Brother MFC-L8900CDW All-in-One Color Laser Printer

2025-05-29T20:00:00

Have had this model for years - just replaced one last month with the same model. The only problem I seems to be having is when printing in Windows 11 it sometimes puts out an error code if you try to print too quickly between items.

C W.

Originally posted at

2025-05-17T20:00:00

Great machine so far. Haven't had long, little noisy.

K v.

Originally posted at

2025-04-18T20:00:00

Brothers decision to allow OEM toner products is a key differentiator to the competition, especially HP and Canon. This product performs without issue and scanning speed is excellent. As a plus, the color coverage does not overutiluze the toner.

Phil S.

Originally posted at

2025-04-12T20:00:00

Very disappointed. I had a 9970CDW for years and loved it. This machine has been very frustrating, will not scan to my PC even though it's hardwired to my internet, often times takes several minutes to print, and tech support was very UNhelpful.

Cheryl

Originally posted at

2025-03-20T20:00:00

overall +++ rating. Having trouble printing envelopes - they get crinkled in the machine - please help fix this issue!!!!

Nora

Originally posted at

2025-03-13T20:00:00

I've had lots of printers over the years; ink jets lasers, copiers, etc. Almost every brand and the Brother has been the most dependable.

Bobs B.

Originally posted at

2025-03-10T20:00:00

Your tactics are SLEAZY to say the least I have 4 of your printer now and several over many years then out of nowhere both of my mfc-7860dw stop connecting to my wifi it can't be a coincidence especially after reading the reviews. YOU SUCK THANKS FOR WASTING MY MOST PRECIOUS ASSET. MY TIME.

Nonya

Originally posted at

2025-03-10T20:00:00

Printer tends to be slow when printing anything with pictures.

Gretchen

Originally posted at

2025-03-04T19:00:00

This machine is fairly slow. It does NOT give you a warning when you are getting close to be out of ink.

Treatment C.

Originally posted at

2025-02-24T19:00:00

Color is horrible, I filed a complaint and never heard back.

tharper

Originally posted at

2025-02-12T19:00:00

GREAT COLOR AND COST EFFECTIVE. EASY SET UP AND EASY CARE.

KEVIN E.

Originally posted at

2025-02-05T19:00:00

Printer is awesome with great functionality. The only draw back was in the Scanning to E-Mail setup. It was a bit difficult. I called Tech Support and they helped get me through it. He had a bit of an attitude and did forget a step so it didn't work, but I was able to figure out what he forgot.

Peter

Originally posted at

2025-01-26T19:00:00

This printer is PERFECT!! It has everything and does everything with a professional polished appearance!

distinctlyvanessa

Originally posted at

2025-01-24T19:00:00

Extremely well crafted printer / scanner with good support. One area for improvement would be better software for windows 11. My setup is windows 11 native driver (for printing) and iPrint&Scan (for scanning) - with ZERO Brother drivers. This works great for me, but should be plug and play right out of the box.

Medical M.

Originally posted at

2025-01-23T19:00:00

Very happy with purchase. Use it frequently every day. Copies are very professional.

Macon Q.

Originally posted at

2025-01-21T19:00:00

Great printer! I use it for my notary business with home loans.. I had one years ago with a dual tray. This one comes with only one tray, but I was able to buy the second tray which makes it complete for me. I was once a GM for Staples and buying cartridges for a less expensive printer is where people go wrong. This is a laser printer and prints up to 6,500 pages per drum.. Love having the scanning as well. It has come in handy so many times..

Dianne

Originally posted at

2025-01-20T19:00:00

Great customer service, had an issue with our printer and it was still under warranty. Got a new one sent to us right away .

State O.

Originally posted at

2025-01-08T19:00:00

This printer has been in service about 3 months now and has not malfunctioned at all.

The B.

Originally posted at

2025-01-07T19:00:00

I just received my brother printer, it came with a broken part on the back of the machine which caused the back plate to not stay open on its own and would cause paper jams. I contacted brother support and they were very helpful and quick responding. They are sending me a replacement machine. Outstanding customer service. Thank you brother!

Matt

Originally posted at

2025-01-05T19:00:00

For the past few years I have used this printer along with an HP 479. Both did everything I asked of them. The Brother printer has the unique ability to scan an ID both front and back and put on a single piece of paper. The only issue I have had is that the paper supply drawers do not accept envelopes.

Modowk

Originally posted at

2025-01-04T19:00:00

Great personal or small office copier/scanner. We had 2 of these in our HOA office for over 6 years and never had issues. Ink cartridges last a long time and not too expensive to replace. Unfortunately we had to finally replace as repair was too expensive and with past success we purchased again.

Palm H.

Originally posted at

2024-12-31T19:00:00

Initially was great, then the power supply died. Brother said, warranty expired call a repair center. I could not get a real quote for repairs, but was assured it was more than 50% of a new unit. Called Brother and was basically told "too bad". They offered zero real guidance or support. Probably my first and last Brother product.

PJMcM

Originally posted at

2024-12-25T19:00:00

All good except the scan feature. . I have to do one sheet at a time from the copier. Software difficult to find and load. Done several times and still not what I want

Dan L.

Originally posted at

2024-12-06T19:00:00

I upload the program 4 time I still can ton scan on windows 11

Carmin

Originally posted at

2024-12-01T19:00:00

The Brother MFC-L8900CDW is an outstanding all-in-one color laser printer that significantly enhances our office setup! From the moment I set it up, I was impressed by its sleek design and user-friendly interface. One of the standout features of this printer is its fast print speeds, which make handling large documents a breeze. The print quality is exceptional, with sharp text and vibrant colors that pop when I print presentations or everyday documents. Additionally, the automatic duplex printing feature saves both time and paper, a fantastic bonus for anyone looking to be more environmentally friendly. I also appreciate the range of connectivity options, including wireless printing directly from my smartphones and tablets. Furthermore, the scanner and copier functions work flawlessly. Love the duplex scanning feature, which allows me to digitize double-sided documents quickly-a huge time-saver Overall, the Brother MFC-L8900CDW is a reliable, efficient, and high-quality printer that meets all of my printing needs I highly recommend it to anyone looking for a robust solution for a small office.

Drew909

Originally posted at

2024-11-24T19:00:00

the color (red) is not working. we've changed the cartridge and it's still not printing in red.

rscriverparkplace

Originally posted at

2024-11-17T19:00:00

This is a nice computer for small businesses. The printing from PC's is a bit delayed, as well as copying, but good. Faxing and scanning features are great. Overall, has worked out good for us.

Benefit I.

Originally posted at

2024-10-24T20:00:00

Our device broke and was out of warrantee! Brother worked with us and provided a replacement! Extremely satisfied and happy with their customer service.

Hormonify

Originally posted at

2024-10-17T20:00:00

We purchased this Brother MFC-L8900CDW printer in July 2024 for business use, expecting a reliable, high-quality machine to print our marketing materials. Unfortunately, it has been nothing but a source of frustration. From the very start, this printer has failed to meet even the most basic expectations. 1. Ongoing Technical Issues: The printer consistently fails to complete print jobs. Documents get stuck in the queue, and the only way to resolve it is by repeatedly unplugging the machine. This is highly disruptive to our workflow and completely unacceptable for a business-grade printer. 2. Unacceptable Print Quality: The quality of the prints, especially graphics, photos, and vector images, is terrible. The colors are misaligned, and images look unprofessional-far from the quality we need to create polished marketing materials. We bought this printer specifically to print flyers, but it has proven entirely unsuitable for that purpose. Colors that are supposed to be solid have lines in the print. 3. Toner Usage Misrepresentation: Despite the printer's poor performance, we've gone through 3 yellow and 3 magenta toner cartridges in under 1,800 prints-much lower than Brother's advertised 1,800-page yield per cartridge. This is a major cost burden and clearly a misrepresentation of the product's capabilities. 4. Failed Replacement and Support: When we contacted Brother about these issues within the first 10 days, we were sent a replacement printer, but the problems persisted. This demonstrates that the fault lies with the product design, not a one-off defect. Brother has failed to stand by their product, offering no effective solutions despite repeated requests for support. The Impact on Our Business: 1. Lost Revenue and Increased Costs: The poor print quality of our advertising materials is costing us money. We rely on professional-looking flyers to promote our services, but the output from this printer is so unprofessional that it reflects poorly on our business. This has resulted in missed opportunities and lost customers. 2. Repeated Attempts to Resolve the Issue: We have made several attempts to rectify this problem with Brother over the past three months. Despite this, the issues remain unresolved. The replacement printer didn't fix the problems, and we are still experiencing the same frustrating malfunctions. 3. Significant Time and Effort Wasted: I personally have spent over 40 hours trying to troubleshoot and fix the print jobs. This has been a huge drain on my time, and instead of focusing on running our business and serving customers, I am stuck dealing with a printer that simply doesn't work as advertised. Request for Full Refund and Compensation In addition to a full refund for the printer, we are also requesting compensation for the significant amount of time and money we have lost due to this defective product. The countless hours spent troubleshooting, along with the lost revenue from failed print jobs and missed business opportunities, have severely impacted our operations. We believe Brother should compensate us for these losses in addition to refunding the full purchase price of the printer. Our previous printer, which was an older model from a different brand and over 10 years old, delivered professional-quality prints consistently up until the day the CPU needed to be replaced. Switching to Brother has resulted in a significant decline in both print quality and business productivity. Brother's inability or unwillingness to address these issues has left us with no other option but to demand a FULL REFUND and additional compensation. We have lost immeasurable amounts of clients due to the horrible and unprofessional print quality from this printer. This printer is simply not the reliable, high-quality product that Brother advertises. We urge Brother to acknowledge this and process both the refund and compensation without delay.

BmoreBizConsultants

Originally posted at

2024-09-20T20:00:00

I have owned the product for 3 years now and it's a dream.. a person needs to have a ok understanding of computers to use this to its fullest extend but it's worth every penny.. I use this causally not a daily driver for me

Que56

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