Brother MFC-J1010DW Wireless Duplex All-In-One Color Inkjet Printer

2025-07-04T20:00:00

DONT buy it. Works great until you replace ink. Then it doesn't detect the 30 plus dollar Brother Cartridge and you cant buy pass it. Called Brother and they want me to pay. I will not purchase brand again,

Suzzanne

Originally posted at

2025-06-30T20:00:00

I use this printer mainly to scan and so I print very little. But now I find that after less than ten color printouts, the yellow cartridge is empty and I can't use the printer as a printer for even grayscale or b&w prints. There's a note telling me grayscale would work, but it doesn't. This is ridiculous. I'm told that the machine routinely cleans the printer jets and that uses quite a bit of ink. In other words if I never use the printer for printing, the machine itself will use up the ink and you have to keep installing new cartridges. This is ridiculous. I bought it at Staples, and the salesperson never warned me that the engineering design produces such a ridiculous product. He did suggest that I do a print once every couple weeks, and I did that, printing only a very small color image with all the colors. This printer should come with a warning and I'm going to complain to the Consumer's Protection Bureau and the Chamber of Commerce. If I could, I'd vote a Zero for not warning the customer of such a brain dead design.

Sammy

Originally posted at

2025-06-18T20:00:00

Honestly, I do not have a problem with the machine itself. But when I tried hooking it up it was so difficult I called Brother for help they refired me to their tick support, I spoke to a crook tried to make me think that this machine wouldn't work on my laptop because of my (Damage hard drive} and I have to pay $200 to fix it. My answer. no I will return it. and for the BAD COUSTOMER SERVES I WIL NEVER EVER BUY ANYTHING FROM BROTHER EVER

Henry

Originally posted at

2025-06-18T20:00:00

I had nothing but problems getting it to print. Had the printer shy of one month and every time I tried to print, the printer appeared offline. The utilities program could not find the printer, so I had to uninstall and install the software every time I wanted to print. I must have done these at least two dozen times. Note, I don't do a lot of printing. I have to say that Brother's tech support was little help. After we ran through the same process, I was told "nothing wrong with the printer; your internet service is unstable. You can use a usb cable to connect to the printer." That is not a solution if I want to move the laptop elsewhere. I have 4 other devices that connect to my wi-fi without issue and never had the problem with my previous printer which, unfortunately, stopped working altogether. I will not buy another Brother product.

Jan S.

Originally posted at

2025-06-17T20:00:00

I had a HP printer and all I had was issues. From set up, there were issues. Couldn't get it to print on a regular basis which made it unreliable. I finally had enough and went back to a printer I knew, a Brother. It has been working fine but I do have one thing to say. The exit paper tray has an extended tray attached which was broken off when I turned my chair around to grab the papers I had printed. It is a weak design for it to be attached on an item that will sometimes overhang the desk or table it sits on.

DKHHS

Originally posted at

2025-06-17T20:00:00

Printer/scanner works well enough. However, I cannot get the auto firmware update to work. So when updates are pushed out I will not be able to load them to the printer/scanner.

Joe D.

Originally posted at

2025-06-16T20:00:00

No issues with the print function or quality of output. However, the machine beeps faintly every 30-60 seconds when the firmware needs updating. It was hard to tell where in my home the beeping was coming from (or whether it was a neighbor's apartment? the hallway outside?), so I spent a good portion of a day going mildly crazy trying to figure it out. To top it off, when I finally deduced that it was the printer, the firmware wouldn't update. It got stuck in an infinite loop of 1) telling me it needed updating, 2) me agreeing to update, 3) a loading symbol, then ? back to 1). I gave up, and nothing happened. It continued to print as before, until a couple of months later when it started beeping again? and the firmware again wouldn't update, so I gave up and it still worked fine. Why would anyone think this needs to beep like a smoke alarm? This is not an urgent issue. Just display a message when the firmware needs updating. Better yet, update it automatically.

jlm94612

Originally posted at

2025-06-15T20:00:00

I can't use it yet bc I have to go back to the store and purchase the printer connection cord, which does not come with this model. Would be nice to have that noted somewhere when purchasing.

Maggie

Originally posted at

2025-06-09T20:00:00

Received new MFC-J1010DW, tried for 2 days to install ( replacing a HP due to their instant ink program ) I want to return ASAP, will make due with HP

Larry s.

Originally posted at

2025-06-09T20:00:00

This is a simple, easy to use machine - love it! Easy to set up and easy to use.

NanaChubs

Originally posted at

2025-06-07T20:00:00

The Brother printer was easy to set up and once operating produced excellent printed documents!

Civpol

Originally posted at

2025-06-07T20:00:00

Has all the basic bells and whistles I need for business. Scan, copy, print. Sends it to my email directly if I need it and has been reliable.

JoeF

Originally posted at

2025-06-05T20:00:00

Great printer. Perfect size, not big and bulky. Great print quality.

Vivian

Originally posted at

2025-06-05T20:00:00

I've always used HP printers. In recent years that also meant that I've constantly been frustrated with my printer. This printer works as it should and performs better than the working HP that I scrapped.

John C.

Originally posted at

2025-06-05T20:00:00

This machine saves a lot of steps. It was fairly easy to set up, even for a non tech person. I recommend it for anyone who needs to print occasionally.

Goldengirl

Originally posted at

2025-06-05T20:00:00

Love this printer. Works great and very reliable. Took a bit to learn all functions.

chris R.

Originally posted at

2025-06-02T20:00:00

This printer works perfectly. Every function I have used works perfectly.

Tide E.

Originally posted at

2025-06-02T20:00:00

works great! never have any connection, printing or scanning issues.

B I.

Originally posted at

2025-06-01T20:00:00

I have slowly morphed into Michael Bolton from Office Space over the years of HP printers jamming and having inexplicable operating issues after only a short time. So far, my Brother printer has been amazing. No printing rage.

Englishboy7

Originally posted at

2025-06-01T20:00:00

Could not get it to print from phone or laptop very complicated setup

S B.

Originally posted at

2025-06-01T20:00:00

Not great. I have issues with this connecting via wireless to my laptop and have to keep resetting it.

k m.

Originally posted at

2025-05-31T20:00:00

Shipping worked great, came undamaged, So far so good :-)

Sidney

Originally posted at

2025-05-31T20:00:00

Setup was easy for the phone and computer. Brother printers have been my choice since they are reliable, designed well and affordable.

Larry

Originally posted at

2025-05-29T20:00:00

Does NOT print! It constantly gies into sleep mode no matter what I do. It will not wake up unkess I reboot it AND my computer. Not at all happy.

Grace

Originally posted at

2025-05-28T20:00:00

Good for basic home printing doesn't appear heavy duty

Peter G.

Originally posted at

2025-05-28T20:00:00

I had another brother MFC which stopped printed and lasted 20 years. I came across this MFC_J1010DW and had it for a month, so far it is great

Kamal S.

Originally posted at

2025-05-27T20:00:00

I had another name brand printer. I'd had it for years & it printed fine. The cost of their cartridges were so expensive & didn't last long. I ordered NEW cartridges & when they arrived evidently one was a refurbished cartridge & my printer would not recognize it. I had to go back into the store to return it. Explaining the situation the store manager said my name brand was "crap". That was the most returned printer in their store. I said what do you recommend with affordable cartridges. He said "Brother" MFC-J1010DW Wireless Color Inkjet All-in-One Printer. I purchased it & I love it. Setup was super fast & easy to set up. Printing is easy peasy & cartridges are so affordable. Thank you Brother!

Hanesmom

Originally posted at

2025-05-26T20:00:00

From day 1 the printer says "paper jam" and is not printing - I do all the steps to clear it- Happens again - I can't return it as I had purchased a few months ago . I was still in box , but I could not return. Time to try another brand of printer!

Diane

Originally posted at

2025-05-25T20:00:00

Great little machine. Prints promptly and nicely. All features work well. The scanning is a little clunky, but results are very good. I wish the ink would last longer.

Richard

Originally posted at

2025-05-25T20:00:00

Very easy to set up, Prints pictures faster than I thought it would, overall great printer

Lisa

Originally posted at