
Review Summary
2024-09-23T20:00:00
My PC can no longer print to the printer. It just says something like 'receiving data'. Brother's customer care worked with me over the phone in hopes to fix it, but it didn't help- did several things including a total reset. It's out of warranty. It's only on it's 2nd toner cartridge. Printer still scans and prints copies of documents laid on the glass. But the most important feature, printing from my PC, just quit working. Spoke to an authorized repair shop, but they charge more than I want to pay to try to fix it. When it worked, I liked it a lot. It printed pages fast and clean. My particular printer has never been damaged or abused; it is in like new condition. It's sad to through it in a land fill.
Paul
2023-12-17T19:00:00
No support at all, won't work with Catalina, chat support doesn't connect, support email won't submit. Wifi has never worked, could get the ADF to work via a USB cable, now even that doesn't work.
drdoom
2022-11-17T19:00:00
A great machine for home use. The only problem I have had is that the feeder system gives an error message. I have done everything to get it working but to no avail. The flatbed works well but becomes a pain when say you have six documents to scan and then each has to be done individually.
Copeling
2022-09-25T20:00:00
LOVE THE EASY ACCESS. EASY TO FOLLOW INSTRUCTIONS.
NEGRITA
2022-09-11T20:00:00
What I love most about Brother is these machines last a Long, LONG time before they?ll need to be replaced. By a long time I mean atleast 10 years! This machine does everything I need it to do and it does it headache and hassle free. I love love love this brand.
david s.
2022-09-11T20:00:00
THANK you Brother for my great printer, and for your great Customer Service when I desperately needed help; your technical support team was there for my family and I when we had set-up questions as New Users. The most significant feature that I LOVE about my Brother Printer is the professional quality of the print copies; this is extremely important when I have to mail important correspondence to a government agency or regarding educational projects as a homeschooling parent. Also, my printer saves me money because I am not buying little ink cartridges over and over again. I have saved a lot of money on print cartridges with my Brother Printer because the toner cartridges last so long. My Brother Printer was a Great Purchase, and I will trust the Brother Brand when I purchase a color printer in the near future.
LLBB
2022-09-11T20:00:00
The printer seems to work great. I always had inkjets printers and had nothing but clogged nozzles. So far I have not had that problem. This has relieved me of a lot of frustration.
Mark
2021-05-24T20:00:00
I love my new Brother. Took the advice from Consumers Reports and the product lives up to their great recommendation. Easy to operate and install, good quality printing, fast. Doesn?t take up a lot of space.
Pixie
2020-12-03T19:00:00
A reliable, easy-to-use printer. Integration with Chromebooks could be better, however.
MDeWolf
2020-11-04T19:00:00
I was very pleased with my new Brother printer, copier and scanner. It was easy to hook up and I was able to start using it immediately. It is great that it can print on both sides of the paper which saves paper for me. I am glad I made this purchase.
Brother m.
2020-10-06T20:00:00
Fall sleep, wouldn't start, works whenever it wants
why I.
2020-09-28T20:00:00
Sold, Reliable and Long Lasting: By far the best type of printer I have ever owned.
Nimbus
2020-07-01T20:00:00
Easier setup than my HP's of the past, only owned for about a month and so far so good.
ttrjr1949
2020-06-07T20:00:00
Works great , but really need to simplify access to all features for dummies like me.
Gil1972
2020-05-25T20:00:00
I really like Brother Laser Printer. I had a little problems at first with the scanner which was my fault but I'm alright now
Skelva
2019-09-09T20:00:00
The description should clearly state that it’s print function is in black only and no color! It’s misleading otherwise as it shows “color scan” and also says “compact” while it definitely is not! Very disappointed here!
R T.
2019-08-22T20:00:00
A good copier, but absolutely useless for scanning. Every time I try to scan, there are issues, and it takes close to 2 hours to resolve on the phone. Buy something else or test the scanner right after you buy it and again 2 weeks later so you can still return it.
Jon R.
2019-05-28T20:00:00
Duplex Printing, Wireless, Modify Fax Cover Pages, Receive Faxes as PDF's to my Computer save ink and time from scanning.
April M.
2019-04-08T20:00:00
These are great printers for everyday use only fault I have is sometimes it costs more to fix than replace
wandab52
2019-03-10T20:00:00
Uses too much ink and keeps disconnecting from the wifi. But either way, does the job.
cmendez
2018-12-15T19:00:00
Bought a 2nd printer for working from home and tried to have it set up wireless also...as a result of the "help" call, when I went back to my home model...it no longer worked wirelessly! So i've had to set it up with a cable also. Problem with that is I can no longer print from the phone or tablet!! Not happy
Cath57
2018-12-03T19:00:00
Had the product about one year; no problems. Very reliable. Prints well and does evelopes well. The link to Amazon for toner replacement is very convenient.
Columbus41
2018-11-29T19:00:00
Once again, the this Brother machine was easy to install (e.g. on wireless network and love the display action choices versus using the button options. This is the fourth of fifth Brother machine purchased and every one has been great.
Another F.
2018-08-22T20:00:00
Easy to set up. Emailing from a scan is very easy. So far so good. Very happy with my purchase.
RayB
2018-07-24T20:00:00
I use all of the features on this model daily and it lives up to my expectations daily. I love the multiple document feeds. It saves me so much time.
Working 1.
2018-02-18T19:00:00
For the price the printing speed and quality is quite good, as is the scanning/copying. The only drawback I've come across is that the touch screen isn't very touchy. I find myself having to press... and press... and press again, before it will do what I want to do.
gregfig
2018-01-09T19:00:00
3. Cloud print services – This is HUGE! Without installing any software on my Windows 10 PC I signed into the printer by typing it’s IP address in my browser, signed in and your done. 4. Cloud scanning – another awesome feature that works. You can set scans to automatically upload to a specified folder in Dropbox/Onedrive/Evernote/etc. You can also set up email addresses for the scans to be sent to. You can have multiple options in case you want one sent to your work account, or another sent to Dropbox as a backup. I have one set up just for receipts and it captures everything and uploads it to my deductions folder in Dropbox. 5. Printing from mobile – either by the Brother iPrint app (which you can also trigger prints via NFC, or by Google Cloud, Airprint, etc. you can print full-sized docs from your mobile device. I set this up in minutes via the Brother app really nice interface for Android, and really effective. 6. Auto 2-side printing – for super efficient paper conservation 7. Large paper tray – holds 150 pages This printer, fax and copier gives a LOT of bang for your buck and is worth it in every way!
Laura W.
2018-01-09T19:00:00
Setup was easy and unit works as expected. Size fits well on desk
DanP
2017-11-19T19:00:00
I have gone through several printers made by two leading manufacturers. They all just die after a few years. Don't know why. I am hoping for better results for this printer, which a consumer magazine rated as most reliable. So far so good.
paulyester
2017-10-11T20:00:00
Just what I wanted, easy to set up and use. Would recommend to anyone wanting one for wifi.
Teresa O.
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Browse our FAQ
B/W Laser Technology
Toner Cartridge & Drum Unit
30ppm Black
Up to 2400 x 600 dpi
Windows & Mac OS
PCL6 & BR-Script
B/W Copying
Flatbed
35-Sheet ADF
30cpm Black
Yes
25% - 400%
Yes
2in1 / 4in1
No
Letter / A4
Yes
B/W & Color Scanning
Up to 19200 x 19200 dpi
600 x 2400 dpi
Brother iPrint&Scan free app download for wireless printing from and scanning to your mobile device.
Email, Image, OCR, File, Email Server (download), FTP, SharePoint (PC)
TIFF / BMP / MAX / JPG / PDF / Secure PDF / PNG / XPS
Windows / Mac OS
Includes Scansoft PaperPort SE with OCR for Windows and Presto! PageManager for Mac
Includes Scansoft PaperPort SE with OCR for Windows and Presto! PageManager for Mac
B/W Faxing
33.6K bps Fax Modem
Yes
Approx. 2.5 seconds per page
No / Yes
Yes
Yes
Yes
208 locations
Yes (250 locations)
Approx. 2.5 sec/page
Yes
Up to 400 page fax memory
Yes
250-Sheet Input Capacity
100 sheets
No
Yes
Letter, Legal, Executive, A4, A5, B5
Letter, Legal, Executive, A4, A5, A6, B5, B6, Envelopes, Custom Sizes (3.0-8.5" (w), 4.57-14" (l))
16-28 lbs / 7.25 - 12.7 kg
16 - 43 lbs / 7.25 - 19.50kg
5.8"/5.8"
8.5"/14"
17-24 lbs / 7.7 1 - 10.88 kg
Plain Paper: Xerox 4200DP 20lbs / 9.07kg, Hammermill Laser Paper 24lbs / 10.89kg
Labels: Avery Laser Label White
10/100 Base-TX Ethernet, Wireless 802.11b/g/n, Hi-Speed USB 2.0 interfaces
No
Printing, Scanning, PC Fax
AirPrint, Google Cloud Print, Brother iPrint&Scan, Cortado Workplace, Wi-Fi Direct
DROPBOX, GOOGLE DRIVE, EVERNOTE, ONEDRIVE, ONENOTE, BOX, FACEBOOK, FLICKR and PICASA Web Albums
Performance Matters Certified
Scan to Office, Outline&Copy, Outline&Scan, Easy Scan to Email, NoteScan
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port 9100, IPP, FTP Server, SNMPv1/v2c/v3, HTTP Server, TFTP Client and Server, SMTP Client, ICMP, Web Services (Print/Scan), SNTP Client, POP3, IMAP4
NDP, RA, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/ Port 9100, IPP, FTP Server, SNMPv1/v2c/v3, HTTP Server, TFTP Client and Server, SMTP Client, ICMPv6, Web Services (Print/Scan), SNTP Client, POP3, IMAP4
AOSS, Wi-Fi Protected Setup
2.7" TouchScreen Display
64MB Memory
No
Yes
10,000 printed pages
250 to 2,000 pages
WEP 64/128, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Secure Function Lock, Setting Lock, Secure Print
Yes
AC 120V 50/60Hz
1.7W (Sleep WLAN On: 3.9W) / 55W / 445W
50 to 90 deg. F / 10 to 32 deg. C
20-80% (without condensation)
30 dB / 53 dB
16.1 x 15.7 x 12.5" / 40.89 x 39.88 x 31.75cm
25.4lbs / 11.52kg
012502638889
fantastic printer but ugly charcoal color
By mrfixit
why did they change this printer from a black to a charcoal color? you cannot even tell the color is black on the web site. black matches any office decor and charcoal is a terrible eye sore. at least offer two color choices. this printer has touch screen but also touch plastic surface. if you touch the glowing numbers on the plastic surface, it dials your fax. the printer is compact and has a deep paper storage tray to hold half a ream. its very fast and efficient. the software and drivers m...
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Excellent Mulit-purpose Device
By TomN
Up and running in minutes - easy set up. Unusual now days - the device did everything it claimed it would do. Customer Support great. Set up on my wireless network and operational in minutes. Only one problem that was resolved by Customer Support - immediate response by Customer Svc - no "on hold waiting for an agent". The issue occurred when the printer would "go to sleep". From that point forward it could no longer be recognized by my IOS devices - I would have to "restart" the printer eac...
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The Brother MFC-L2720DW is a reliable, affordable monochrome laser all-in-one with an up to 35-page automatic document feeder for home or small office use. This desk-friendly, compact all-in-one has an up to 250-sheet capacity tray, connects with ease via wireless networking or Ethernet and prints and copies at up to 30ppm. 2.7" color TouchScreen Display for intuitive menu navigation. Print from compatible mobile devices over your wireless network. Scan documents to a variety of destinations, including popular cloud services. High-speed faxing. Automatic duplex printing. 1-year limited warranty plus free phone support for life of your product.
This Compact Laser All-In-One With Easy-To-Install Wireless Networking, Automatic Duplex Printing, Color Touchsreen Display And Mobile Device Connectivity Provides Fast, Low-Cost Output For Your Home Office Or Small Office
The Brother MFC-L2720DW is a fast, reliable monochrome laser all-in-one designed squarely with the Small Office and Home Office (SOHO) user in mind. Its compact, desk-friendly size is ideal for smaller offices where working space is at a premium and it prints and copies sharp, professional black and white pages at up to 2400 x 600dpi resolution. It offers the added benefits of business-friendly scanning and faxing from the scan glass or automatic document feeder, so it's ideal for the small office that has the need to duplicate, digitize and share documents. Thanks to its fast print speed of up to 30ppm and automatic duplex printing, it's ideal for printing business documents including multi-page reports, spreadsheets, invoices and more.
The MFC-L2720DW Offers Multiple Connectivity Options, Plus An Easy-To-Use 2.7" Touchscreen Display
Brother designed the MFC-L2720DW to make it easy to connect to a wireless network using the wireless assistant that walks you through set up. You don't need a USB cable and you won't even need to know your wireless network password. Share the machine with others on a wireless network using 802.11 b/g/n or wired network via Ethernet or connect to a single computer using a USB cable via the Hi-Speed USB port. Using the machine is equally easy. The simplified control panel lets you tap on the 2.7" TouchScreen Display and keypad to navigate menus, change settings and create custom shortcuts for frequently used settings.
Easily Digitize and Share Documents with Advanced Scanning Capabilities
The MFC-L2720DW features a built-in document glass for high-quality copying, faxing and color scanning. It allows users to scan documents to a file, image, optical character recognition (OCR), email, cloud destinations and Microsoft SharePoint. Plus the up to 35-sheet capacity automatic document feeder is ideal for unattended copying, scanning and faxing.
Web Connect Interface And Free Brother Cloud Apps Add a New Dimension of Functionality
You can access popular cloud services directly from your internet-connected MFC-L2720DW from the TouchScreen Display using the Web Connect2 interface. Scan to and print from specific web services without using a computer. Access DROPBOX, GOOGLE DRIVE, BOX, ONEDRIVE, ONENOTE and more. The MFC-L2720DW also comes with a suite of pre-installed, innovative Brother Cloud Apps that you access directly from the machine's TouchScreen Display. You'll be amazed by the functionality of these document management and sharing apps.
Print Wirelessly From Your Mobile Device Using Airprint, Wi-Fi Direct And More
The MFC-L2720DW gives you a full menu of choices for connecting to Apple, Android, Kindle Fire, Windows Phone or Blackberry mobile devices via: AirPrint, Google Cloud Print, Brother iPrint & Scan, Cortado Workplace and also Wi-Fi Direct, which allows you to print wirelessly from a computer or mobile device without the need for a router.
Budget-Friendly Acquisition Price and Low-Cost Printing
The MFC-L2720DW is priced attractively for SOHO users who are keeping a close eye on their budgets. Users can also enjoy a reduced cost per page and lower total cost of ownership by using high-yield 2,600-page replacement toner cartridges (TN-660, sold separately) and automatic duplex printing is a great way to help reduce paper consumption. The MFC-L2720DW is ENERGY STAR Qualified and offers a Toner Save mode to reduce toner use when you are printing less critical business documents as well as N-in-1 printing to help reduce paper and toner usage by combining multiple pages onto one sheet of paper.
Flexible Paper Handling for Busy SOHO Environments
The MFC-L2720DW is ideal for small offices and home offices, thanks to its adjustable, 250-sheet capacity paper tray that handles letter or legal size paper and a manual feed slot with a straight through paper path that ensures jobs printed on letterhead and envelopes always look their best.
Additional Features
Fast printing and copying. Help improve your productivity with print and copy speeds of up to 30ppm and produce professional output at up to 2400 x 600 dpi
2.7" Color TouchScreen Display Offers intuitive navigation and easy scanning to popular cloud services including DROPBOX, GOOGLE DRIVE, EVERNOTE ONENOTE and more
Flexible connectivity. Built-in wireless 802.11b/g/n and Ethernet network interfaces for sharing with multiple users on your network or connect locally to a single computer via its USB interface
Convenient mobile device printing & scanning. Print from your mobile device via:AirPrint, Google Cloud Print, Brother iPrint&Scan, Cortado Workplace and Wi-Fi Direct. Plus, wirelessly scan to your mobile device with the Brother iPrint&Scan app.
Easily produce two-sided output. Print professional two-sided documents and booklets using the automatic duplex printing feature. Also, create two-sided output from one-sided originals when copying and faxing. This feature helps to reduce paper use and saves money.
Flexible paper handling. Features an adjustable, 250-sheet capacity paper tray for letter or legal size paper. Plus, a single-sheet manual feed slot for envelopes, labels or thicker media.
Straight-through paper path. A manual feed slot and rear paper exit provide a straight-through paper path to ensure that all of your printed materials always look their best
Versatile, high-quality color scanning. Offers an up to 19200 x 19200 dpi (interpolated) resolution and a variety of "scan to" functions including: E-mail, file, image, OCR and SharePoint (PC)
Customer support. The Brother MFC-L2720DW offers a 1 year limited warranty with free phone support for the life of your product