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Review Summary
2025-07-27T20:00:00
Great service and information
Gennaro E.
2025-07-12T20:00:00
excellect camera
Mario C.
2025-07-05T20:00:00
Lisa made the technical process to get my cameras back up and running seamless.
Tim S.
2025-06-04T20:00:00
excellent help from lisa from the technical support
gary
2025-04-30T20:00:00
Ok, I don't know why anyone said this was simple, I thought there were too many moving parts. However, Jessica P. at tech support got us all set up, explained options for recording and now we are ready to go. Customer support was very helpful and was not on hold forever.
Chris P.
2025-04-25T20:00:00
Had to call for support to get everything set up correctly, as there are too many aspects to this. But called in for support, was on hold for about 10 minutes, so not too bad. Carolyn G got me all straightened out with downloads and setup, then explained how to customize things for our needs. So over all, everything is great so far.
Chris
2025-04-17T20:00:00
I appreciate the timely response and assistance from Carolyn G. she was professional, knowledgeable, and helped us resolve the issue we have with one of our camera.
CodePlay C.
2025-02-05T19:00:00
Was having issues setting up my software. Carolyn G from customer support was a huge help. She had me up and running in 5 minutes!
Doug
2024-12-18T19:00:00
Not being able to change the port to a lower 3 digit number was disappointing. However, the views are much clearer than some other cameras.
Joel A.
2024-12-11T19:00:00
Carolyn was very helpful and knowledgeable about the product and was very patient with me
Arnell S.
2024-12-02T19:00:00
great service & support from lisa. thank you
sam
2024-11-13T19:00:00
Thank you for the support, very quick response!
Gary V.
2024-11-10T19:00:00
Excellent and she knows her stuff! Thank you Lisa
Omar M.
2024-10-14T20:00:00
simple to set up... easy to use
george l.
2024-09-19T20:00:00
Great cameras. Very clear and the AI detection features work very well.
Justin M.
2024-09-03T20:00:00
I have installed many Amcrest cameras over the past 3 years. I always liked that they were built solid. Metal housings and they lock into place with tools. I recently bought a handful of these which I thought would be just an upgrade of the older IP8M-2599EW but was surprised to find out the mounts are now plastic and the camera now snaps in place on the mounting ring. I will admit it is easier to adjust the camera, but for me they need to be secure. In some install locations with lower ceilings, all someone needs is a small stool and they can reach the camera and adjust it any way they want with no tools, or worse yet, push the button on the mount and remove it. While the old style just used a torx to tighten, the average person passing by does not have one in their pocket. Yes I realize buying a dome style camera somewhat resolves the concern, I feel the turret style has better image quality than the dome.
Jeffrey M.
2024-07-17T20:00:00
Kimberly was able to troubleshoot our connectivity issue so we can view the cameras remotely. Thank you!
John
2024-07-10T20:00:00
Crystal clear picture day or night very impressed going to install these all over the outside of my house.
Jerry M.
2024-07-04T20:00:00
Jessica P was excellent updating my cameras and getting me back online. Amcrest customer support is the best. I would buy Amcrest products for the customer support alone.
Larry D.
2024-06-11T20:00:00
Philip was able to solve my problem quickly and took the time to explain other features as well as answer all my questions.
Will S.
2024-03-27T20:00:00
I set up 4 of these in my skoolie build and these cameras are crisp! I had a few questions so I reached out to customer support and Jessica P helped me out and got everything sorted in a matter of minutes!
Kevin G.
2024-03-27T20:00:00
Just left a review for this amazing product and for Jessica P's assistance and did not mean to not click 5 stars!
Kevin G.
2024-03-19T20:00:00
Ashley V. was my tech person who helped me with reconnecting my camera with my computer and phone after I had changed my modem. She was very helpful and patient going through the process.
Nancy G.
2024-03-17T20:00:00
The tech rep was knowledgeable and assisted with the install. Everything works great thank you
Howard
2024-03-02T19:00:00
Good stuff
Bryce B.
2024-02-27T19:00:00
Ashley been a great help... love the support thank you again
HAI L.
2024-01-28T19:00:00
Im.looking for a better camera that it's clearer at night
Helia G.
2024-01-18T19:00:00
Philip K
elmo
2024-01-13T19:00:00
Dominic was a great help through the remote support feature.
Juan
2024-01-11T19:00:00
Jessica P did a great job helping us reconfigure our replacement camera... thank you.
greg
Accidents happen where life happens. Protect your favorite Adorama products and purchase a protection plan to stay covered from accidental damage, mechanical or electrical failure, and more.
If we can’t fix it, we’ll replace it at no additional cost.
Protect your product from drops, spills, and more.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for purchase Internationally or in U.S. Territories.
Browse our FAQ
White
1/2.7" 8Megapixel progressive CMOS
3840 x 2160
128 MB
256 MB
Progressive
Auto/Manual 1/3 s-1/100,000 s
0.009 Lux@F2.0
120dB
98.43' (30m)
Auto/Manual
2
H.264, H.264B, H.265
Supported
Main stream: 3840 x 2160 (1 fps-15 fps), 2688 x 1520 (1 fps-25/30fps)
Sub stream: 704 x 576 (1 fps-25 fps), 704 x 480 (1 fps-30 fps)
2 Streams
3840 x 2160 (3840 x 2160); 3072 x 2048 (3072 x 2048); 3072 x 1728 (3072 x 1728); 2592 x 1944 (2592 x 1944); 2688 x 1520 (2688 x 1520); 3M (2048 x 1536); 2304 x 1296 (2304 x 1296); 1080p (1920 x 1080); 1.3M (1280 x 960); 720p (1280 x 720); D1 (704 x 576/704 x 480); VGA (640 x 480); CIF (352 x 288/352 x 240)
CBR/VBR
H.264: 32 Kbps-8192 Kbps, H.264B: 32 Kbps-8192 Kbps, H.265:1080-8192Kb/S
Auto (ICR)/Color/B/W
BLC, HLC, WDR (120dB)
Built-in Mic
G.711A; G.711Mu; G.726; AAC
RJ-45 (10/100 Base-T)
IPv4; IPv6; HTTP; HTTPS; TCP; UDP; RTSP; RTCP; RTMP; SMTP; FTP. SFTP; DHCP; DNS; DDNS; UPnP; NTP
ONVIF (Profile S/Profile G/Profile T); P2P;
20 Users
Amcrest Cloud, FTP, MicroSD (Up to 256GB), NAS
Amcrest Surveillance Pro, Amcrest View Pro (iOS/Android), Amcrest Cloud, Amcrest Blue Iris, most mainstream web browsers including Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, etc
Auto/natural/streetlamp/outdoor/manual/regional custom
Auto/Manual
3D DNR
OFF/ON (4 areas, rectangular)
Supported
Tripwire/Intrusion
Up to 4 Areas
Supported
16x
0 Degree /90 Degree /180 Degree /270 Degree
Supported
Up to 4 Areas
Fixed-focal
M12
2.8 mm
F2.0
Pan 105 Degree x Tilt 56 Degree x Diagonal 125 Degree
Fixed
3.3' (1m)
2.8mm Lens:
Detect: 245.1' (74.71m)
Observe: 98.1' (29.90m)
Recognize: 48.9' (14.90m)
Identify: 24.6' (7.49m)
12V DC/PoE (802.3af)
< 7.2W
-40 Degree F to +131 Degree F (-40 Degree C to +55 Degree C)
less than <= 95% RH
IP67
-40 Degree F to +140 Degree F (-40 Degree C to +60 Degree C)
Metal
4.3 x 4.3 x 3.9" (10.92 x 10.92 x 9.91cm)
17.60 oz (498.95g)
850011990735
Turned out to be some pretty good cameras.
By Travis S.
Found them online and bought because of the next day and the cameras we ordered were wrong. They did not come next day as promised, but we were refunded the shipping cost. Cameras were better than others and were less expensive.
5mp turret camera
By Matthew M.
The customer really likes these cameras as well as I.. great product amcrest keep up the good work
Become the guardian of your property with the Amcrest UltraHD 4K (8 Megapixel) Outdoor Security PoE Turret IP Camera, designed to deliver unparalleled clarity and detail. This advanced security camera captures every moment in stunning 3840x2160 resolution, ensuring that every vivid color and intricate detail is vividly displayed on your computer screen or smartphone. Equipped with the latest CMOS image sensor and chipset, this camera excels in low-light conditions, providing exceptional image quality even in challenging lighting.
The camera's super-wide 105-degree viewing angle, facilitated by a precision-engineered 2.8mm fixed lens with a maximum aperture of F2.4, allows you to monitor expansive areas effortlessly. Whether it's day or night, rain or shine, the robust IP67-rated weatherproof metal housing ensures durability and reliability. The built-in IR LEDs and 1/2.7" 8MP progressive CMOS image sensor deliver outstanding night vision capabilities, extending up to 98 feet, so you can rest assured that your property is protected around the clock.
For storage flexibility, the Amcrest UltraHD camera supports multiple options, including Amcrest Cloud, FTP server, local computer, MicroSD card (up to 256GB), and Amcrest NVR (not included). This versatility gives you complete control over your recordings, allowing you to manage them according to your preferences. The dual H.265/H.264 compression technology ensures efficient storage and compatibility with both modern and legacy platforms.
Stay informed and in control with smart motion alerts sent directly to your smartphone via the Amcrest View app. Seamlessly playback and record footage on your PC using the included Amcrest Surveillance Pro software for Windows and MAC, or opt for Blue Iris Professional. The camera is compatible with Amcrest Cloud remote video storage, Synology and QNAP NAS, FTP, and various web browsers, including Pale Moon, Sea Monkey, IE, Safari, Firefox 49.0, and Chrome with the Amcrest Web View Extension.
Enhance your security with the optional Amcrest Cloud remote video storage subscription service, which securely stores your videos off-site on AWS-hosted servers. This ensures that your footage remains safe and accessible even if your local storage is compromised. With secure SSL connections via HTTPS, the Amcrest UltraHD camera guarantees that your data is protected with modern encryption standards, providing peace of mind as you monitor your surroundings.
https://amcrest.com/return-policy
888-212-7538