
Review Summary
2025-03-01T19:00:00
I love this printer & the ease of use. Scanning & copying are my most important used features!
Silver F.
2023-07-10T20:00:00
This printer produces high quality prints and scans and I probably use it for scanning old photos more than printing. I don't use the printer very much, though I have in the past. I do have difficulty getting it to print by clicking on the printer icon in the various sites I visit where I am interesting in printing the content of the page or partial content.
Harv
2023-03-14T20:00:00
Reliable, quality printing at a reasonable price. Love the 2 sided printing, saves a ton of paper. Has easy to read and understand display/control panel, makes completing printing tasks a snap.
bhut
2023-03-04T19:00:00
This is a good printer for the money I paid! The toner refills are expensive.
Experienced C.
2023-02-05T19:00:00
A good printer but if you use expect to pay for ink. Which you cant find in stores usually. I always have to order. Ink is reasonably priced. I have had a hard time installing because i cant find the password to download the updates.
Shawnee A.
2022-12-29T19:00:00
Slow printing, difficult to set up and get fax, print and scan to work correctly
jonotn
2022-06-04T20:00:00
Quite work one month out of warranty. In my opinion do not buy.
Larry
2022-05-15T20:00:00
First time I have been disappointed in a Brother product. Very slow printing; too small paper tray. Returned printer. Decided to repair my Brother HL-L2380DW
Connie G.
2022-04-19T20:00:00
The printer started off ok - just pretty slow. About 18 months in, print quality diminished, despite barely any use. Scanner quality is barely average. Within 2 years, printer is useless - wont print color at all despite wasting money on all new cartridges. Do not Recommend
JuddC
2022-04-10T20:00:00
Horrible product waste of time returned it within first 3 days. Ink leaked and ruined pair of sweatpants. Customer care/tech support could have cared less. The supposed "starter" ink was not in the box and had to buy ink. The printer is slower than molasses going up hill in December. If you can afford to avoid this product, spend a little bit more and get something of quality.
James
2022-03-31T20:00:00
Works well except for occasional paper jam and wireless problems. Works better on usb.
Joes
2022-03-27T20:00:00
Would give it 5 stars, if it had a USB port, for my phone. Having to go wi-fi all of the time gets old, to take a picture then print it up, would be great .
Mr R.
2022-03-08T19:00:00
Easy to use, reasonably priced ink, love this printer
Mary S.
2022-02-23T19:00:00
Reliable and easy to set up. I don't need or want a printer with a large tank for ink.
Chiefdoestprintalot
2022-02-18T19:00:00
Great product, easy to use. Copies come out perfect.
Grandma R.
2022-02-12T19:00:00
A little complicated for this old man (87.5 but after a while I got the hang of it.
Paxilman
2022-02-09T19:00:00
Great reliable printer that works very quickly. The only drawback is it?s very loud.
Rudazz65
2022-02-05T19:00:00
A great printer that works flawlessly over the past year. The features I like include: double sided printing; scan feeder; tilted control panel; ink cartridges are easy to install and reasonably priced. On a mac, I needed to down load Brother's app in order to use the scanner but it also worked great (and much better than mac's standard scanner interface).
DAN T.
2021-09-25T20:00:00
Unless all ink cartridges are full all the time, you cannot print in black and white. In fact, you cannot print or copy at all! It is difficult to even turn the printer off!
frustrated
2021-08-06T20:00:00
I still love Brother products but this printer is giving me a lot of problems. Right now it says my ink door is open and it isn?t. Have to work on it a lot
Sandi
2021-07-30T20:00:00
I'm a bit upset, not able to install my Microsoft Window XP to this printer. I cannot use this printer with Windows XP, they do not have any printers compatible with this windows version.
Maggie
2021-07-28T20:00:00
I have loved Brother for 21 years, only buy Brother, unbelivably great Customer Support! But I tried to skimp because I had moved 1500 miles from my other Printer - this is no good. It rattles lie it's a rocket ship about to take off. It jams the paper 9 times out of ten. It takes a really long time to print one page. Save your money and get something else- Another BROTHER!!
SuzyQ
2021-07-26T20:00:00
Prints out clear images and set-up was really easy. I think it?s cool that I can easily print from my IPhone as well. No issues so far :
mch27562
2021-07-18T20:00:00
Does good job easy to use but by?????????. I ???.??
Rob 7.
2021-07-01T20:00:00
Printer has all the necessary features but the replacement inks are expensive and consumption is on the higher side
David
2021-06-29T20:00:00
It took a bit to get it to scan and I have to set it to fine to get print to come out normal.
stormey
2021-06-27T20:00:00
Best printer I've ever had. It's a workhorse and is very economical. I recommend it to all my friends and family.
Jules
2021-06-25T20:00:00
My daughter purchased an HP ENVY5070 very rarely would it print. I couldn?t wait to get another Brother printer. Now I?m HAPPY
Pixie
2021-06-24T20:00:00
Everything is right there in that small rectangular black box!
GoodBro
2021-06-19T20:00:00
I have been a loyal Epson owner for over 10 years. I automatically went back to Epson when I needed a new printer. My sister told me about her Brother and how much she liked it. So glad I listened to her. Love the way it loads paper. I print a lot of color for art projects. Very pleased with results. I had a lot of Epson ink left over, but it was worth the loss of the ink to get this much superior printer.
Sis1
Accidents happen. Protect your favorite Adorama products and purchase a protection plan to stay covered from accidental damage, mechanical or electrical failures, and more.
If we can’t fix it, we’ll replace it at no additional cost.
Protect your product from drops, spills, and more.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for international or U.S. territories purchases. Plans on open box items do not cover pre-existing damage.
Adorama Protect plans are available for ABS clients. If you have any questions or require assistanse, please call 800-223-2500
Browse our FAQ
Scan to Word, Scan To Excel, Scan To PowerPoint, Scan to Searchable PDF, Easy Scan to E-mail
GOOGLE DRIVE/GOOGLE DRIVE for Business, ONENOTE, BOX/BOX for Business, EVERNOTE/EVERNOTE Business, ONEDRIVE/ONEDRIVE for Business, DROPBOX/DROPBOX for Business
AirPrint, Google Cloud Print, Brother iPrint&Scan, Mopria, Wi-Fi Direct
Wireless 802.11 b/g/n, Wi Fi Direct, Hi-Speed USB 2.0
SNMPv1/v2c, APIPA (Auto IP), TFTP Server, ARP, BOOTP, Custom Raw Port/Port 9100, DHCP, DNS Resolver, ICMP, LLMNR Responder, LPR/LPD, mDNS, RARP, SNTP Client, Web Services (Print/Scan), WINS/NetBIOS Name Resolution
TFTP Server, NDP, RA, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, SNMPv1/v2c, ICMPv6, SNTP Client, Web Services (Print/Scan)
Color
1200 x 600 dpi
No
Yes
Black: 6ppm
Color: 3cpm
2in1 / 4in1
25%-400%
Yes
14.4k bps
Max. pages: 170
Send/Receive: Yes
Yes
1.8" Color Display
Up to 2,500
PC: Windows 10, 8.1, 8, 7; Windows Server 2008, 2008 R2, 2012, 2012 R2, 2016 Mac(R): OS X v10.11.6, 10.12.x, 10.13.x
Up to 1,000
128MB
Yes
Maximum: 20
Sheets: 50
Maximum: 8.5"/14" (21.50/35.56cm)
Minimum: 5.8"/5.8" (14.73/14.73cm)
Paper Tray: Letter, Legal, Executive, A4, A5, A6, Index Card (5" x 8"), Envelope (C5), Envelope (DL), Envelope (Monarch), Photo (4" x 6"), Photo (5" x 7")
ADF: 17 to 24 lb (7.71 to 10.88kg)
Yes
Sheets: 100
Yes
Ready/Printing: 50dB
Humidity 20-80% (without condensation)
Temperature: 50 to 95 Degree F (10 to 35 Degree C)
Power Off/Deep Sleep/Ready/Copying: Approx. 0.2W / 1W / 3.5W / 17W
AC 120V 50/60Hz
Black: 12ppm
Color: 6ppm
Yes
Ink Cartridge
Yes
Max. dpi: 6000 x 1200dpi
Inkjet
Windows, macOS
No
Max. dpi: 19200 x 19200 dpi
Brother iPrint&Scan
Max. dpi: 1200 x 2400 dpi (flatbed), 1200 x 600 dpi (ADF)
JPEG (JPG), PDF Single-page/Multi-page (PDF/A, High Compression PDF
E-mail, Image, OCR, File, Cloud Services (Web Connect)
B/W and Color
15.7 x 6.8 x 13.4" (39.9 x 17.3 x 34cm)
18.1 lb (8.2kg)
012502651147
Great low-cost desktop printer
By Phil71
Can't beat the features of this inexpensive printer! The double-sided booklet printing alone was worth it to me for saving paper! I also like the compact design which doesn't take up so much space.
Easy to setup and use
By Debbietante
Easy to setup and use. Easy to print from my iPhone. Perfect if your technically challenged. Didn’t realize it doesn’t seem to print photos.
The Brother Work Smart Series MFC-J491DW is easy to connect, compact, affordable and loaded with features and functionality to help boost productivity in your home, home office, dorm room or small office. This wireless color inkjet all-in-one delivers high-quality output, lets you reliably print, copy, scan and fax and enables wireless mobile device printing from your desktop, laptop, smartphone or tablet.
Use the automatic document feeder and 100-sheet capacity paper tray for generous output without constant monitoring and help save paper with automatic duplex (2-sided) printing. Cloud connectivity lets you scan-to popular Cloud services directly from the printer.
Features
Compact, and easy to connect
Compact color inkjet all-in-one printer that fits in tight spaces in your home, home office or small office so you can easily print, copy, scan and fax.
Simple to connect your way
Versatile connection options with built-in wireless or connect locally to a single computer via USB interface.
Printing as mobile as you are
Print wirelessly from your desktop, laptop, smartphone and tablet.
Intuitive Cloud connection
Scan-to popular Cloud services directly from the printer including Google Drive, Dropbox, Box, OneDrive and more.
Quickly scan and share documents
Easily scan and share documents using Brother Cloud Apps.
Versatile paper handling
Automatic document feeder and 100-sheet paper tray capacity that adjusts for letter or legal-size paper.
Helps save money and paper
Automatic duplex (2-sided) printing plus available high-yield replacement cartridges for cost savings.
Intuitive 1.8" color display
Easily navigate onscreen menus with the 1.8" color display.