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Review Summary
2025-09-01T20:00:00
Carolyn G very knowledgeable and she set my cameras up very quickly.
Rick

2025-07-31T20:00:00
I've had my Amcrest for several years, and it continues to work reliably, and I have found the tech support to be superlative. Jessica helped me get another iPhone online with the app, and she was patient and knowledgeable. She even called me back when we got cut off. Best tech support around!
Jeff C.

2024-02-20T19:00:00
The cameras I got work well. Set up was a bit troublesome as they required updates to firm ware, but once they are up and running, they are a breeze to use and good in light or dark. Jane K helped me get my latest camera up and running, added at a separate residence on a separate wifi network. She walked through everything and got things just how I needed them. Previous support for set up was also fantastic. Only reason for 4 stars instead of 5 is the time it takes to update everything. I suppose if I was more tech savvy, this wouldn't be an issue.
Darrell

2023-12-05T19:00:00
Great Help' You know what you are doing
slyvester

2023-11-21T19:00:00
Dominic S did a great job in helping me set up my camera. Thank you!
A C.

2023-11-14T19:00:00
Kimberly A helped guide me through setting up several cameras for remote viewing and recording. She was efficient and knowledgeable. Courteous and kind, I appreciate her help very much!
Steven C.

2023-10-21T20:00:00
Philip K , My IPM- 721S was not used for a period of time. I was not able to connect to Wi Fi. I was connected to Philip K. and he connected to my computer remotely and began to troubleshoot the problem. I had not installed the latest firmware and there were a number of other settings that he corrected. I can only think of one word to describe Phillip K. and that is The Wizard, because of his understanding of computers and there interaction with the Armrest products. In addition to his superb technical knowledge he has outstanding interpersonal skills. He is friendly and compassionate, I've spoken to many technical specialists over the years and I can say without a doubt he is the best. I'm now using WIFI again and enjoying this terrific camera, thanks to Phillip. If you're deciding which of the many companies to buy from think about the customer service reports. There will come a time when you need them, and Armrest should be the one you select. Thank you Armrest for hiring Phillip he is someone you should value as a technical mentor and leader. Thank you.
Peter P.

2023-09-27T20:00:00
Very helpful!!! Solved my issue... Thanks much!!!
lorenzo

2023-09-22T20:00:00
gary did a fantastic job very quickly of fixing my problem with accessing my playbacks. thanks for great help
ken

2023-08-23T20:00:00
Jessica P was very, very helpful Great cameras would by again.
John P.

2023-05-27T20:00:00
Lisa was very helpful and knowledgable. she helped me with my amcrest camera. I am very satisfied.
kasra z.

2023-05-18T20:00:00
Carol K was very patient and awesome. New how to Port Forward my device after having trouble with others not doing it.
Cam C.

2023-05-12T20:00:00
Carol k was proficient and polite...she did a great job of resetting my camera and my motion recording... thank you
rcastle

2023-04-20T20:00:00
Great camera no issues, Helen S was very patient and walked me through setting
kim

2023-02-25T19:00:00
Royce B. was very patience annd very knowledgeable. Highly recommend
Daniel

2023-02-22T19:00:00
Helen brought my camer aback to life and assured me that my wired connection is now safe. I am very thankful.
Julia

2023-01-30T19:00:00
Henry knows everything! He fixes all your camera needs!
juliaccs

2022-11-29T19:00:00
Carolyn G is super smart and helped me connect the cameras and was patient and kind and very knowledgeable
Alan

2017-11-16T19:00:00
After installation, this camera has met and exceeded all my (simple) expectations. Night vision is very very good. Software installation/network interfacing had a few false steps, but once completed has worked flawlessly. ViewPro app seems to work great so far. A-OK!
James F.

2017-09-27T20:00:00
Great IP cam for beginners! Simply follow the simple instructions and you are set.
Guest

2017-09-27T20:00:00
Great IP cam for beginners! Simply follow the simple instructions and you are set.
Melinda

2017-09-16T20:00:00
Very pleased with your product. Easy to set up. The customer care and "Live Chat" are extremely helpful as well. This is my second Amcrest camera and I feel your products are well worth the investment. -Steve from NY
Steve O.

2017-07-31T20:00:00
This camera is great, easy to setup and use in minutes. Provides great views. The only minor complaint is the power cable is not that secure.
Ronald W.

2017-02-04T19:00:00
This was a semi impulse buy, from a Groupon. I say "semi" because I was researching IP cameras at the time when this offer popped up. Compared to more popular brands, Amcrest offers most of the desired features - good resolution, sd card and cloud storage, pan, tilt and zoom (not found in many of the higher priced brands) and two-way audio ("I can see you, get out of my house!"). I don't know Amcrest's market share; in some camera reviews, this brand isn't even tested. To get up there with the big boys, I'd recommend streamlining the experience. You can configure the camera through a web browser, Amcrest Pro app, and to some degree, the cloud app. I would simplify this by having the Amcrest Pro app fully mirror the browser configuration, and double as your cloud viewer, eliminating the cloud app. The 3 different versions of Settings (browser, Pro and Cloud) are confounding. Since I've kept the cameras and recently ordered the next model up (IP841), clearly I take the bad with the good and overall prefer to save some money and still get what I need. I get my motion detection notifications immediately. The apps get poor reviews on Google Play, that's where there's room for improvement.
Joseph B.

2016-11-20T19:00:00
what's the pan and tilt angle? i couldn't find it in the spec and also on amazon.
calvin

2016-07-13T20:00:00
The audio from the unit seems better also, but it does not have near the range of my other units, probably looses signal if more than 50 feet from my router, that caused me some issues as the one I was replacing was about 75 feet
Randy Q.

2016-07-13T20:00:00
The audio from the unit seems better also, but it does not have near the range of my other units, probably looses signal if more than 50 feet from my router, that caused me some issues as the one I was replacing was about 75 feet
Guest

2016-06-29T20:00:00
I will be returning and desire full refund
Stephen L.

2016-06-08T20:00:00
I bought the Foscam camera from amazon but was unable to get tech support, Amcrest is the exact same camera only now I get to talk to someone from India that speaks broken English. I was pleased that I was able to at least talk to a human and they resolved my problem. Keep up the good customer relations and providing tech support and I will recommend your products to friends and family. I must say I was a little disappointed that you pulled the plug on Foscam and left me hanging.
Guest

2016-06-08T20:00:00
I bought the Foscam camera from amazon but was unable to get tech support, Amcrest is the exact same camera only now I get to talk to someone from India that speaks broken English. I was pleased that I was able to at least talk to a human and they resolved my problem. Keep up the good customer relations and providing tech support and I will recommend your products to friends and family. I must say I was a little disappointed that you pulled the plug on Foscam and left me hanging.
Gary c.

Accidents happen where life happens. Protect your favorite Adorama products and purchase a protection plan to stay covered from accidental damage, mechanical or electrical failure, and more.
If we can’t fix it, we’ll replace it at no additional cost.
Protect your product from drops, spills, and more.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for purchase Internationally or in U.S. Territories.
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1/4" 1 Megapixel progressive scan CMOS
720P (1280x720)
Progressive
Auto / Manual 1/3(4)-1/30000
0. 1 Lux/F2.4 (Color), 0 Lux/F2.4 (Iron)
More than 41dB
10m
Auto(ICR) / Color / B/W
BLC /HLC /DWDR
Auto/Manual
Auto/Manual
2D
Up to 4 areas
2.8mm
F2.4
Manual
85 deg.
Fixed lens
Board-in Type
H.264H/H.264B/H.264/ MJPEG
720P(1280x720)/VGA(640x480)
Main Stream: 720P(1 - 30fps)
Sub Stream: VGA (1 - 30fps)
H.264: 16K - 8192Kbps
G.711MU, G711A, AAC
1 in/ 1 out
RJ-45 (10/100Base-T)
Wi-Fi (802.11b/g)
IPv4/IPv6, HTTP, HTTPS, TCP/IP, UDP, UPnP, ICMP, IGMP, RTSP, RTP,SMTP, NTP, DHCP, DNS, PPPOE, DDNS, FTP, IP Filter, QoS
ONVIF, CGI
20 users
iPhone, iPad, Android, Windows Phone
Micro SD
Alarm in/ Alarm out
DC5V2A,
< 7.5W
-10 to 45 deg. C / 14 to 113 deg. F
Less than 95%RH
859888005733
great new company
By Guest
I bought the Foscam camera from amazon but was unable to get tech support, Amcrest is the exact same camera only now I get to talk to someone from India that speaks broken English. I was pleased that I was able to at least talk to a human and they resolved my problem. Keep up the good customer relations and providing tech support and I will recommend your products to friends and family. I must say I was a little disappointed that you pulled the plug on Foscam and left me hanging.
great new company
By Gary c.
I bought the Foscam camera from amazon but was unable to get tech support, Amcrest is the exact same camera only now I get to talk to someone from India that speaks broken English. I was pleased that I was able to at least talk to a human and they resolved my problem. Keep up the good customer relations and providing tech support and I will recommend your products to friends and family. I must say I was a little disappointed that you pulled the plug on Foscam and left me hanging.
The Amcrest HDSeries 720P Wi-Fi video camera helps you stay in touch with what you love anytime, anywhere. With its quick and easy mobile setup process, you will have secure access to your camera's video stream in no time. Stream live and playback recorded video of your home, your kids, your pets or your business on the go with the Amcrest View app. Amcrest Cloud offers optional cloud recording with free live viewing and 4 hours of free video storage accessible from any device including Apple Mac, Windows PC, iPhone, iPad or Android devices.
Amcrest cameras also record to an internal MicroSD card (not included ) as well as to any Amcrest Network Video Recorder (NVR) (not included ). Each Amcrest camera features two-way talk, night vision, remote pan/tilt, enhanced digital zoom, a 85 deg. viewing angle, smart motion alerts, advanced recording options, secure SSL/HTTPS connection and AES encryption. With the Amcrest camera, you'll never be out of the loop again.
Stunning Full HD 720PVideo at 30fps. Record and Playback via local microSD Card, Amcrest or ONVIF NVR, FTP Upload and Blue Iris. Amcrest Cloud Video Recording Service Available
Quick Wi-Fi Setup via iPhone or Android Smartphone using the Amcrest View App (Included ). Seamlessly Stream Video and Two Way Audio Directly to Your Smartphone, Tablet, Apple Mac or Windows PC
Remarkable Field of View with Super Wide 85 degree Viewing Angle, Remote Pan/Tilt, Intelligent Digital Zoom and IR LED Night Vision Up to 32 feet. Stay in Touch with Two Way Talk, Intelligent Motion Alerts, Email Alerts/Snapshots as well as Mobile and Web Apps (Safari, Firefox, IE Supported - Chrome Supported on Amcrest Cloud).
Features Sony image sensor and Ambarella processor. All cameras CE and FCC certified with UL compliant, 10-foot power supplies . Full 1-Year U.S Warranty and Lifetime Support Provided Directly from Amcrest.
Simple Wi-Fi Setup
Save your time with a simple setup process that can get you up and running on the Amcrest View mobile app in no time at all. You don't have to be tech savvy to get setup quickly and painlessly. Simply power it on, download the app, scan the QR code and within just a few taps you're ready to go. Day to day operations are a breeze thanks to the simple interface which allows you to take advantage of the camera's powerful features. The Amcrest camera has been meticulously designed to make plug and play setup a reality not just in theory, but in practice.
Full HD 720p at 30FPS
Featuring the latest Sony IMX322 progressive scanning image sensor and the Ambarella S2Lm chipset, the Amcrest HDSeries camera soaks in the entire scene, dynamically painting all the vivid colors and rich imagery, pixel by pixel, onto your computer screen or smartphone in full 1280x720 resolution at 30 frames per second (FPS). No need to strain your eyes, lean in close or play the guessing game when you have this level of detail.
Cloud Video Storage
High definition recordings and snapshots are only as good as how quickly and easily they can be accessed. Amcrest Cloud was created to ensure that you don't miss anything, no matter where you are. Regardless of how far you are from home, you can login from a computer (PC or Mac) or through the Amcrest Cloud smartphone app to instantly pinpoint your footage through an intelligent timeline on an intuitive interface and play it back in seamless and brilliant 720p quality. The Amcrest Cloud app also can be configured to send you on-the-go alerts. Live viewing, along with 4 hours of recorded storage is included free. Additional 7-day, 15-day and 30-day storage plans are available starting at $6 per month.
MicroSD, FTP, NAS & NVR Storage
In addition to Amcrest Cloud, the Amcrest ProHD camera can also record locally to a MicroSD card (not included ), an FTP server, a NAS, onto your local computer or to any Amcrest NVR (not included ). You'll have full control over your recordings and can manage them however you'd like.
Two-Way Talk
When it's not enough to just see what's going on, the Amcrest ProHD camera allows you to be there with built-in two-way audio. The camera contains an embedded speaker and mic and utilizes a state-of-the-art noise cancelling algorithm. Whether on your computer or smartphone, everything you say or hear will come through clearly and instantly so that you can be part of every story, every time.
Smart Motion Alerts
The Amcrest View Pro app frees you from having to check in just to find out what's been happening lately. Instead, get immediate push notifications and alarm details sent to your smartphone while you're on the go. Launch straight into the app, choose an event from the Event List and jump right to the relevant recording or snapshot. Life doesn't wait around and neither should you.
Advanced Zone Detection
Create distinct motion detection zones to completely customize control over what you're monitoring. This is an effective way to ensure that you only record what you need when its important. Each zone includes its own sensitivity and threshold meters so you can fine-tune it exactly to your liking. Let the Amcrest camera hold its focus so you don't have to lose yours.
Intelligent Timeline Playback
Your stored recordings and pictures are precious and having that data at hand is the whole point of using a security camera. Whether sharing with friends and family or presenting evidence in a court case, it is important to be able to immediately identify, track down, playback and export what you want, when you want it. The Amcrest camera's intuitive searchable timeline will make your life easier, save you time and act as a sophisticated built-in video player.
Infrared Night Vision
Cutting-edge night vision technology allows you to get a crystal clear picture even when it's dark. This camera has 12 IR LEDs which transmit their infrared rays in a frequency imperceptible to the human eye. The IR lights cast brightly which provides an astounding 32 feet of night vision range. With this powerful feature, you can gain total awareness over the previously unseen and do so in a way that is undetectable.
Pan & Tilt with Enhanced Zoom
Get a visual of the entire scene with fluid 360 deg. pan/tilt visibility and a digital zoom function that constantly enhances and sharpens when you zoom in. With the ability to easily pan and tilt from wherever you are, on a computer or smartphone, you'll always be a few seconds away from a change of scenery.
Super-Wide 85 deg. Viewing Angle
A carefully crafted 2.8mm fixed lens with a max aperture of F2.4 generates striking visuals owing to the 85 deg. viewing angle. With a field of view larger than what is built into most fixed bullet cameras, you will have no problem keeping what you care about in your sights.
Secure SSL & AES Encryption
The Amcrest ProHD camera features secure SSL connections via HTTPS as well as uses AES encryption for wireless devices to comply with modern Wi-Fi standards for encrypted connections. This way you can always be assured that, as you play your footage, you're also playing it safe.
Input/Output Ports
In addition to the power and Ethernet connections on the back panel, the Amcrest ProHD has 3.5mm audio input and output jacks, a MicroSD card slot, a network activity LED indicator and an alarm I/O port used for integration with home alarms.