-03-04T19:00:00
My cameras haven't been working for a few weeks. I could only access it within my wifi network but couldn't access when I am out of the network. It has been very frustrating and I have tried different means i. e. webpages, google for help. Eventually, I called up the technical support. Lisa has been super helpful and patient. She helped me to fix the problem. Praise God. Every company needs someone like Lisa.
Alan H.
2025-02-27T19:00:00
Jessica P helped me reconnect my cameras to my new router, she was very knowledgeable and helpful.
Steve P.
2025-02-21T19:00:00
I was having a problem connecting my camera after my ISP installed a new router. I sent an e-mail to the support team on a Friday afternoon and within an hour, got a response! Cynthia M. responded with the solution (factory reset) and it worked! Thanks Cynthia!
Bob
2025-02-19T19:00:00
Lisa was very patient and quite helpful. Very pleased with Tech support.
Richard O.
2025-02-17T19:00:00
They help me very well in the configuration of my NVR an cameras, so gratefull and happy with the help
Nadia
2025-02-04T19:00:00
Jessica P I could not connect my cameras she came on and was able to connect all three. I appreciate it so much very good at what she does. Thank you
Connie H.
2025-01-20T19:00:00
Jessica P. thank You did a wonderful job helping me set up 3 Amcrest Cameras
James M.
2025-01-17T19:00:00
every good, Lisa did a great job helping me with my cameras
herbert
2024-12-25T19:00:00
Met my expectations
Allan N.
2024-12-25T19:00:00
Carolyn G did a great job fixing my camera recording issue in a timely fashion. . She was very professional & patience. . She configured it perfectly. . Outstanding Five Star Service. . Thanks Carolyn G. . James S. . 8)
James S.
2024-12-19T19:00:00
Carolyn did a great job helping me reset my cameras. She was kind and patient.
Denise A.
1/2.7" 2Megapixel progressive scan CMOS
1080P(1920x1080)
Progressive
Auto/Manual 1/3(4)-1/30000
0. 1Lux/F2.2(Color), 0Lux/F2.2 (IR on)
More than 50dB
10m / 32.81'
Auto(ICR) / Color / B/W
BLC /HLC /DWDR
Auto/Manual
Auto/Manual
2D
Up to 4 areas
4mm
F2.2
Manual
90°
Fixed lens
Board-in Type
H.264H/H.264B/H.264/ MJPEG
H.264H/H.264B/H.264/ MJPEG
1080P(1920x1080)/720P(1280x720)/VGA(640x480) /QVGA(320x240)
Main Stream 1080P/720P(1 - 30fps)
Sub Stream VGA/QVGA(1 - 30fps)
H.264: 16K - 8192Kbps
1 in/ 1 out
RJ-45 (10/100Base-T)
WiFi (802.11b/g)
IPv4/IPv6, HTTP, HTTPS, TCP/IP, UDP, UPnP, ICMP, IGMP, RTSP, RTP, SMTP, NTP, DHCP, DNS, PPPOE, DDNS, FTP, IP Filter, QoS
ONVIF , CGI
20 Users
iPhone, iPad, Android, Windows Phone
Micro SD
Alarm in/ Alarm out
DC5V2A
< 7.5W
-10 to 45 deg. C / 14 to 113 deg. F, Less than 95%RH
859888005535
Wonderful camera with lot of features
By twinster 2.
I purchased this camera from Amazon a week ago and last night I set this up. I have read a lot of reviews in Amazon saying the set up is vague and complex and I would say, it is absolutely not. I thought I would put a detailed review that can help other people who are planning to buy a reliable and intelligent security camera. Here are the steps that I would recommend people to note down: 1) Once you open the box and ready to configure the camera for the first time using your mobile phone ...
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Stop reading reviews and get this one
By Patrick
After reading a ton of reviews and problems with a long list of cameras, I was almost ready to skip it completely. This camera seemed to get the best unpaid reviews and I was tired of reading so I decided to try one and see. It took longer to find my home wireless key and type it in than it did to set up the camera. The picture is clear, and although I have only had it a short time there have not been any issues. I have used it from over 100 miles away without issue and takes just a few click...
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The Amcrest ProHD 1080p Wi-Fi video camera helps you stay in touch with what you love anytime, anywhere. With its quick and easy mobile setup process, you will have secure access to your camera's video stream in no time. Stream live and playback recorded video of your home, your kids, your pets or your business on the go with the Amcrest View app. Amcrest Cloud offers optional cloud recording with free live viewing and 4 hours of free video storage accessible from any device including Apple Mac, Windows PC, iPhone, iPad or Android devices.
Amcrest cameras also record to an internal MicroSD card (not included) as well as to any Amcrest Network Video Recorder (NVR) (not included). Each Amcrest camera features two-way talk, night vision, remote pan/tilt, enhanced digital zoom, a 90° viewing angle, smart motion alerts, advanced recording options, secure SSL/HTTPS connection and AES encryption. With the Amcrest ProHD, you'll never be out of the loop again.
Stunning Full-HD 1080P Video at 30fps with Latest Ambarella S2LM Chipset and Sony IMX322 Sensor
Quick and Easy Wi-Fi Setup via iOS or Android Device with Amcrest View App, Stream Video and Audio Directly to Your Smartphone, Tablet, Apple Mac or Windows PC
Remarkable Field of View with Super-Wide 90° Viewing Angle, Remote Pan/Tilt, Intelligent Digital Zoom and Night Vision Up to 32ft
Stay in Touch with Two-Way Talk, Intelligent Motion Alerts as well as Mobile and Web Apps, Secure SSL Connectivity with HTTPS and AES Encryption
Cloud Recording and Playback with Free Live Viewing and 4 Hours of Free Storage via AmcrestCloud, Record and Playback Directly on Internal SD Card (Not Included) or Amcrest NVR (Not Included)
Simple Wi-Fi Setup
Save your time with a simple setup process that can get you up and running on the Amcrest View mobile app in no time at all. You don't have to be tech savvy to get setup quickly and painlessly. Simply power it on, download the app, scan the QR code and within just a few taps you're ready to go. Day to day operations are a breeze thanks to the simple interface which allows you to take advantage of the camera's powerful features. The Amcrest ProHD camera has been meticulously designed to make plug and play setup a reality not just in theory, but in practice.
Full HD 1080p at 30FPS
Featuring the latest Sony IMX322 progressive scanning image sensor and the Ambarella S2Lm chipset, the Amcrest ProHD soaks in the entire scene, dynamically painting all the vivid colors and rich imagery, pixel by pixel, onto your computer screen or smartphone in full 1920x1080 resolution at 30 frames per second (FPS). No need to strain your eyes, lean in close or play the guessing game when you have this level of detail.
Cloud Video Storage
High definition recordings and snapshots are only as good as how quickly and easily they can be accessed. Amcrest Cloud was created to ensure that you don't miss anything, no matter where you are. Regardless of how far you are from home, you can login from a computer (PC or Mac) or through the Amcrest Cloud smartphone app to instantly pinpoint your footage through an intelligent timeline on an intuitive interface and play it back in seamless and brilliant 1080p quality. The Amcrest Cloud app also can be configured to send you on-the-go alerts. Live viewing, along with 4 hours of recorded storage is included free. Additional 7-day, 15-day and 30-day storage plans are available starting at $6 per month.
MicroSD, FTP, NAS & NVR Storage
In addition to Amcrest Cloud, the Amcrest ProHD camera can also record locally to a MicroSD card (not included), an FTP server, a NAS, onto your local computer or to any Amcrest NVR (not included). You'll have full control over your recordings and can manage them however you'd like.
Two-Way Talk
When it's not enough to just see what's going on, the Amcrest ProHD camera allows you to be there with built-in two-way audio. The camera contains an embedded speaker and mic and utilizes a state-of-the-art noise cancelling algorithm. Whether on your computer or smartphone, everything you say or hear will come through clearly and instantly so that you can be part of every story, every time.
Smart Motion Alerts
The Amcrest View Pro app frees you from having to check in just to find out what's been happening lately. Instead, get immediate push notifications and alarm details sent to your smartphone while you're on the go. Launch straight into the app, choose an event from the Event List and jump right to the relevant recording or snapshot. Life doesn't wait around and neither should you.
Advanced Zone Detection
Create distinct motion detection zones to completely customize control over what you're monitoring. This is an effective way to ensure that you only record what you need when its important. Each zone includes its own sensitivity and threshold meters so you can fine-tune it exactly to your liking. Let the Amcrest ProHD camera hold its focus so you don't have to lose yours.
Intelligent Timeline Playback
Your stored recordings and pictures are precious and having that data at hand is the whole point of using a security camera. Whether sharing with friends and family or presenting evidence in a court case, it is important to be able to immediately identify, track down, playback and export what you want, when you want it. The Amcrest ProHD camera's intuitive searchable timeline will make your life easier, save you time and act as a sophisticated built-in video player.
Infrared Night Vision
Cutting-edge night vision technology allows you to get a crystal clear picture even when it's dark. This camera has 12 IR LEDs which transmit their infrared rays in a frequency imperceptible to the human eye. The IR lights cast brightly which provides an astounding 32 feet of night vision range. With this powerful feature, you can gain total awareness over the previously unseen and do so in a way that is undetectable.
Pan & Tilt with Enhanced Zoom
Get a visual of the entire scene with fluid 360° pan/tilt visibility and a digital zoom function that constantly enhances and sharpens when you zoom in. With the ability to easily pan and tilt from wherever you are, on a computer or smartphone, you'll always be a few seconds away from a change of scenery.
Super-Wide 90° Viewing Angle
A carefully crafted 4mm fixed lens with a max aperture of F2.2 generates striking visuals owing to the 90° viewing angle. With a field of view larger than what is built into most fixed bullet cameras, you will have no problem keeping what you care about in your sights.
Secure SSL & AES Encryption
The Amcrest ProHD camera features secure SSL connections via HTTPS as well as uses AES encryption for wireless devices to comply with modern Wi-Fi standards for encrypted connections. This way you can always be assured that, as you play your footage, you're also playing it safe.
Input/Output Ports
In addition to the power and Ethernet connections on the back panel, the Amcrest ProHD has 3.5mm audio input and output jacks, a MicroSD card slot, a network activity LED indicator and an alarm I/O port used for integration with home alarms.