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Review Summary
2025-09-04T20:00:00
Karen was patient and thorough in her assistance. Thank you!
Stephen O.
2024-12-23T19:00:00
I love this camera, it has pretty much everything I want for a good security camera. The onboard features make this an excellent choice in an outdoor PTZ camera, except, the wifi reception is always very low. In fact, I have two other cameras (Dahua/Hikvision) that are same or slightly further away from the same Unifi access point, they consistently show 100% signal connection while this camera always shows low. If it weren't for the wifi, I'd consider another one. I also have a small dome cam from Amcrest (4x optical) that is very similar distance to the AP and this camera, as well, always shows poor wifi! It must be an Amcrest thing since my other cameras show lots of love to my AP! Want to try another one but too pricy to take a risk.
Mark F.
2024-10-24T20:00:00
Kimberly A. helped me with our Camera Wifi Hookup. We were having trouble, and she never gave up. We recently moved our Internet to a new Provider, and it was a huge problem getting the Camera to content to the new Internet. She was a trooper!! Very polite, and helpful.
Rebecca S.
2024-10-18T20:00:00
Carolyn G excellent help thank you
jim
2024-03-12T20:00:00
Carolyn G, Was Very Professional and Extremely Helpful getting my cameras Updated and Working well again. Thankyou! Great customer service!
dons1014
2024-03-12T20:00:00
Carolyn , Was very Helpful, Greatly Appreciated !
Don
2024-02-20T19:00:00
Carolyn Did a great job helping me today
Lee S.
2023-12-12T19:00:00
Sheldon he is the bust to provide info
nazih m.
2023-10-23T20:00:00
Jessica was absolutely amazing. Very patient and extremely helpful. If didn't know something looked it up and demonstrated. Thank you so much Jessica
Jeff T.
2023-10-04T20:00:00
Sheldon was GREAT help. I just needed some education. He helped me out by explaining
Ron
2023-08-22T20:00:00
Really good cameras. I needed some tech support. called Amcrest support and they helped me get through it! A+
Paul
2023-08-13T20:00:00
Jessica P. quickly helped me re-install my cam software to the lasted version. She activated my wifi connection option in the Amcrest web UI. Also helped me update my mobile app with the new IP address. She is very technically competent and resolved my issues in a short period of time.
Ralph B.
2023-08-04T20:00:00
Carolyn is a very professional and provides very efficient help. She is excellent!
Rick W.
2023-07-01T20:00:00
Camera is great during the day but the night vision went out just after a year a bit disappointing for as expensive it is.
Steve
2023-05-24T20:00:00
Kimberly very knowledgable. She helped me to get cameras very fast.
Kirk G.
2023-04-19T20:00:00
Kimberly A provided excellent service. She did an outstanding job.
Herb P.
2023-04-12T20:00:00
Justin in support did great! Others I have talked to...not so much.
Kent
2023-03-29T20:00:00
Carolyn G < Was very knowledgeable and Very pleasant and Helpful.
Dons1014
2023-03-25T20:00:00
Lisa was extremely helpful in solving the problem with notification issues for my IP2M-858W camera that works very well. Thinking of up grading to the 4K model.
Ron A.
2023-02-02T19:00:00
Lisa was very patient and very helpful and i am very grateful.
moez
2020-11-10T19:00:00
Like many people I went the cheap way and bought 2 of the cheap ptz cameras on ebay both sucked and it wasn't till the return period was over that I can not record from the ptz so moved the cameras to blue iris and it was one thing after another. Then I bought my first amcrest camera and was just blown away there 2MP ptz was far better than my 5MP china knock off. If you really want your money worth and peace of mind for when it counts spend the extra money and Amcrest you will not regret it but you will if you buy the 5MP 25 zoom crape off ebay go with a solid camera it could make the difference for your wife and kids
Dale L.
2020-10-02T20:00:00
I have not received the parcel yet. The FedEx is not answering on this regard. I have spent a lot of money But no use. FedEx is not responding on this. The website is showing that "Scheduled delivery pending" No further moment. My shipment No. is 912084768901. Can U give me the latest position on this consulting with FedEX?
KOCHERLA B.
2020-08-27T20:00:00
no instructions came with the camera
Marvin O.
2020-08-26T20:00:00
We ordered this ptz camera tested it before installation and it works way better than expected
Daniel T.
2020-07-31T20:00:00
Does what it says on the box.
Guest
2020-07-30T20:00:00
Good Price for quality, mechanic and vidéo Excellent purchasing and support by amcrest
Ludovic P.
2020-07-20T20:00:00
Based on my research, this must be a great camera. Well designed and built. The issue is it is difficult to connect it to the wireless even with technical support.
Michael A.
2020-06-15T20:00:00
Very good built quality, great HD pictures with night vision. Will buy another one soon
Guest
2020-05-21T20:00:00
5 star hardware. 3 star software. This camera REALLY needs the ability to define the PTZ positions from the smartphone app (requires pc software). And the playback interface on the app is about the worst I’ve seen. Needs a complete redesign. Would love a 4MP or 4K version of this camera (25x zoom).
Tom S.
2020-05-07T20:00:00
Works well except for two complaints. 1. The 25X optical zoom, does not zoom in nearly as far as my previous panasonic 20X optical zoom camera. 2. I don't know if it is software or hardware, but sometimes several times an hour, the camera looses track of where it is, and can no longer accurately find the correct preset locations. This is very frustrating.
Guest
White
2MP
1080p
1
Yes
328' (100m)
HD IP Wireless
851352008264
Great camera
By DmxDesigner
I finally broke down and got this camera for behind my garage. I live on a flood plain so monitoring the river is vital for our community's safety. I've given our public safety and DEC access to the feed when we expect major flooding. I also found a neat outdoor IP camera microphone that can be easily wired into this one, so you can listen in on your desktop. The product is: Microseven-M7WP-MIC-waterproof-Microphone easily found on Amazon for under $20.00 One note: the IR LED's are visible at...
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Great camera
By WILLIAM O.
I finally broke down and got this camera for behind my garage. I live on a flood plain so monitoring the river is vital for our community's safety. I've given our public safety and DEC access to the feed when we expect major flooding. I also found a neat outdoor IP camera microphone that can be easily wired into this one, so you can listen in on your desktop. The product is: Microseven-M7WP-MIC-waterproof-Microphone easily found on Amazon for under $20.00 One note: the IR LED's are visible at...
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The Amcrest ProHD 2 Megapixel Wi-Fi PTZ IR Speed Dome helps you stay in touch with what you love anytime, anywhere. With its quick mobile setup process, you will have secure access to your camera's video stream in no time. Stream live and playback recorded video of your home, your kids, your pets, or your business on the go with the Amcrest View app.
Amcrest Cloud offers optional cloud recording with free live viewing and 4 hours of free video storage accessible from any device including Apple Mac, Windows PC, iPhone, iPad or Android devices. Amcrest cameras also record and upload to an FTP as well as record to any Amcrest (or ONVIF compliant) Network Video Recorder (NVR) (not included). This Amcrest camera features enhanced 25x optical zoom, a remote 360 Degree viewing angle, smart motion alerts, email alerts and snapshots, advanced recording options, and secure SSL/HTTPS connection. With the Amcrest ProHD, you'll never be out of the loop again.
Amcrest cameras are compatible together with Foscam cameras only when using AmcrestCloud, Amcrest NVRs, Blue Iris for Windows PC, Live Cams Pro for iOS and TinyCam Monitor for Android.
Simple Wi-Fi Setup
Save your time with a simple setup process that can get you up and running on the Amcrest View mobile app in no time at all. You don't have to be tech savvy to get setup quickly and painlessly. Simply power it on, download the app, scan the QR code, and within just a few taps you're ready to go. Day to day operations are a breeze thanks to the simple interface which allows you to take advantage of the camera's powerful features. The Amcrest camera has been meticulously designed to make plug and play setup a reality not just in theory, but in practice.
Superior HD 2MP @ 30fps
The Amcrest ProHD camera soaks in the entire scene, dynamically painting all the vivid colors and rich imagery, pixel by pixel, onto your computer screen or smartphone in full 1920x1080 resolution at 30 frames per second (FPS). No need to strain your eyes, lean in close, or play the guessing game when you have this level of detail.
Cloud Video Storage
High definition recordings and snapshots are only as good as how quickly and easily they can be accessed. Amcrest Cloud was created to ensure that you don't miss anything, no matter where you are. Regardless of how far you are from home, you can login from a computer (PC or Mac) or through the Amcrest Cloud smartphone app to instantly pinpoint your footage through an intelligent timeline on an intuitive interface and play it back in seamless and brilliant 3MP quality. The Amcrest Cloud app also can be configured to send you on-the-go alerts. Live viewing, along with 4 hours of recorded storage is included free. Additional 7-day, 15-day, and 30-day storage plans are available starting at $6 per month.
FTP & NVR Storage
In addition to Amcrest Cloud, the Amcrest ProHD camera can also record to an FTP server, onto your local computer, or to any Amcrest NVR (not included). You'll have full control over your recordings and can manage them however you'd like.
Smart Motion Alerts
The Amcrest View Pro app frees you from having to check in just to find out what's been happening lately. Instead, get immediate push notifications and alarm details sent to your smartphone while you're on the go. Launch straight into the app, choose an event from the Event List, and jump right to the relevant recording or snapshot. Life doesn't wait around, and neither should you.
Advanced Zone Detection
Create distinct motion detection zones to completely customize control over what you're monitoring. This is an effective way to ensure that you only record what you need when its important. Each zone includes its own sensitivity and threshold meters so you can fine-tune it exactly to your liking. Let the Amcrest camera hold its focus so you don't have to lose yours.
Intelligent Timeline Playback
Your stored recordings and pictures are precious, and having that data at hand is the whole point of using a security camera. Whether sharing with friends and family, or presenting evidence in a court case, it is important to be able to immediately identify, track down, playback, and export what you want, when you want it. The Amcrest camera's intuitive searchable timeline will make your life easier, save you time, and act as a sophisticated built-in video player.
Infrared Night Vision
Leading-edge night vision technology allows you to get a clear cut picture even when it's dark. This camera has 6 IR LEDs which transmit their infrared rays in a frequency imperceptible to the human eye. The IR LED's lights allow for exceptional remote wide range viewing and a magnificent capacity of 25 times optical zoom function for enhanced precision even in the dark. The IR lights cast brightly which provides an astounding 328 feet of night vision range. With this powerful feature, you can gain total awareness over the previously unseen and do so in a way that is undetectable.
Wide Remote 360 Degree Viewing Angle
A carefully crafted 5.3mm fixed lens with a max aperture of F2.6 generates striking visuals owing to the remote 360 Degree viewing angle. With such a wide field of view you will have no problem keeping what you care about in your sights.
Secure SSL connections via HTTPS
The Amcrest ProHD camera features secure SSL connections via HTTPS to comply with modern internet standards for encrypted connections. This way you can always be assured that, as you play your footage, you're also playing it safe.
Features
Bigger Is Better
This outdoor WiFi PTZ IP Camera delivers brilliant 1080P video at 30fps using the the latest Sony STARVIS CMOS IMX290 2MP image sensor and Ambarella Chipset S3L55M. Utilize the PTZ feature with 25x Optical Zoom and 16x Digital Zoom as well as 360 Degree pan and 90 Degree tilt to ensure you'll catch every detail and every angle.
Smarter, Safer, Security
Utilize intelligent alerts that send notifcations to your computer or smartphone via the Amcrest View app. Record events on this outdoor PTZ camera as soon as they happen and store them on your computer, MicroSD (up to 128GB), NAS, Amcrest NVR or Amcrest Cloud.
Always Resilient
Whether it's rain or shine, day or night, this WIFI outdoor pan tilt camera has an IP66 rating which means its built to endure whatever mother natures throws its way. Once nighttime sets in, innovative starlight technology and IR LEDs helps this camera see up to 329 feet at night even in ultra-low light.
Find Solace in The Cloud
Amcrest Cloud was created to ensure that you don't miss a thing, no matter where you are. With an intuitive interface, you are able to live-stream your footage which enables you to play it back based on your preferences. Receive 4 hours of storage free with extra optional storage plans available for purchase with this outdoor ptz camera.
Simple, Reliable, Secure
At Amcrest, we want to ensure the safety of our customers, their loved ones, homes and businesses. All Amcrest wifi ptz cameras features HTTPS and SSL encryption to ensure data privacy as well as a full 1-year US Warranty and Lifetime Support provided directly from Amcrest.