American Power Conversion (APC) #55 Replacement Battery Cartridge

2024-03-27T20:00:00

Easy purchase and easy recycling would recommend using APC directly.

RWerner

Originally posted at

2023-12-11T19:00:00

I recently placed an order with APC, and my experience has been profoundly unsatisfactory. It's been 16 days since I made the order, and the product still hasn't arrived. This delay is especially concerning given the critical nature of their products, which are supposed to ensure operational continuity. Attempting to resolve this issue, I've sent multiple emails to their customer service, none of which received any response. This lack of communication is unacceptable and reflects poorly on their commitment to customer support. Furthermore, when I resorted to calling them, it took three attempts before I could get any assistance. During the call, I was informed that processing a bank transfer takes them more than 10 days, which is bewildering considering the payment was instantaneous. Overall, my experience with APC has been extremely disappointing. The significant delay in delivery and the ineffective customer service have caused unnecessary inconvenience and frustration. For a company that prides itself on ensuring operational continuity, this level of service is not just subpar; it's unacceptable.

Riccardo

Originally posted at

2023-08-21T20:00:00

Replaced batteries for our SUA2200 with very good results. Previously had tried a compatible brand, cost about 1/2 the price of the APC but had less than about 1/4 of the runtime. Recalibrating the UPS did take quite a long time but I had excellent [e-mail] support from the APC Tech staff throughout. Several real-world test results did correctly reflect the [updated] values shown on Power Chute status. Out of curiosity, repeated the same real-world test with the compatible battery and sure enough, the battery depleted significantly earlier [i.e. runtime was about 20 - 25% of the APC-Schneider original]. Noteworthy: Pre-sales questions were addressed in a timely fashion, although one tech had "bypassed" a key point - a second covered the needed answer promptly.

RunTimeKey

Originally posted at

2023-06-18T20:00:00

I bought quantity two of these since another review mentioned that the photo of the batteries is inaccurate. That review is misleading. The photo of those two units is *exactly* what you get when ordering a quantity of *one* of this RBC55, and it is a complete battery replacement for your compatible UPS. Don't make the same mistake I did, just get quantity of one!

skyy

Originally posted at

2020-10-12T20:00:00

Seemless setup great product. Works great. Id do again.

Kwee

Originally posted at

2020-07-22T20:00:00

Recently purchased these for a customer with an SMT2200 they've had for a while now. The cost for the replacement batteries may seem like a lot but when you consider the cost to replace the whole unit and the reduced waste from simply replacing the batteries, it's really a no-brainer.

Hello123

Originally posted at

2020-04-21T20:00:00

after many years it still works.........we often lose power

HuntCC

Originally posted at

2019-12-17T19:00:00

I have always had great service form these guys. This time was no different. Dependable and consistent. Problem solved.

Bruce B.

Originally posted at

2019-11-05T19:00:00

No comment on the battery yet as it's at the beginning on its shelf life. Documentation on replacement for each model of UPC was well organized. It would have been better if on the product page or the UPC replacement battery selector page, there were procedures in BOLD printing to help me check to see if I have a dead battery before buying. Two people were searching the site and failed to spot it. Only after I have received the battery, do the paper instructions tell me to perform such checks. (Thankfully, it was a dying battery.) Procedure to check was on the website but to a person who has never dealt with a commercial UPS, that would not have been obvious.

bbreedlove

Originally posted at

2019-10-22T20:00:00

We only buy the APC Batteries now. The other brands weren't dependable.

Jackie45

Originally posted at

2019-10-09T20:00:00

The photo shows quantity 2 RBC55 modules (4 battery cells). The RBC55 is a single cube containing 2 battery cells.

GeoP

Originally posted at

2017-05-07T20:00:00

Buying the new batteries is much cheaper than buying a new unit if this is the issue. Easy to install.

AE

Originally posted at

2017-05-07T20:00:00

Buying the new batteries is much cheaper than buying a new unit if this is the issue. Easy to install.

0

Originally posted at

2015-12-06T19:00:00

The batteries were very easy to install. If they give me another 8 years of life out of my SUA3000 I will be amazed. I was prepared to spend thousands on a new UPS when I found out I could spend hundreds and just replace the batteries. Thank you APC!

Greg H.

Originally posted at

2015-12-06T19:00:00

The batteries were very easy to install. If they give me another 8 years of life out of my SUA3000 I will be amazed. I was prepared to spend thousands on a new UPS when I found out I could spend hundreds and just replace the batteries. Thank you APC!

0

Originally posted at

2015-08-27T20:00:00

I ordered the battery to replace those in my backup unit and everything is retuning good now.

JeffOTS

Originally posted at

2015-08-27T20:00:00

I ordered the battery to replace those in my backup unit and everything is retuning good now.

0

Originally posted at

2014-05-11T20:00:00

Received replacement battery quickly, easy to install. Works fine. No problem.

socaljohn

Originally posted at

2014-05-11T20:00:00

Received replacement battery quickly, easy to install. Works fine. No problem.

0

Originally posted at

2012-06-04T20:00:00

The battery replacement was defected, but my IT person called and emailed ADP and was told that another replacement would be delivered and no charge. Well...to my surprised the replacement for the replacement arrived 1 day later. We were told that it would be 3-5 working days....All was good with the new replacement.

0

Originally posted at

2012-06-03T20:00:00

The battery replacement was defected, but my IT person called and emailed ADP and was told that another replacement would be delivered and no charge. Well...to my surprised the replacement for the replacement arrived 1 day later. We were told that it would be 3-5 working days....All was good with the new replacement.

ralphie

Originally posted at

2012-02-11T19:00:00

The replacement batteries were shipped on time and arrived sooner than expected. They are easy to install and extend the life of my UPS.

Steve

Originally posted at

2012-02-11T19:00:00

The replacement batteries were shipped on time and arrived sooner than expected. They are easy to install and extend the life of my UPS.

0

Originally posted at