
Review Summary
2024-05-13T20:00:00
I usually love brother products, however this is disappointing. It is reliable and works well except it lacks features you would assume it would have. With the Automatic Document Feeder (ADF) you would think that since it has the ability to print two sided, it would also be able to copy and scan two sided. WRONG. This is the first ever printer/scanner that I have used that had an ADF that was not able to also scan and copy two sided. It is very disappointing. Scanning from the glass is fine for a page or two, but not when you have 10 pages to do.
Falstar
2023-09-15T20:00:00
I recently purchased the Brother DCP-L5500DN Printer for my Community Band, and I am thoroughly impressed with its outstanding performance and reliability. This printer has exceeded my expectations in every way possible. First and foremost, the print quality is exceptional. When printing music for the band the DCP-L5500DN consistently delivers sharp, clear, and professional-looking results. It's a true workhorse that consistently produces high-quality prints, meeting even the most demanding printing tasks with ease. One of the standout features of this printer is its blazing-fast printing speed. The DCP-L5500DN can handle large print jobs with remarkable efficiency, saving me valuable time on every task. The ability to print directly from the thumb drive is a must have for our electronic music library. Easy and fast Setting up the Brother DCP-L5500DN was a breeze. The user-friendly interface and intuitive menu navigation made installation a quick and hassle-free process. I was up and running in no time, thanks to the clear and concise instructions provided in the manual. Furthermore, the robust build quality of the DCP-L5500DN instills confidence in its durability. It feels like a sturdy, well-engineered machine that's built to last. The large paper capacity is another notable feature, as it minimizes the need for constant refilling, especially during heavy workloads. In terms of maintenance, the DCP-L5500DN impresses again. The toner replacement process is straightforward, and the high-yield toner cartridges are a cost-effective choice for those of us who print frequently. . Overall, the Brother DCP-L5500DN Printer is a top-notch machine that has greatly enhanced my printing experience. Its combination of superb print quality, lightning-fast speed, and exceptional reliability make it a standout choice for both home offices and small businesses. I wholeheartedly recommend the DCP-L5500DN to anyone in need of a high-performance printer that consistently delivers outstanding results.
Community B.
2022-09-12T20:00:00
It is a great printer and scanner with wireless capabilities so it's very convenient!
Shifra
2020-09-29T20:00:00
This product works awesome. I will never go back to the ink printer ever again. This investment is one of the best of our times. Prints very fast, is silent and has good and several options for printing. It's being a great tool for school at home. The only thing is that I thought this model was wireless. But it works great! Satisfied with the product.
MaeLyn
2020-07-16T20:00:00
Not only is the product subpar and cheaply made, but the customer service was unacceptable and you have to pay the full price to ship an expensive item back to the provider. I'll never purchase through Brother again.
Adrianne
2020-06-04T20:00:00
Great machine. All functions operate smoothly and quickly.
Small O.
2020-04-19T20:00:00
Hard to get technical support on the Wifi issue. Hopefully there is a good solution or replacement product.
Mike7
2020-04-03T20:00:00
Dependability is important to me when I work out of my home office. I love the scanner...it easily scans a 35 package report. It doesn't eat up printer cartridges....and never breaks down!
ParkerRealtor
2019-04-21T20:00:00
Very efficient, user friendly and makes everyday task simple.
Chonna
2019-04-11T20:00:00
Besides the recent manufacturer toner, this printer/scanner has been great for the two years I’ve had it!
TMI24778
2018-11-19T19:00:00
I like how quickly it scans pages of multiple sizes.
Income P.
2018-10-22T20:00:00
I have been pleased with the scanning (I do a lot of it. The only thing it does not seem to do or I haven't figured out is duplex scanning (side 1 and 2). There is a function for ID scanning where you can put inside 1 of an ID then flip over and it prints to one page. Printing quality is fast and clean, although I wish it could hold a full ream of paper in the tray. I do not use for faxing so I cannot comment there. Last I thought this product was able to wifi/Bluetooth - IT DOES NOT. Be careful I learned the hard way that Brother machines that start with an M (not a D) are wifi/Bluetooth capable.
Nellalirpa
2018-02-07T19:00:00
We have purchased numerous brother printers in the past. We never had any problem with them. We did had a problem with the DCP L5500DN, after 11 months of use, we called customer service and after their verification that the crease was caused by the machine, they sent us a new printer with no cost to us. Thanks Brother.
Judd
2018-01-30T19:00:00
So far this machine has performed well. The feeder on top and the speed are a great convenience. I just wish it would take the very high yield TN880 toner instead of the TN850 toner.
Ambassador
2017-10-15T20:00:00
Got the 5500 to replace an old printer in shipping dept. I was a little concerned as shipping areas can be dusty but the machine is running very well as a scanner, copier and printer. The unit has been in place for over a year with very little problems. We are confident enough now in the Brother product that we will be ordering another 5500 to install in our receiving area.
Blaze2000
2017-06-18T20:00:00
We've come to really like the Bother product line the past year or so, and are slowly replacing devices as they are retired with Brother products. This unit takes same toner as some of or other units, making it easy to stock spares. Had a page crinkling issue on this unit after around 1000 pages, and after flashing firmware - Brother support worked with me and sent me a replacement unit under warranty with minimal hassle. Put old unit in box, slapped on included ARS label, done! We will continue to purchase Brother products in the future (in fact, just purchased a color laser for one of our other sites, replacing an old other-brand inkjet.
MfgUser
B/W Laser Technology
Less than 7.2 seconds
Toner Cartridge & Drum Unit
42ppm Black
Up to 1200 x 1200dpi (maximum dpi)
Windows, Mac OS, Linux
PCL6, BR-Script3, IBM , Epson FX, PDF Version 1.7, XPS Version 1.0
B/W Copying
Flatbed
42cpm Black
Up to 1200 x 600dpi
No PC Required
25% - 400%
Yes
No
2 in 1 / 4 in 1
No
Letter-size
Yes
Simplex: Up to 24ipm (black)/20ipm (color)
B/W & Color Scanning
TWAIN, WIA, ICA, ISIS, SANE
No
19200 x 19200dpi
1200 x 1200dpi
Brother iPrint & Scan free app download for wireless printing from and scanning to your mobile device
E-mail, Image, OCR, File, FTP, USB, Network Folder (CIFS - Windows only), E-mail Server, SharePoint, SSH Server (SFTP), Cloud (Web Connect)
JPEG, PDF Single-page/Multi-page (Secure PDF, Searchable PDF, PDF/A), TIFF Single-page/Multi-page, TXT, BMP, DOCX, XML, PPTX, XPS, PNG
Windows/Mac OS
Continuous Scan, ADF Auto Deskew, Blank Page Skip, ID Scan, Scan Profiles (up to 25)
Includes Nuance Paper Port SE with OCR for Windows and Presto! Page Manager for Mac
Includes Nuance Paper Port SE with OCR for Windows and Presto! Page Manager for Mac
250-Sheet Input Capacity
Yes (up to 50 sheets)
40-Page ADF (Max.)
150 sheets
LT-5500 (2x 250 sheets) or LT-6500 (2x 520 sheets)
Yes
Paper Tray: Letter, Legal, Executive, A4, A5, A6
Multi-Purpose Tray: Letter, Legal, Executive, A4, A5, A6, Envelopes, Custom Sizes (3.0-8.5" (w), 5.0-14" (l))
Paper Tray (max/min): 16-32lbs / 7.26-14.52kg (bond)
Multi-purpose Tray (max/min): 16-53lbs / 7.26-24.04kg (bond)
ADF (max/min): 17-24lbs / 7.71-10.89kg
Minimum: 4.1 / 5.8"
Maximum: 8.5 / 14"
Plain Paper: Xerox 4200DP 20 lb., Hammer mill Laser Paper 24 lb., Labels: Avery Laser Label #5160
Plain, Bond, Envelopes (up to 10), Labels, Recycled Paper, Colored Paper, Letterhead
Ethernet, Hi-Speed USB 2.0
Yes, front
Printing, Scanning
AirPrint, Google Cloud Print 2.0, Brother iPrint & Scan, Mopria and Cortado Workplace
GOOGLE DRIVE/GOOGLE DRIVE for Business, EVERNOTE/EVERNOTE Business, ONEDRIVE/ONEDRIVE for Business, ONENOTE, DROPBOX/DROPBOX for Business, Google Apps for Business, BOX/BOX for Business, FACEBOOK, FLICKR
Office Print, Outline & Copy, Outline & Scan, Easy Scan to E-mail, Note Scan, Office Doc Creator, CreativeCenter
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan)
3.7" Color Touchscreen display
256MB
Yes
50,000 printed pages
Up to 3,500 pages
Active Directory, Secure Function Lock, Lock Slot, Secure Print
Wired: SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP), SNMP v3 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos, IPSec
Yes
AC 120V 50/60Hz
0.03W / 1.6W / 8.4W / 36W / 630W (Power Off/Deep Sleep/Sleep/Ready/Printing)
32 to 104 deg. F (0 to 40 deg. C)
20-80% (without condensation)
35dB / 54dB
2.056kWh / Week
17.1 x 16.8 x 19.1" (434.34 x 426.72 x 485.14mm)
36lbs (16.33kg)
012502641889
Exceptional Performance and Reliability
By Community B.
I recently purchased the Brother DCP-L5500DN Printer for my Community Band, and I am thoroughly impressed with its outstanding performance and reliability. This printer has exceeded my expectations in every way possible. First and foremost, the print quality is exceptional. When printing music for the band the DCP-L5500DN consistently delivers sharp, clear, and professional-looking results. It's a true workhorse that consistently produces high-quality prints, meeting even the most demanding ...
View full Review
Awesome scanner
By Shifra
It is a great printer and scanner with wireless capabilities so it's very convenient!
The Brother DCP-L5500DN monochrome laser multi-function copier is a great solution for offices and small workgroups. It offers cost-efficient output with its high-yield replacement toner cartridge, fast print and copy speeds up to 42ppm and easy sharing via an Ethernet interface. Advanced security features provide network user authentication to help protect against unauthorized access. Plus, enjoy flexible paper handling with a 250-sheet capacity paper tray, a 50-sheet capacity multi-purpose tray and optional trays to increase total capacity to 1,340 sheets.
Quickly scan multi-page documents to a variety of destinations with the 40-page capacity auto document feeder. Plus, a customizable color Touchscreen display provides direct printing from and scanning to popular business cloud services.
Fast, high-quality printing and copying
With a print speed of up to 42 pages per minute, this multi-function copier is ideal for busy offices.
Cost-efficient output
Help lower your operating costs via a high-yield 8,000-page replacement toner cartridge.
Flexible network connectivity
Built-in Ethernet interface allows you to share the DCP-L5500DN with multiple users on your network.
Flexible paper handling
Easily handle your large print jobs via an adjustable 250-sheet capacity paper tray and 50-sheet capacity multi-purpose tray. Additional optional paper trays are available in 250-sheet or 520-sheet capacities enabling users to configure the multi-function copier with multiple trays in a way that best meets their application requirements - up to 1,340-sheet total capacity.
Automatic duplex (two-sided) printing
Help save paper and create two-sided documents with automatic duplex printing. Also, create two-sided output from one-sided originals when copying.
40-page capacity auto document feeder
Use for unattended copying or scanning of multi-page documents (up to legal size).
Advanced scanning capabilities
Supports multiple scan-to destinations such as E-mail, SSH Server (SFTP), USB, SharePoint, Cloud Services and Network Folder (CIFS) to easily adapt to your customized workflow.
Convenient mobile device printing and scanning
Print from your mobile device via: AirPrint, Google Cloud Print 2.0, Mopria, Brother iPrint&Scan and Cortado Workplace. Plus, wirelessly scan to your mobile device with the Brother iPrint&Scan app.
Walk-up printing and scanning
A USB Host is located on the front of the machine for printing files from or scanning files to your USB flash memory drive.
Advanced security features
Active Directory support for network user authentication to help protect against unauthorized access to the device. Other security features include: Secure Function Lock, LDAP, SSL/TLS and more.
Outstanding customer support
The Brother DCP-L5500DN offers a 1 year limited warranty with free phone support for the life of your product.
The Brother DCP-L5500DN monochrome laser multi-function copier offers reliable performance, cost-efficient output, productivity-enhancing features, flexible paper handling and advanced security features for offices and small workgroups.
Business-centric features to meet the demands of your busy office
The DCP-L5500DN will help enhance your workflow's productivity with a print and copy speed up to 42 pages per minute. This high-performance multi-function copier produces professional reports, spreadsheets, correspondence and other important business documents with crisp text and excellent graphics. Plus, it offers simultaneous operation (for example, printing and scanning at the same time) so that multiple workgroup members can use the machine at the same time without experiencing slow-downs.
Time-saving copy features and high-quality scanning to a wide variety of destinations
The DCP-L5500DN features fast monochrome scanning up to 24ipm to help maximize the productivity of your office. Use the 40-page capacity auto document feeder to quickly scan or copy multi-page documents or use the letter-size document glass to copy or scan bound materials. Includes valuable copier features such as: Standalone copying, ID copy, sorting, reduce/enlarge documents from 25-400% and N-in-1 copying Multiple scan-to destinations easily adapt to your customized workflow.
Scan-to destinations include E-mail, SSH Server (SFTP), USB, SharePoint, cloud services, Network Folder (CIFS) and more Scan documents to your compatible Apple iOS, Android, Kindle Fire or Windows Phone mobile device via the free Brother iPrint&Scan app Offers advanced scanning features such as ADF Auto Deskew to automatically straighten skewed documents and Blank Page Skip to remove blank pages, eliminating the need for manual sorting and more
Cost-efficient output and money saving features
The DCP-L5500DN comes with a 2,000-page starter cartridge. Replacement cartridges have yields of 3,000 pages (TN-820) or 8,000 pages (TN-850) - a high-yield alternative to help lower your operating costs. Also, two-sided (duplex) printing means less paper use - and helps save paper and money. Environmentally friendly, the DCP-L5500DN is ENERGY STAR Qualified and offers a Deep Sleep Mode that only uses 1.6 watts of power when not in use.
Flexible paper handling for demanding office printing and copying
The DCP-L5500DN comes with a 250-sheet capacity paper tray that is adjustable for letter or legal size paper. A 50-sheet capacity multi-purpose tray is useful for printing envelopes (up to 10) and on alternative media types. Additional optional paper trays are available in 250-sheet or 520-sheet capacities, enabling users to configure the multi-function copier with multiple trays in a way that best meets their application requirement - up to 1,340 sheet total capacity.
Innovative Color touchscreen display to customize your workflow
With easy menu navigation and the option of creating up to 48 customized shortcuts for frequently used functions, the large 3.7" color Touchscreen display simplifies even the most complicated tasks. Scan to or print from popular business cloud services directly from the Touchscreen display without using a computer. Supported services include EVERNOTE, DROPBOX, GOOGLE DRIVE, ONENOTE and more (print and scan functionality varies by service)
Flexible connectivity with convenient mobile device printing
You can share this multi-function copier with others on your network via its Ethernet interface. Plus, your workgroup members and office visitors will appreciate the convenience of printing wirelessly from a compatible Apple iOS, Android, Kindle Fire or Windows Phone mobile device. Print via: AirPrint, Google Cloud Print 2.0, Brother iPrint & Scan (free downloadable app), Cortado Workplace and Mopria. Plus, a USB Host on the front of the unit provides convenient walk-up printing from or scanning to your USB flash memory drive.
Advanced security features provide network user authentication, help restrict unauthorized printing and help protect sensitive documents
The DCP-L5500DN features a number of critical business-focused security features, including:
Active Directory support: Provides network user authentication which stores print jobs that only can be released to print with a user ID and password
Secure Function Lock: Gives administrators the ability to restrict usage and machine functions for up to 200 users or groups
Secure Print: Claim secure print jobs using only a confidential PIN
Support for critical network security protocols: Including Enterprise Security (802.1x), IPSec and SSL/TLS
Setting Lock: Prevent setting changes in high traffic areas and a lock-slot can provide physical protection for your machine