Bose 2x Home Speaker 500, Triple Black

2024-11-18T19:00:00

The speaker could not be set up from the instruction or the Bose App. After calling technical services it was determined there was a problem with the speaker

Reject

Originally posted at

2024-11-12T19:00:00

Great sound from a compact device! Also works with Google Home devices

johnpringles

Originally posted at

2024-10-30T20:00:00

I bought this same model last year and after using it a couple times, the sound was awful. Bose was great about sending me a new one. However the 2nd one had exactly the same issue after just using it 1 time. I have multiple Bose products and have never had this issue. So sorry this didn't work out for me.

Lemons

Originally posted at

2024-10-20T20:00:00

I am extremely disappointed with the Bose Smart Speaker 500. After using it at high volume for an extended period, the membranes of both speakers tore, rendering the speaker unusable. Since it's beyond the 1-year warranty, there's no option for repair or replacement. It's frustrating that a speaker designed for music enthusiasts cannot handle high-volume usage without the membranes tearing. This reflects poor design choices, as a premium speaker should be able to withstand extended high-volume play. I expected much more durability from a product like this, and I'm very dissatisfied with this purchase. It's frustrating that a speaker designed for music enthusiasts cannot handle high volumes for extended periods without breaking. This issue makes me question the durability and thoughtfulness of the product's design. A premium speaker should be able to withstand high-volume usage, and this failure is simply unacceptable. I expected much more from Bose, and I'm left feeling that this purchase was a waste of money.

Moe

Originally posted at

2024-08-07T20:00:00

Bought a second bose 500 to pair with our first one. They do not like to connect for long, dropping out and being a really frustrating experience. The app doesnt help either, being unreliable. Come on bose, alot of money spent and doesnt work properly??!! SORT IT OUT.

Mazandpaul

Originally posted at

2024-07-31T20:00:00

I expected that this product, being Bose would have reasonable bass but did not expect that the bass would start rattling/cracking at modest volumes. Very disappointed!

Varman

Originally posted at

2024-07-22T20:00:00

Just what expected from bose amazing looks and sound quality.

Elms999

Originally posted at

2024-07-22T20:00:00

Just what expected from bose amazing looks and sound quality.

Elms

Originally posted at

2024-07-18T20:00:00

great sound, nice design its perfect for any space

lmemo

Originally posted at

2024-07-18T20:00:00

Rolling with the Bose mini II Soundlink for years, I decided to make an upgrade. Oh what an UPGRADE. This monster speaker has bass to impress. I am now hearing harmonics of sound that I have been without using the mini sound link.

HWJR64

Originally posted at

2024-07-10T20:00:00

We bought a Bose Soundbar 600 as our old B&M one was well useless, the 600 was great but the sound was all in front of you so we added the bass Module 500 box which gave us sound from different areas of the room, but it still lacked "something" so we added the small Surround Speakers and they you go that was the "something" you now hear sound all around you. Impressed with the sound that much we bought a Smart speaker 500 for the kitchen easily grouped for sound now in the kitchen and lounge you can also set which is the "master" to control the group, realising quickly although the smart 500 gives out brilliant sound again it was from one direction so we added a 2nd Smart 500 and what a sound in the kitchen now so both my wife and I can listen in both rooms, the smart speaker system is brilliant as it groups anywhere it can pick up your wifi, bring them into your living room with the rest of the kit and you have a superb immersive sound all around you, these two Smart 500 speakers are brilliant for that, plus you can ungroup and use either one of them or group just those two 500 Smarts, it is brilliant, well done Bose VERY impressed in deed the louder it goes the better it sounds.

Robins

Originally posted at

2024-07-04T20:00:00

The speaker sound is absolutely great but there are quite a few problems with this speaker I wasn't expecting from a company as high end as bose, especially for the price point. At this moment I find it to only be a speaker. Alexa took 2 days to set up because it wouldn't play music through Alexa but she would respond. She wouldn't pause or play but the next day suddenly everything worked. Now Alexa isn't working. When Alexa was working the volume was inconsistent with the music. For example if we asked alexa to play a song it would be really quiet, much quieter than Alexas voice, so we would turn up the volume. If you spoke to her whole music was playing her voice was insanely loud, even if the music wasn't loud. Not a massive deal except the volume of each so changed drastically. She would play one song really quiet and one song blasting. When we decided to test it out just connecting it as a normal speaker and playing our music not through Alexa it played all songs at proper volume. For the price point I think bose needs to fox the Alexa feature. I'm at a point debating on whether or not it's worth to keep the speaker or if I should swap for something else. Makes me really sad.

Sldoh601

Originally posted at

2024-07-01T20:00:00

As the title suggests. Happy with the hardware but the app is so lacking in features it is making me reconsider the whole purchase. The speakers keep ungrouping. Every day, overnight and often throughout the day. I've unplugged, reset and started the whole process again but they constantly ungroup. Infuriating. The App is lacking a decent useable widget, and alarm setting, cross fading, and other features that would make such an expensive purchase worthwhile. I purchased these Bose speakers due to the arrogance of Sonos and their latest app update which effectively made my three Sonos smart speakers redundant, only to discover that Bose don't actually have decent software for their speakers either. Should I have purchased 3 Amazon Studio speakers just to get some stability and synchronicity?

Bezzersam

Originally posted at

2024-06-27T20:00:00

Great sound quality. Easy connection to Bluetooth turntable and Soundlink with Pandora and Apple Music. Have not tried voice control yet since I am not a real fan of this option, but the Bose 500 allows me to take great sound to other parts of my home.

MJK

Originally posted at

2024-06-24T20:00:00

Excellent new kitchen speaker, can linknit to phone and tv (if needed) only slight issue and it all depends on where you put it but power cable is long but could Be about another 15cm longer for my positioning/ plug aocket location but just about reaches

Ade2024

Originally posted at

2024-06-23T20:00:00

I bought it recently and I am delighted with the look/feel & the sound quality.

Kevinp

Originally posted at

2024-06-21T20:00:00

This is beautiful I bought it for my husband and he loves it ??we are a Bose family.

Manzanita

Originally posted at

2024-06-02T20:00:00

This is really amazing and it gives you true surroundsound very crisp and responsive

Henry

Originally posted at

2024-05-22T20:00:00

Bought this to replace an old Denon which suddenly stopped receiving AM radio signals. (My wife is an avid Smooth radio listener) I thought the Bose speaker would be a good replacement having the the availability of 6 preset buttons for my wife, and the wireless and blue tooth options for me. I did some research before purchasing ie. read the Bose online manual. Setup was quick and fairly simple for us octogenarians, but it quickly became apparent the preset buttons could not be set up for radio without premium subscriptions to Spotify or Apple play. So paying £11 for a subscription for the convenience of using the system to listen to the radio was a non starter. The user manual did not make this clear. Disappointing because the system looks good and sounds is excellent. System was returned to Bose.

Michol47

Originally posted at

2024-05-10T20:00:00

It's amazing and expectacular stuff we really love that's why we're 1 Loyalty, trustee and most of All the quality electronic ur are tremendous systematic tnx too much

CHRIZ

Originally posted at

2024-05-04T20:00:00

We love Bose, having the lifestyle 48 and the wave radio, the 500 smart speaker gives out a great sound. We have two issues -1) the buttons on top could do with being illuminated as it's hard to see these when it's a bit darker, 2) when the unit is off it has a handy clock but when the unit is in play mode the clock is missing. We struggled a bit with the network set up and the unit isn't compatible with our wave radio but on the whole very pleased.

Bren

Originally posted at

2024-05-04T20:00:00

Bose 500 speaker. Second one I've bought. How do they get such a rich sound from a small unit? Fantastic sound quality with a great base beat.

Tonyd51

Originally posted at

2024-04-29T20:00:00

We purchased this last week. Plenty to explore on it yet, but very happy with the sound quality and the ease of using the product. Bose always a great product.

Steve

Originally posted at

2024-04-28T20:00:00

Sounds great! Kinda hard to operate for an old man, but I'm figuring it out. I have a sound wave system that only has the radio that works. I would like to have it repaired. Any chance?

Eddie

Originally posted at

2024-04-27T20:00:00

I only ever buy Bose products for listening to music and tv and this is by far the best speaker I have bought, I am very pleased with my other speakers but this just takes it up another level. Amazing sound from it, very pleased with it.

Steve

Originally posted at

2024-04-20T20:00:00

The best product I loved is the best one ever had and

Tha b.

Originally posted at

2024-04-02T20:00:00

Loved the speaker but was not compatible with my Soundwave unit so returned the speaker to Bose

Sally

Originally posted at

2024-04-01T20:00:00

Just set it up, and a bit tricky. No particular guidance for problems encountered, but did the tried and tested solution, by powering off & powering back on, and it worked

Paul

Originally posted at

2024-03-26T20:00:00

The bluetooth set-up was more problematic than IU expected so it took a couple of days to discover a source of interrference that prevented smooth pairing and connection. Once that hurdle was hurdled, I am REALLY loving the rich sound that is comparable to anything I have heard. I still think the app is underdeveloped. There is no instruction for setting presets "channels"? I don';t know and no info is included - how does that get missed on the way to market?Whoa, time to pump some brakes somewhere.

Nash

Originally posted at

2024-03-12T20:00:00

I absolutely love the reproduction and the ability to play all my music and radio stations through my phone. HOWEVER......if you are purchasing a pair of Bose 500 smart speakers to be played as a pair, please listen to my advice. First make sure that your Wi Fi is at the strongest level available. I had to upgrade mine to pair the two speakers. Second, when you are ready to set up just call (800)-444-2673 and let the Bose Smart speaker specialists guide you. The self help videos on You Tube were not enough. But once pared, they are phenomenal!

ralphthird

Originally posted at