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Review Summary
2025-06-23T20:00:00
I've been consistently impressed with Amcrest's commitment to excellence-both in customer service and in the technical quality of their surveillance products. Their cameras and monitoring systems are among the most advanced I've used, offering impressive clarity, smart features, and reliable performance across the board. Recently, I received a shipment that was missing one item. I reached out to Amcrest to report the discrepancy, and their team responded immediately. Without hesitation, they shipped the missing item right away-no hassle, no delays. It's rare to find a company that combines cutting-edge technology with such prompt and courteous customer support. Highly recommend Amcrest for anyone looking for a dependable and professional surveillance solution backed by responsive and responsible service.
FRANCIS F.

2025-06-01T20:00:00
Great camera for the cost, the Vari-Zoom is very helpful when we have a field of view that needs to have a flexible throw distance. We are very satisfied with all the cameras we have purchased from Amcrest!
Claudio V.

2025-03-26T20:00:00
Lisa D is the most knowledgeable, and best trained support I've ever experienced
Mayer

2025-01-18T19:00:00
100%
Sasitharan G.

2024-11-17T19:00:00
Warning This camera is communicating with some ip address that is not on my network. 54. x. x. x Amcrest seems to think this is ok? Major security issue for a security camera. Come on people, just do the job! Make your money off being the best you can be.
Brad G.

2024-10-23T20:00:00
Jessica P Was great and helped me get my new system communicating and working.
Travis

2024-07-28T20:00:00
Easy to install and very good camera. Will purchase more.
Justin M.

2024-07-03T20:00:00
Works great for large areas
Alan G.

2024-04-11T20:00:00
Philip K great customer service and walked me through the process. Thank You
Charles R.

2024-04-02T20:00:00
I love my camera, it is high quality, easy to use and install, and everything works as advertised! My only complaint is that while it comes with what appears to be a locking, weather proof female POE connection, there is no indication or help to provide a matching male ethernet/POE cable with the same weather proof end on it. So what's the point? There don't appear to be any such cables available fro Amcrest and there is no information included with the camera to indicate where I could purchase a cable like that. I am hoping that by submitting this review as well as a support ticket will provide an answer. Other than that, excellent camera!! I have 3! Thanks! Chris
Chris

2024-02-07T19:00:00
Just providing feedback as a supplier. My customer recently purchased 2 of these and is now purchasing two more in less than two weeks. Thank you.
Tracy S.

2024-01-28T19:00:00
Ms. Lisa from tech support was so helpful Lisa resolving my issue with my PTZ Amcrest computer. Thank you so much for all your help.
Grant

2023-12-17T19:00:00
Great product. Very happy!
Jason A.

2023-11-18T19:00:00
Ashley was great!
Allan

2023-11-15T19:00:00
Dominic S was very helpful and patient with me.
DH

2023-11-07T19:00:00
Kimberly A, provided the needed assistance, and got the answers i needed to keep our network of camera up and running., Amcrest has the support, products and pricing that i depend on.
cgt

2023-10-04T20:00:00
Worked as promised and easy to install!
Ryan B.

2023-09-06T20:00:00
i finally had time to install my 4th cam installation smooth pic and coverage was ideal thank you
Thomas O.

2023-08-07T20:00:00
Overall I felt my case was handled pretty good. Once I created a case, I was contacted by a trouble shooting rep. I told them what I needed and eventually was connected to a sales rep. The sales rep obtained the information they needed to provide me with another camera at a discounted price. I am satisficed my case was handled in a timely manner.
Wyatt M.

2023-06-27T20:00:00
Philip K Efficient help resolved the issue
IT S.

2023-05-21T20:00:00
AMCREST cameras are great options for surveillance systems.
Ismael M.

2023-05-21T20:00:00
Thank you
Robert C.

2023-05-14T20:00:00
Tanya P. I was having a problem downloading videos from my NVR and Tanya was able to guide me through the process and get the clip downloaded so we could file a police report with the video. She did a great job in a timely manner
dougf

2023-05-01T20:00:00
I called Dominic for help with figuring out how to save my recordings. He was very helpful and he took plenty of time to show me how to do it right.
Aaron P.

2023-04-26T20:00:00
Gary provided great support getting the application going.
Steve

2023-03-26T20:00:00
Justin was really helpful getting me to login into my camera. Definitely five stars help! I really appreciated his through understanding of the problem. I will now evaluate this camera and hope I can use at my remote location that has NO INTERNET
Gary

2023-03-23T20:00:00
great customer service talked me through all of my issues.
Beyer

2023-03-20T20:00:00
Helen S IS VERY POLITE AND PATIENCE.
ROB

2023-03-06T19:00:00
Justin helped me out and we have this camera in action. He was extremely helpful and helped me find my camera on the network. camera works great it has a stunning picture.
robert b.

2023-02-21T19:00:00
Dominic was clear and detailed in his service for a camera that had some issues. Nice to get a support call completed in a reasonable amount of timel without multiple holds or transfers . Thank you!
Rob K.

Accidents happen where life happens. Protect your favorite Adorama products and purchase a protection plan to stay covered from accidental damage, mechanical or electrical failure, and more.
If we can’t fix it, we’ll replace it at no additional cost.
Protect your product from drops, spills, and more.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for purchase Internationally or in U.S. Territories.
Browse our FAQ
White
1/2.8" 8Megapixel progressive CMOS
3840 x 2160
128MB
512 MB
Progressive
Auto/Manual 1/3 s-1/100,000 s
0.007 Lux @F1.4
>56dB
98.4' (29.99m)
Auto/Manual
3
Pan: 0 Degree - 360 Degree
Tilt: 0 Degree - 90 Degree
Rotation: 0 Degree - 360 Degree
Fixed Focal
M12
2.8mm
F1.4
H: 108 Degree
V: 58 Degree
D: 127 Degree
Fixed
4.6' (1.40m)
2.8mm Lens:
Detect: 280.5' (85.49m)
Observe: 112.2' (34.19m)
Recognize: 56.1' (17.09m)
Identify: 28.2' (8.59m)
Tripwire, Intrusion (Supports the classification and accurate detection of vehicles and humans.)
H.265, H.264
Main Stream: 3840 2160 @ (1f20 fps by default), 3840 2160 @ (1f25/30 fps when AI function disabled)
Sub Stream: 704 576 @ (1f25 fps)/704 480 @ (1f30 fps)
Third Stream: 1920 1080 @ (1f25/30 fps)
3 Streams
8M (3840 x 2160); 6M (3072 x 2048); 5M (3072 x 1728/2592 x 1944); 4M (2688 x 1520); 3M (2048 x 1536/2304 x 1296); 1080p (1920 x 1080); 1.3M (1280 x 960); 720p (1280 x 720); D1(704 x 576/704 x 480); VGA (640 x 480); CIF (352 x 288/352 x 240)
CBR/VBR
H.264: 3 kbps-8192 kbps
H.265: 3 kbps-8192 kbps
Auto (ICR)/Color/B/W
Supported
Supported
120dB
Supported
Auto/natural/streetlamp/outdoor/manual/regional custom
Auto/Manual
3D DNR
Supported up to 4 Areas
Supported
0 Degree /90 Degree /180 Degree /270 Degree (Support 90 Degree /270 Degree with 1080p resolution and lower)
Supported
Up to 4 Areas
G.711a; G.711Mu; G726; AAC (Only - AS supports)
Input: 1 Channel (RCA port) (Only - AS supports)
Output: 1 Channel (RCA port) (Only - AS supports)
Input: 1 Channel in: 5mA 3V - 5V DC (Only - AS supports)
Output: 1 Channel out: 300mA 12V DC (Only - AS supports)
RJ-45 (10/100 Base-T)
Supported
IPv4; IPv6; HTTP; HTTPS; TCP; UDP; ARP; RTP; RTSP; SMTP; FTP; DHCP; DNS; DDNS; UPnP; NTP; PPPoE
ONVIF (Profile S/Profile G/Profile T); CGI; P2P; Milestone; Genetec
20 (Total bandwidth: 72 M)
FTP, NAS, MicroSD Card (Up to 256GB)
Amcrest Surveillance Pro, Amcrest View Pro (iOS/Android), Amcrest Cloud, Amcrest Blue Iris, most mainstream web browsers including Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, etc
12V DC/PoE (802.3af)
Basic power consumption: 2.7W (12V DC); 3.6W (PoE)
Max. power consumption (WDR + H.265 +IR LED intensity): 6W (12V DC); 7W (PoE)
-40 Degree F to +140 Degree F (-40 Degree C to +60 Degree C)
IP67; IK10
-40 Degree F to +140 Degree F (-40 Degree C to +60 Degree C)
Metal
3.2 x 4.3 x 4.3" (8.13 x 10.92 x 10.92cm)
12.80 oz (362.87g)
850011990988
Perfect PTZ camera
By Mario M.
Great image and awesome features
Compact, easy to setup and full of features
By Tom
I truly enjoyed have a compact camera that can also act as an NVR, meaning it can record the stream and video on the local memory card, has tons of features to zoom rotate and set events and email alerts and motion detection with night vision with infra red. the wide angle saves me money, so I don't have to install more cameras to cover my desired area. It took less than a minute to boot up from POE switch I have and the app detected it instantly and showed me the live stream, easy to setup.
Simple Power Over Ethernet Setup
Save your time with a simple setup process that can get you up and running on the Amcrest View mobile app in no time at all. You don't have to be tech savvy to get setup quickly and painlessly. Simply power it on, download the app, scan the QR code, and within just a few taps you're ready to go. Day to day operations are a breeze thanks to the simple interface which allows you to take advantage of the camera's powerful features.
Superior HD 4K (8 Megapixel)
Featuring the latest CMOS progressive scanning image sensor and chipset, the Amcrest ProHD camera soaks in the entire scene, dynamically painting all the vivid colors and rich imagery, pixel by pixel, onto your computer screen or smartphone in full 3840x2160 resolution. No need to strain your eyes, lean in close, or play the guessing game when you have this level of detail.
Cloud Video Storage
High definition recordings and snapshots are only as good as how quickly and easily they can be accessed. Amcrest Cloud was created to ensure that you don't miss anything, no matter where you are. Regardless of how far you are from home, you can login from a computer (PC or Mac) or through the Amcrest Cloud smartphone app to instantly pinpoint your footage through an intelligent timeline on an intuitive interface and play it back in seamless and brilliant 3MP quality. The Amcrest Cloud app also can be configured to send you on-the-go alerts. Live viewing, along with 4 hours of recorded storage is included free. Additional 7-day, 15-day, and 30-day storage plans are available starting at $6 per month.
MicroSD Card, FTP & NVR Storage
In addition to Amcrest Cloud, the Amcrest UltraHD camera can also record to an FTP server, onto your local computer, onto a MicroSD Card (up to 256GB, FAT32, Not Included), or to any Amcrest NVR (Not Included). You'll have full control over your recordings and can manage them however you'd like.
Smart Motion Alerts
The Amcrest View Pro app frees you from having to check in just to find out what's been happening lately. Instead, get immediate push notifications and alarm details sent to your smartphone while you're on the go. Launch straight into the app, choose an event from the Event List, and jump right to the relevant recording or snapshot. Life doesn't wait around, and neither should you.
Advanced Zone Detection
Create distinct motion detection zones to completely customize control over what you're monitoring. This is an effective way to ensure that you only record what you need when its important. Each zone includes its own sensitivity and threshold meters so you can fine-tune it exactly to your liking. Let the Amcrest camera hold its focus so you don't have to lose yours.
Intelligent Timeline Playback
Your stored recordings and pictures are precious, and having that data at hand is the whole point of using a security camera. Whether sharing with friends and family, or presenting evidence in a court case, it is important to be able to immediately identify, track down, playback, and export what you want, when you want it. The Amcrest camera's intuitive searchable timeline will make your life easier, save you time, and act as a sophisticated built-in video player.
Infrared Night Vision
Cutting-edge night vision technology allows you to get a crystal clear picture even when it's dark. This camera has 1 IR LED that transmits its infrared rays in a frequency imperceptible to the human eye. The IR lights cast brightly which provides an astounding 98.4 feet of night vision range. With this powerful feature, you can gain total awareness over the previously unseen and do so in a way that is undetectable.
Wide 108 Degree Viewing Angle
A carefully crafted 2.8mm fixed lens with a max aperture of F2.4 generates striking visuals owing to the 108 Degree viewing angle. With such a wide field of view you will have no problem keeping what you care about in your sights.
Secure SSL connections via HTTPS
The Amcrest UltraHD camera features secure SSL connections via HTTPS to comply with modern WiFi standards for encrypted connections. This way you can always be assured that, as you play your footage, you're also playing it safe.