
Review Summary
2022-10-14T20:00:00
I love this little scanner. It scans quick and accurately. The wireless feature is great, lets me download my files from the scanner direct to my computer. It is not loaded with features but has all the features I need, such as, one or two sided scan, black & white or color, pdf or jpg. I take this to use on our food program at church by remotely scanning papers, then downloading them when I get home.
Bruce
2022-06-21T20:00:00
I was a little skeptical when I ordered the scanner but after I started using it and calibrated it. It exceeded my expectations. This is my first small scanner. I'm impressed.
Mike S.
2020-12-12T19:00:00
Fantastic in that it is truly portable; no immediate need to connect to a pc. I bring it with me to the doctor's office so that i have a copy of what I sign. I also scanBill's, placing the check on top of it so that it is a record of payment (careful not to cover billing details. I have also used it to capture certificates of students who must qualify before attending class. I have 1 and 2 spares.
Pat H.
2020-12-05T19:00:00
I HAVE TWO OF THESE SCANNERS, ONE FOR MY PC AND ONE FOR LAPTOP AND I AM EXTREMELY HAPPY WITH THE EASE OF USEAGE, PLUS THE OUTSTANDING CUSTOMER SERVIE YOU OFFER
BUMPER
2020-08-02T20:00:00
I have had this for over 2 years and it definitely gets the job done. However, mine started making a yellow background in Jan and I contacted support and they said I needed to send it it but never got back to me as to where or how, even after 2 messages. Support is lacking, I ended up throwing it away as it has sat on my desk for 6 months being useless.
Notsure1
2020-07-09T20:00:00
Don't buy this piece of junk! The 'rechargeable' battery failed to recharge after only a year of light use.
Hood 4.
2020-07-08T20:00:00
easy to use, and the quality is of scans is excellent
Broxi
2019-10-27T20:00:00
The scan quality is great. The scanner will not scan direct to macOS 10.14. Tried on more than one computer. The DSMobile software downloaded from Brother website for Mac crashed more multiple Mac computers on install. I have to deal with scanning to the SD card and then importing. The only other thing I wish this had was some backlight on the LCD screen. It is really hard to read the LCD in low light without it. I have other Brother products that are exceptional and this is the only one I have had issue with.
Tom_O
2019-06-06T20:00:00
Could not make it work with my Mac... waste of money and time. Sitting in the corner bought a different brand and was so much better.
Deesme
2019-04-25T20:00:00
Pros: Easy to use, reliable, lightweight, portable Cons: had to replace cable. The plug was loose when I originally bought it.
Forgetmenot775
2019-02-03T19:00:00
great tech support great quality great cosmetics great
hudson r.
2019-01-29T19:00:00
I purchased my scanner had trouble with the program and the support team was very knowledgeable and courteous and helped me out. I've been scanning lots of documents without any problems. This is a very good product with a good reputation.
joshuaqjr
2019-01-24T19:00:00
The scanner works very well on photos as well as documents. The double-sided, multi-page function works very well also.
Doug26
2019-01-08T19:00:00
This thing is garbage. This is a world of "plug and play" and if you cannot do that, then the scanner is junk. This thing is more like "plug and touble shoot for 90 minutes then maybe scan"
BJHQ
2019-01-02T19:00:00
I love this little scanner! I have had no issues scanning multiple formats and document types. Quick and easy! I agree with some other reviewers about the controls are difficult to read but I was able to get used to that. The only issue I have with this product is the included "robust" software. The included PaperPort software is version 12, licensed in 2010. The current version is version 14. I have used PaperPort for years and was never a fan. I was hoping the included "robust" software would be current and a great improvement over their previous versions. I was wrong. I'm not complaining about their product, just complaining that Brother would include such an old version. Must have gotten a great licensing deal from Nuance. Some people may find the Receipt software and Button Manager useful, but I do not. As I said above, I love the scanner, hate the software.
LzyOldFrt
2018-12-29T19:00:00
could'nt download the software on my laptop,i end up returning the product
hazem
2018-11-21T19:00:00
This mobile scanner works great, BUT when I pulled out the usb cable the metal around the usb port that snugs the usb cable became lose and now it’s rattling around the usb port. Scanner would have still worked, but I can’t use the usb port to charge my device or connect to the desktop PC.
TreeOGreen
2018-11-14T19:00:00
Had issues at first, which were operator errors.After I learned how to use it,it is great.
JOHN222
2018-10-03T20:00:00
Ir was litle confusing to scan to the phone and tablet but their costumers support was great
Richardwar
2018-07-24T20:00:00
The scanner works fine enough and I like that it can scan a 2 sided documents. One issue is that if you want to scan to your PC a 2 sided document saves as 2 separate files which is annoying. You can get around this by scanning to the SD though. My other complaint is that you can only scan a one page document. If you have a document that is multiple pages each page is a separate file, their is no way to combine them. Many of my files are multiple pages so in that case this scanner is not usable and I have to use our main office scanner. This desktop scanner was purchased to avoid that back in forth between my desk and office scanner since we recently switched our files from paper to electronic.
hrme
2018-06-15T20:00:00
Very effective ID scanner plus it can scan long, narrow receipts as well as traditional paperwork. I've used it at my desk and in the car, it's very portable and easy to use.
Robvg70
2018-06-07T20:00:00
Had a DS Mobile 600 that was not comparable with my new Apple Mac Pro. So since I had and have such great luck with the 600 I returned to brother for my new scanner. My new scanner (DS Mobile 920 works like a charm and with the wifi feature I can scan anywhere. Great piece of equipment for the mobile office.
Andrew69
2018-05-02T20:00:00
The driver is not updated for MAC OS SIERRA.. So it cannot function with mac or iOS. Only windows and I don't knew it..
laurent
2018-04-15T20:00:00
I love the 920, the customer service leave something to be desired
blkwolf69
2018-02-14T19:00:00
Your scanner was nice and I like the fact it was small and wireless. The only problem I had with it was the plug for recharging came loose and it would not charger. I had two and the same thing happen on both scanners. You need to improve the way it chargers.
maxie
2017-12-03T19:00:00
The screen size is too small to read clearly especially in low light. The command views are somewhat hidden on the right side of the screen
Wyrover
2017-11-08T19:00:00
I AM SURE THAT THE PRODUCT IS GREAT BUT IT SEEMS LIKE THE MORE THESE PRODUCTS EASE YOUR BURDEN IN THE DAY TO DAY PROCESS ITS TOO DIFFICULT AND TIME CONSUMING TO GET STARTED. I JUST DONT HAVE TIME FOR IT. IT JUST SITS ON THE BACK CORNER OF THE DESK
ELLE621
2017-10-18T20:00:00
This scanner was a quick 'plug and play' for my PC laptop. I have been able to quickly and perfectly scan documents, big and small, and 1 and 2 sided. No errors,quickly scans to the SD card provided and then shows up on on PC where I can rename and move to a folder. Working great for my genealogy documents.
Mary x.
2017-09-26T20:00:00
This is a great device. easy to use. Nice a compact. Set up was great. Even my boyfriend said he wishes he had gotten this instead of the scanner he bought for his home office. I am a seamstress out of my home I store patterns and pictures of completed projects. No issues at all.
Linder
2017-09-22T20:00:00
I used the scanner to copy old family photos, some of them well over 50 years old and in fragile condition. I was amazed at how well they were reproduced. It was very easy to do, too.
Photo M.
Accidents happen. Protect your favorite Adorama products and purchase a protection plan to stay covered from accidental damage, mechanical or electrical failures, and more.
If we can’t fix it, we’ll replace it at no additional cost.
Protect your product from drops, spills, and more.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for international or U.S. territories purchases. Plans on open box items do not cover pre-existing damage.
Adorama Protect plans are available for ABS clients. If you have any questions or require assistanse, please call 800-223-2500
Browse our FAQ
Up to 8 pages/minute (monochrome & color)
Yes
Up to 5 pages/minute (monochrome & color)
Wireless 802.11 b/g/n, Ethernet 10Base-T/100Base-TX and HI-Speed USB 2.0
1-line mono
1 sheet
Up to 600 x 600dpi
Up to 1200 x 1200dpi
File, Image, OCR, E-mail, FTP, Shared Folder and Print (Mac: File, Image and OCR only)
Yes
24-bit color, 8-bit (256 levels) gray scale, 1 bit monochrome
Dual CIS (Contact Image Sensor)
Up to 100 Pages
Yes
Yes (including embossed)
Yes (4GB SD card included)
Yes
Nuance Paper Port 12SE (Windows), Presto! Page Manager 9 (Mac), Presto! BizCard 6, Button Manager V2 (Windows), DSmobile Capture and BR-Receipts (free download from Brother Online)
Paper, receipts, photos, business cards, plastic/laminated cards (including embossed)
Duplex mode: 8.5x16"
Single Sheet: 8.5x32"
2.2x3.5"
Minimum: 1.57x1.57"
Maximum: 3.4x3.4"
16-28lbs
0.04-0.8mm
0.07-0.8mm
Rechargeable lithium-ion battery, or USB (both included)
Windows XP, Windows Vista, Windows 7, Windows 8, Mac OS X v10.6.x - v10.8.x, Linux
TWAIN, SANE
5V/500mA or less (scanning / battery charging, USB connected)
4' (1219.2mm) detachable micro USB cable
41 to 95 deg. F (5 to 35 deg. C)
15-85%
12.1 x 2.6 x 1.6" (307.34 x 66.04 x 40.64mm)
1.17lbs (0.53kg)
012502636670
Love it!
By LRJolley
It works great, and does just what I wanted it to do. Thanks
Most Practical Purchase
By Cndn
Very practical. Does all the work as Receipt management, Document Management and is compact and portable. I don't use my larger scanner anymore. This does all the work.
The Brother DS-920DW mobile scanner is perfect for the mobile professional who needs a powerful scanner that will slide right into a briefcase or business bag. It's ideal for capturing two-sided business documents, as well as receipts, business cards, embossed plastic cards, invoices, photographs and more. It can operate completely wirelessly thanks to the Wi-Fi interface and included rechargeable Lithium-Ion battery, enabling Wi-Fi transfer of scanned documents to computers and mobile devices.
Single-Pass Duplex - Scans two-sided materials in a single pass
Fast Scan Speeds - Scans single-sided materials at up to 8ppm, up to 5ppm duplex, in both color and black/white
Wi-Fi Transfer Scanned Documents - Wirelessly send scanned documents to your computer or mobile device
Powered via Rechargeable Li-ion Battery or USB cable - Both included
SD Media Card Support - Plus a 4GB SD memory card included
Versatile Media Handling - Easily scans documents, photos, receipts, business and plastic cards and more - from business card size up to 8.5"(W) x 32"(L)
High-Precision Scanning - Up to 600 x 600 dpi optical resolution
Bundled with a Valuable Software Suite - Including desktop document and business card management, OCR and receipt management programs
Receipt Management Software - Includes BR-Receipts, offering organization of scanned receipts and data exporting to Quicken and QuickBooks
Windows, Mac and Linux compatible
Outstanding Support - Includes a one-year limited warranty plus free phone support for the life of the product
It scans at up to 1200x1200 dpi resolution (interpolated) and 600x600 dpi (optical), with fast color and black scan speeds of up to 8ppm, 5ppm duplex. Its small size, flexible USB or battery power and valuable suite of scanning software make it a great fit for home offices and desks with limited space, too! Lightweight wireless enabled mobile duplex scanner is ideal for quickly capturing documents, receipts and cards and provides a variety of scan-to destinations. The Brother DSMobile 920DW Scanner, at just under 12.5" long and weighing just over 1 lb.
Scan to a variety of local or shared destinations thanks to the easy-to-use LCD display
The DS-920DW gives you the option to scan to a number of different destinations to help you manage your documents and workflow. Using the included scanning software, you can scan documents to a local file or image, to a shared folder, email, FTP or printer, making it easy to save, distribute and share information. Wi-Fi connectivity and the included 4GB SD memory card mean that you won't even need a cable to scan documents to your Wi-Fi enabled computer or Apple or Android mobile device. The easy-to-use LCD display and dedicated scan settings keys make operation and customization of commonly-used scanning options intuitive, helping you save valuable time.
Bundled with a robust suite of scanning software to enhance document management
The DS-920DW includes a valuable package of scanning software to help you manage and distribute information as well as reduce the need to store and reference hard copy documents:
Nuance Paper Port 12 SE (Windows) and Presto! PageManager 9 (Mac)
Manage all of your scanned documents, as well as the other documents on your computer
Scan to Microsoft Office formats, as well as Microsoft SharePoint (Windows only)
Scan, convert, organize, repurpose and share PDF documents
Quickly merge multiple files of differing formats from various folders into one multi-page PDF
Scan to E-mail, Folder, OCR and searchable PDF
Presto! BizCard (Windows/Mac)
Scan and export contact information from business cards directly to Microsoft Outlook and other contact management systems
Sort contacts by company group, category and first or last name
Button Manager V2 (Windows) and DSmobile capture (Windows/Mac)
Configure advanced scan settings for different scan-to destinations and store them for frequent use (i.e.: dpi resolution, file format, duplex scanning).
Includes BR-Receipts - Quicken and Quickbooks compatible receipt management software
The DS-920DW includes BR-Receipts, software that captures information from scanned receipts. BR-Receipts also lets you export your receipt data into Quicken and Quickbooks software to help simplify bookkeeping and reporting.
Brother scanners are compatible with the way you do business
The DS-920DW features industry-standard drivers, including TWAIN, WIA, ICA, ISIS and SANE5, to help enable easy integration for scanning documents into a wide variety of popular applications. Plus, it's compatible with Windows, Mac and Linux operating systems!
Brother is at Your Side with outstanding customer support
Brother offer a one-year limited warranty on the DS-920DW and stand behind your purchase with FREE phone support for the life of your product.