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Review Summary
2025-06-11T20:00:00
Kimberly A did an outstanding job helping me setup my camera
Bill
2025-03-25T20:00:00
I bought this to replace a SriCam that had died. Price was right, delivery was fast, and setup was easy. The camera certainly has far superior light sensitivity. The ONVIF pan/tilt function is good - enough so that Home Assistant had no issue controlling it. I am satisfied with my new camera.
joseph s.
2025-03-23T20:00:00
I had a camera that worked perfectly until spectrum replaced a router. I factory reset but was still not able to get the camera to connect. I contacted support and Kimberly was amazing. She knew exactly what needed to be done and assisted quickly. Why can't all tech support be this good? I anticipated having to go through all sorts of scripted general support but she immediately knew what to do and got it done.
Jonathan
2025-03-19T20:00:00
We lost connection for our cameras and Jessica P helped us get everything back on track in 5 mins. Amcrest support is always great and helpful.
robin
2025-02-24T19:00:00
very helpfull fixed my problem camera working good jessica was very helpful
nick a.
2024-10-03T20:00:00
The rep, Lisa, helped me access my security camera remotely. I am now able to leave my home and be able to make sure everything is good when I am not there. My mind is very much at ease now. Lisa was courtious and quick to help me. She knows her stuff.
Tammy
2024-07-10T20:00:00
Carolyn G provided some amazing customer service. My cameras weren't working and she worked with me for an over to make them work. Would recommend this.
Arzoo
2024-06-20T20:00:00
Philip K was very helpful. got my cameras connected. Thank You
anthony r.
2024-06-13T20:00:00
I had trouble connecting with my camera after a couple of months of non-use. I called and Gary helped me set everything up. He was very helpful and professional. This isn't the first time I have had to call customer service for help and every single time, they are always great and help me solve my issues. It is reassuring to buy technical stuff like this from a place that has such great customer service. THANK YOU GARY!
Louie
2024-04-27T20:00:00
Philip K did a great service in helping me setup my camera. It is quick and easy with his help and he fixed it right the first time.
James B.
2024-04-08T20:00:00
ashley very kind to me and she prepared everything I needed to do , she is an excellent person and very passioned
Patricia
2024-03-30T20:00:00
Philip K The very best support i ever had received from Philip. He is very knowledgeable and professional. Thankls
Mike L.
2024-03-16T20:00:00
LISA WAS A BIG HELP IN SETTING UP THE CAMERA FOR GENERAL WEB ACCESS
ANTHONY
2024-03-07T19:00:00
Jessica from tech support was extremely helpful and was able to get all my cameras back up and running in minutes-
amanda
2024-03-06T19:00:00
Really enjoy my camera and all the useful features. Service is outstanding and thanks to Jessica P for her assistance in getting me set up
David
2024-03-04T19:00:00
ashley excellent support
richard h.
2024-02-25T19:00:00
Excellent Wi-Fi camera. Has quick response to remote commands
bill D.
2024-02-15T19:00:00
Gary was very helpful and answered my questions. He showed me what I needed to do in order to setup my Camera Paul
Paul F.
2024-02-10T19:00:00
I recently moved and had to get my old wifi camera back on line. After I spent a couple of hours trying to get it online myself I had no luck I called tech support and Ashley took my call. She was very patient and spent a good bit of time trying different things to get it online. The last set she got me online. So I am please with Ashley for helping me out. and by the way I called tech support on a Sunday at 2:00. Stayed on hold for a while then we started trouble shooting and fixed the problem. Thank you Amcrest for Sunday tech support.
Bill
2024-02-07T19:00:00
Carolyn was my technician. She resolved my problem quickly and efficiently. Amcrest support is the best as are your products!!
Ed B.
2024-02-06T19:00:00
lisa product excellent
kishore
2024-01-31T19:00:00
jessica is very good and very knowledgeable i have this camera for more than 7 yrs but still working good
norbert
2024-01-30T19:00:00
Allows me to store videos and pictures to my local harddrive. Picture quality and resolution is 1080p. This is my 3rd amcrest camera. Overall, happy with this purchase.
Darwin T.
2024-01-29T19:00:00
Lisa was very helpful, downloaded latest firmware
Ed B.
2024-01-21T19:00:00
These cameras work as they should. Very helpful IT person Jessica helped when I needed them reconnected
Courtney
2024-01-16T19:00:00
Excellent job by Ashley , she was most helpful. Thank you
Jim W.
2024-01-14T19:00:00
Melinda was fantastic, she was very helpful and nice!
Freddy
2024-01-12T19:00:00
I am happy with this camera. Today, I learned from Ashley at customer service, if a power block is not strong enough, then the camera won't be able to run it's healthy check at startup. She had wonderful patience and helped me learn what my camera needs when changing power blocks. Customer service at previous times were helpful too!
Ashley L.
2024-01-01T19:00:00
i called frustrated and this rep was calm and did everything in her power to resolve all my issues and never showed signs of frustration at my rants at all. she took her time and made sure all and I do mean all my issues were addressed. if I ever have another problem and have to call I hope to get Carolyn again... the best ever in customer service
TOMMIEBOYYY1211
2023-12-26T19:00:00
I was having trouble adding a camera and contacted support. They could not have been more helpful!! Logged in to my computer and got everything working properly. Best support I have ever had!! MY support person was Kimberly and I would highly recommend her if you are ever needing support.
Bruce
1/2.7" 2Megapixel progressive scan CMOS
1080P(1920x1080)
Progressive
Auto/Manual 1/3(4)-1/30000
0. 1Lux/F2.2(Color), 0Lux/F2.2 (IR on)
More than 50dB
10m / 32.81'
Auto(ICR) / Color / B/W
BLC /HLC /DWDR
Auto/Manual
Auto/Manual
2D
Up to 4 areas
4mm
F2.2
Manual
90°
Fixed lens
Board-in Type
H.264H/H.264B/H.264/ MJPEG
H.264H/H.264B/H.264/ MJPEG
1080P(1920x1080)/720P(1280x720)/VGA(640x480) /QVGA(320x240)
Main Stream 1080P/720P(1 - 30fps)
Sub Stream VGA/QVGA(1 - 30fps)
H.264: 16K - 8192Kbps
1 in/ 1 out
RJ-45 (10/100Base-T)
WiFi (802.11b/g)
IPv4/IPv6, HTTP, HTTPS, TCP/IP, UDP, UPnP, ICMP, IGMP, RTSP, RTP, SMTP, NTP, DHCP, DNS, PPPOE, DDNS, FTP, IP Filter, QoS
ONVIF , CGI
20 Users
iPhone, iPad, Android, Windows Phone
Micro SD
Alarm in/ Alarm out
DC5V2A
< 7.5W
-10 to 45 deg. C / 14 to 113 deg. F, Less than 95%RH
859888005542
Very Pleased
By Guy C.
I purchased three of these cameras. I have installed them outside under the eaves of my house so they cannot get wet or have direct sunshine and I realize they are not designed for this installation. It will be interesting to see how long they last. I installed electrical receptacles near the cameras as I would also use the receptacles for lighting. I used receptacles with USB power ports so I did not need to use the supplied USB power adapter. I could not set up the cameras in my system ...
View full Review
Lifesaver
By Donna R.
This affordable little camera has allowed my 95 yr old mom to stay safe I her own home. Thanks
The Amcrest ProHD 1080p Wi-Fi video camera helps you stay in touch with what you love anytime, anywhere. With its quick and easy mobile setup process, you will have secure access to your camera's video stream in no time. Stream live and playback recorded video of your home, your kids, your pets or your business on the go with the Amcrest View app. Amcrest Cloud offers optional cloud recording with free live viewing and 4 hours of free video storage accessible from any device including Apple Mac, Windows PC, iPhone, iPad or Android devices.
Amcrest cameras also record to an internal MicroSD card (not included) as well as to any Amcrest Network Video Recorder (NVR) (not included). Each Amcrest camera features two-way talk, night vision, remote pan/tilt, enhanced digital zoom, a 90° viewing angle, smart motion alerts, advanced recording options, secure SSL/HTTPS connection and AES encryption. With the Amcrest ProHD, you'll never be out of the loop again.
Stunning Full-HD 1080P Video at 30fps with Latest Ambarella S2LM Chipset and Sony IMX322 Sensor
Quick and Easy Wi-Fi Setup via iOS or Android Device with Amcrest View App, Stream Video and Audio Directly to Your Smartphone, Tablet, Apple Mac or Windows PC
Remarkable Field of View with Super-Wide 90° Viewing Angle, Remote Pan/Tilt, Intelligent Digital Zoom and Night Vision Up to 32ft
Stay in Touch with Two-Way Talk, Intelligent Motion Alerts as well as Mobile and Web Apps, Secure SSL Connectivity with HTTPS and AES Encryption
Cloud Recording and Playback with Free Live Viewing and 4 Hours of Free Storage via AmcrestCloud, Record and Playback Directly on Internal SD Card (Not Included) or Amcrest NVR (Not Included)
Simple Wi-Fi Setup
Save your time with a simple setup process that can get you up and running on the Amcrest View mobile app in no time at all. You don't have to be tech savvy to get setup quickly and painlessly. Simply power it on, download the app, scan the QR code and within just a few taps you're ready to go. Day to day operations are a breeze thanks to the simple interface which allows you to take advantage of the camera's powerful features. The Amcrest ProHD camera has been meticulously designed to make plug and play setup a reality not just in theory, but in practice.
Full HD 1080p at 30FPS
Featuring the latest Sony IMX322 progressive scanning image sensor and the Ambarella S2Lm chipset, the Amcrest ProHD soaks in the entire scene, dynamically painting all the vivid colors and rich imagery, pixel by pixel, onto your computer screen or smartphone in full 1920x1080 resolution at 30 frames per second (FPS). No need to strain your eyes, lean in close or play the guessing game when you have this level of detail.
Cloud Video Storage
High definition recordings and snapshots are only as good as how quickly and easily they can be accessed. Amcrest Cloud was created to ensure that you don't miss anything, no matter where you are. Regardless of how far you are from home, you can login from a computer (PC or Mac) or through the Amcrest Cloud smartphone app to instantly pinpoint your footage through an intelligent timeline on an intuitive interface and play it back in seamless and brilliant 1080p quality. The Amcrest Cloud app also can be configured to send you on-the-go alerts. Live viewing, along with 4 hours of recorded storage is included free. Additional 7-day, 15-day and 30-day storage plans are available starting at $6 per month.
MicroSD, FTP, NAS & NVR Storage
In addition to Amcrest Cloud, the Amcrest ProHD camera can also record locally to a MicroSD card (not included), an FTP server, a NAS, onto your local computer or to any Amcrest NVR (not included). You'll have full control over your recordings and can manage them however you'd like.
Two-Way Talk
When it's not enough to just see what's going on, the Amcrest ProHD camera allows you to be there with built-in two-way audio. The camera contains an embedded speaker and mic and utilizes a state-of-the-art noise cancelling algorithm. Whether on your computer or smartphone, everything you say or hear will come through clearly and instantly so that you can be part of every story, every time.
Smart Motion Alerts
The Amcrest View Pro app frees you from having to check in just to find out what's been happening lately. Instead, get immediate push notifications and alarm details sent to your smartphone while you're on the go. Launch straight into the app, choose an event from the Event List and jump right to the relevant recording or snapshot. Life doesn't wait around and neither should you.
Advanced Zone Detection
Create distinct motion detection zones to completely customize control over what you're monitoring. This is an effective way to ensure that you only record what you need when its important. Each zone includes its own sensitivity and threshold meters so you can fine-tune it exactly to your liking. Let the Amcrest ProHD camera hold its focus so you don't have to lose yours.
Intelligent Timeline Playback
Your stored recordings and pictures are precious and having that data at hand is the whole point of using a security camera. Whether sharing with friends and family or presenting evidence in a court case, it is important to be able to immediately identify, track down, playback and export what you want, when you want it. The Amcrest ProHD camera's intuitive searchable timeline will make your life easier, save you time and act as a sophisticated built-in video player.
Infrared Night Vision
Cutting-edge night vision technology allows you to get a crystal clear picture even when it's dark. This camera has 12 IR LEDs which transmit their infrared rays in a frequency imperceptible to the human eye. The IR lights cast brightly which provides an astounding 32 feet of night vision range. With this powerful feature, you can gain total awareness over the previously unseen and do so in a way that is undetectable.
Pan & Tilt with Enhanced Zoom
Get a visual of the entire scene with fluid 360° pan/tilt visibility and a digital zoom function that constantly enhances and sharpens when you zoom in. With the ability to easily pan and tilt from wherever you are, on a computer or smartphone, you'll always be a few seconds away from a change of scenery.
Super-Wide 90° Viewing Angle
A carefully crafted 4mm fixed lens with a max aperture of F2.2 generates striking visuals owing to the 90° viewing angle. With a field of view larger than what is built into most fixed bullet cameras, you will have no problem keeping what you care about in your sights.
Secure SSL & AES Encryption
The Amcrest ProHD camera features secure SSL connections via HTTPS as well as uses AES encryption for wireless devices to comply with modern Wi-Fi standards for encrypted connections. This way you can always be assured that, as you play your footage, you're also playing it safe.
Input/Output Ports
In addition to the power and Ethernet connections on the back panel, the Amcrest ProHD has 3.5mm audio input and output jacks, a MicroSD card slot, a network activity LED indicator and an alarm I/O port used for integration with home alarms.