
Review Summary
2024-11-17T19:00:00
It didn't work. I've only needed to use it once since purchase and it was unable to scan to pdf anything. Kept coming up as total black page rather than text.
Philip J.
2020-10-06T20:00:00
Software is a little clunky, but the scanner itself works great. However, it doesn’t seem to be able to scan something much longer than a legal size piece of paper.
Pilotguy18
2020-08-27T20:00:00
Easy set-up. Works right out of the box. Easy to use.
NLM5858
2020-08-21T20:00:00
Would be a better unit if the information collected was put in a data base, such as NEAT does.
Frankie 1.
2020-07-29T20:00:00
Not a great scanner but lives up to expectations and fulfills my needs except I cannot find 2 of the accessories and inquiries about purchasing replacements are not answered. I have very sophisticated scanners but are all too big for the niche this one fills. The manual, like many from Asia, leaves me perplexed; had to contact support more than once because of manual illegibility. For the price, size and performance, I would buy it again but put the flimsy, plastic-wrap accessories in a safe. You lose them and it's say?nara brother!
Tobs f.
2020-07-12T20:00:00
I was involved in Indy Car racing for years and had many books of photos which I wanted to digitize. I wanted something small that I could just put on the couch as I was watching TV. I have now scanned 1500 pictures with no jams, great color, does both glossy and matte equally well. I would definitely recommend this scanner to anyone. It's also very quick. It scans pictures at 300 dpi with 24 bit color. Can't beat it for the price.
hedgiemom
2020-05-09T20:00:00
I have owned a business for 34 years and settled on Brother products as the best, Likely purchased 30+ devices. This Scanned is my first Brother item that may be DOA. I had been trying to set it up occasionally, but moved to using my mfc 6870W or Mfc 5520 for scanning.
csm96
2020-04-29T20:00:00
Very easy to use and quality is great, I would highly Recommend this scanner
HDC B.
2020-03-13T20:00:00
Been using this scanner since June 2018. Bought a new computer (Mac OS 10.15 Catalina and the scanner no longer works. I have tried all steps laid out on the Brother website to troubleshoot.
NJMusician
2020-03-05T19:00:00
Brother says this scanner works with MacOS 10.15, but it does NOT! There is no 64bit driver - not on the DVD and not on their website. The download for the driver uses a 32bit packager that new Macs can't extract. So do NOT waste your money with a scanner that doesn't work for you if you have a Mac that is 10.15 or above.
Profesora
2019-07-22T20:00:00
The DSmobile 720D is a great little scanner. My son saw me scanning documents using this scanner and now he wants one (future Christmas present.
Linda55
2019-07-14T20:00:00
According to the user manual the driver available for this scanner will scan multiple pages to a single pdf file. NOT TRUE. I bought this scanner because I wanted a lightweight scanner which would scan multiple pages to a single pdf and now I feel cheated.
billg
2019-05-01T20:00:00
This little machine does what it says it will do. Fast set up. Easy, quick operation. Much easier to operate than the old flat-bed scanner it replaced. Convenient size for traveling, too.
Rehabstiff
2019-03-30T20:00:00
It's small and easy I and all my receipts and documents so I have no paper floating around
Nancy1
2019-03-13T20:00:00
Scanner worked really well until I tried to update to the latest firmware. Once I clicked on the executable to perform the update, it started going through the steps and then... nothing. The scanner now won't power back on. It appears to be totally dead. I have tried everything, uninstalling and reinstalling the drivers and software, emailing support, and calling into support. Just got off the phone with the guy who said it was broken and if it was outside the 12-18 month warranty, I was out of luck and would have to pay for the "repair" myself. Highly recommend you don't do the firmware update. Very unhappy with the entire ordeal. Won't be looking to buy Brother products again anytime soon.
dont_load_firmware
2019-03-01T19:00:00
this product needs an instruction booklet, or download on the computer, to make the first-time operator less frustrated.... once I figured it all out, it became obvious that printing the actual pages would be difficult...then there seems to be no way to reduce the size of the fonts so that it doesn't take a volume of paper/ink to print the final product.... also, how to delete the first few "saved' entries so that only the final report could be printed on a few pages.... keep trying, please!
seeker77
2019-02-23T19:00:00
Very fast scanning. Duplex works nicely. Nice extra software. Wish the power button scanned with one touch, but still incredible. Very portable. Wish it had more than 600dpi, though. Great for receipt storage. I really appreciate that I can remove it from my desk when I don't need It!
Trustword
2019-02-15T19:00:00
Great product for keeping my records in order! Makes work fun!
sher17
2019-02-07T19:00:00
Great Scanner easy to load great reader.and features.
Joed45
2019-01-27T19:00:00
great device to use for a lot of work. more best use later
yun14u
2019-01-26T19:00:00
Like the compact size, features and timelines when scanning.
Jaay12
2019-01-21T19:00:00
Great interface with Mac’s, one step email when you scan...quick and easy and you don’t have to create a document with the scanner Manufacturer to save items. Simplistic and thorough, highly recommend.
Michael S.
2019-01-20T19:00:00
Works well. Great tool. Scanner works quickly and efficiently.
jamsam45
2019-01-18T19:00:00
small, lightweight, fast. Since it is powered via USB you can keep it in a desk drawer and just take it out and plug it in when you need it. In my opinion the resolution is good enough for photos, I haven't had any problems with paper jams, it scans little 1.5" x 1.5" as well as a full sheet, just line the edge up with the guide and it catches the paper, hit the scan button on screen and it feeds right through.
MemeP
2019-01-17T19:00:00
I need ability to select scan area from a page. The software is pretty good but I have to be careful. When going from one page to the next it will change your inputs rather than say "out of bounds." If my X offset added to X width is too large it will change one of them to who knows what. So, I learned how to do it. Otherwise, it's great. Compact, quiet, easy, accurate, portable and quick.
HybridFan2
2019-01-15T19:00:00
I am quite pleased to have purchased the 720D scanners. I don’t need a big contraption that takes up a lot of room, so this slim model is proving perfect for my needs. Another plus was the patient, efficient online assistance I received during my install. As they say, “It’s all good.”
Sugarloafer
2018-12-25T19:00:00
Not so much for me. Scanner scans fine, so if you want just a portable scanner, then this is great. but the software to take receipts to digital, or the business cards to outlook, this is the poor part. I didn't get the business card software, and the link support gave me sent me to instructions to load my cdc (the one i don't have. the receipt software is just goofy. you scan it in pretty easy, but the OCR part is where you move boxes around to try and help it figure out what is what on the receipt. just moving boxes takes about the same time as typing it in, and it gets no faster after you do a few. and then the boxes are not resizable or changeable in order. so you cant put them where you want. but it all pretty much means the scan to a receipt part of the scanner is not useful unless you want a bitmap of the receipt.
tjallenjr
2018-12-06T19:00:00
Scanner works fine for most jobs but after six months or so will not scan drivers licenses. License is fed in and stops momentarily half way through, resulting in massive distortion of the scan. Got rid of one and bought another, same problem developed. It's a shame since I otherwise have been satisfied with it.
Edmi
2018-10-13T20:00:00
The Brother Mobile Scanner is great for scanning longer documents that won't fit on a flatbed scanner. It is easy to set up and not too big for transporting. It fits standard width documents
Godmotherx4
2018-10-10T20:00:00
I needed a duplex scanner to scan signed documents to PDF for FAX submittals from my computer. Also for electronic record keeping. The only improvement is that I would like is for it to create an OCR'd PDF. I was spoiled working with high end scanner applications, Excellent PDF's for the price
dhreeves23
Up to 8 pages/minute simplex (monochrome & color)
Yes
Up to 5 pages/minute (monochrome & color)
No
Hi-Speed USB 2.0
No
1 sheet
Up to 600 x 600 dpi
Up to 1200 x 1200 dpi
File, Image, OCR, E-mail, FTP, Shared Folder, and Print (Mac: File, Image, and OCR only)
24-bit color, 8-bit (256 levels) gray scale, 1-bit monochrome
Dual CIS (Contact Image Sensor)
Up to 100 pages
Yes
Yes (including embossed)
Nuance PaperPort 12SE (Windows), Presto! PageManager 9 (Mac), Presto! BizCard 6, Button Manager V2 (Windows), DSmobileCapture, and BR-Receipts (free download from Brother Online)
Paper, receipts, photos, business cards, plastic/laminated cards (including embossed)
Single Sheet: 8.5 x 32" / 215.90 x 812.80mm
Duplex Mode: 8.5 x 16" / 215.90 x 406.40mm
2.2 x 3.5" / 55.88 x 88.90mm
Minimum: 1.57 x 1.57" / 39.88 x 39.88mm / Maximum: 3.4 x 3.4" / 86.36 x 86.36mm
16lbs / 7.26kg - 28lbs / 12.70kg
0.04 - 0.8mm / 0.00 - 0.03"
Up to 0.8mm / 0.03"
USB-powered
Windows XP, Windows Vista, Windows 7, Windows 8, Mac OS X v10.6.x - v10.8.x, Linux
TWAIN, SANE
1.0W Ready, 2.5W Scanning
4' / 1.22m detachable micro USB cable
41 to 95 deg. F / 5 to 35 deg. C
15% - 85%
11.4 x 2.6 x 1.6" / 289.56 x 66.04 x 40.64mm
1.1lbs / 0.50kg
012502635673
Great Features @ a Great Price!
By AnneNonymous
Originally I thought this was a stand-alone scanner, as I needed something that would play nice with Linux. Imagine my surprise when Brother advertised Linux compatibility right on the box! A simple .deb/rpm download, and I was up and running! I have not tried the windows software, but I can say the SANE [Scanner Access Now Easy] support for Linux is great. With a little batch scripting, I have myself an excellent automatic sheet-fed scanner, no more clicking on the scan button for every pa...
View full Review
Great compact scanner
By jflow
I've used this scanner for a few weeks now and love it. It was easy to use with my computer and scans beautifully! It's great for traveling because of it's size.
The Brother DS-720D mobile scanner is perfect for the mobile professional who needs a powerful scanner that will slide right into a briefcase or business bag. It's ideal for capturing two-sided business documents, as well as receipts, business cards, embossed plastic cards, invoices, photographs and more. It scans at up to 1200x1200 dpi resolution (interpolated) and 600x600 dpi (optical), with fast color and black scan speeds of up to 8ppm, 5ppm duplex. Its small size, USB power and valuable suite of scanning software make it a great fit for home offices and desks with limited space, too!
Single-Pass Duplex - Scans two-sided materials in a single pass
Fast Scan Speeds - Scans single-sided materials at up to 8ppm, up to 5ppm duplex, in both color and black/white
Compact and Lightweight - Featuring a sleek new design measuring under 12" in length
High-Precision Scanning - Up to 600 x 600 dpi optical resolution
Bundled with a Valuable Software Suite - Including desktop document and business card management, OCR and receipt management programs
Versatile Media Handling - Easily scans documents, photos, receipts, business and embossed plastic cards and more - from business card size up to 8.5"(W) x 32"(L)
Powered via the included USB cable - No wall outlet required
Receipt Management Software - Includes BR-Receipts, offering organization of scanned receipts and data exporting to Quicken and QuickBooks, Windows, Mac and Linux compatible
Lightweight Mobile Duplex Scanner is Ideal for Quickly Capturing Documents, Receipts or Cards and Provides a Variety of Scan-to Destinations
The Brother DSMobile 720D Scanner, at just under 11.5" long and weighing just over 1 lb., is perfect for the mobile professional who needs a powerful scanner that will slide right into a briefcase or business bag. It's ideal for capturing two-sided business documents, as well as receipts, business cards, laminated identification cards, invoices, photographs and more. It scans at up to 1200x1200 dpi resolution (interpolated) and 600x600 dpi (optical), with fast color and black scan speeds of up to 8ppm, 5ppm duplex. Its small size, USB power and valuable suite of scanning software make it a great fit for home offices and desks with limited space, too!
Scan to a variety of local or shared destinations
The DS-720D gives you the option to scan to a number of different destinations to help you manage your documents and workflow. Using the included scanning software, you can scan documents to a local file or image, to a shared folder, email, FTP or printer, making it easy to save, distribute and share information.
Bundled with a valuable suite of scanning software to assist with organizing your documents
The DS-720D includes a valuable package of scanning software to help you manage and distribute information as well as reduce the need to store and reference hard copy documents:
Nuance PaperPort 12 SE (Windows) and Presto! PageManager 9 (Mac)
Manage all of your scanned documents, as well as the other documents on your computer
Scan to Microsoft Office formats, as well as Microsoft SharePoint (Windows only)
Scan, convert, organize, repurpose and share PDF documents
Quickly merge multiple files of differing formats from various folders into one multi-page PDF
Scan to E-mail, Folder, OCR and searchable PDF
Presto! BizCard (Windows/Mac)
Scan and export contact information from business cards directly to Microsoft Outlook and other contact management systems
Sort contacts by company group, category and first or last name
Button Manager V2 (Windows) and DSmobileCapture (Windows/Mac)
Configure advanced scan settings for different scan-to destinations and store them for frequent use (i.e.: dpi resolution, file format, duplex scanning)
Includes BR-Receipts - Quicken and Quickbooks compatible receipt management software
The DS-720D includes BR-Receipts, software that captures information from scanned receipts. BR-Receipts also lets you export your receipt data into Quicken and Quickbooks software to help simplify bookkeeping and reporting.
Brother Scanners are compatible with the way you do business
The DS-720D features industry-standard drivers, including TWAIN and SANE, to help enable easy integration for scanning documents into a wide variety of popular applications. Plus, it's compatible with Windows, Mac and Linux operating systems!
Brother is at your side with outstanding customer support
Brother offer a one-year limited warranty on the DS-720D and stand behind your purchase with FREE phone support for the life of your product. Whether you have a product question or a technical issue, Brother is always at your side.