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Review Summary
2025-07-06T03:55:41
As described
ALLEN W.
2025-07-03T22:09:56
Reliable service with prompt and professional execution
BOYA W.
2025-06-19T04:31:11
I purchased my lens and its coverage together (it was a mistake). The CarePk coverage began at the time of purchase, not when the product was delivered. In my situation, the lens took over a month to arrive, so I lost that time from my coverage. Fortunately, I haven't had any issues with my product yet and can't comment on the coverage service.
NATALIA S.
2025-04-17T04:18:26
I thankfully haven't had to use it, but it's given me peace of mind.
JEAN W.
2024-11-06T19:19:51
Whenever I purchase any Canon photography gear from Canon or a Canon authorized dealer and the item that I buy is qualified to be covered by a CarePAK Service plan, I always buy one because I think it's well worth the money to have the peace of mind knowing that pretty much everything that could happen to the Equipment is covered. Here is a list of benefits that you receive with the purchase of a CarePAK PLUS Service plan: 1) Accidental damage protection 2) Normal wear, and tear extended coverage 3) Annual camera maintenance and sensor cleanings - One per year per term of plan 4) Free image recovery 5) $0 deductible - You pay nothing after the initial purchase of the plan 6) Free two-way shipping for repairs - 5 business day service 7) Service plan is transferable if you sell your equipment. 8) Service and Support directly from Canon, using genuine Canon products and parts 9) Complementary customer support for all covered products So you can see why you would always want to buy one if possible. They're not too expensive and I feel it's money well worth spending. There are some caveats you should note. You cannot buy a CarePAK PLUS service plan on any used Canon gear nor can you buy one for any gear, not purchased directly from the Canon store or from an authorized Canon dealer like ADORAMA. When I bought my R6 Mark II a few months ago from the Canon online store, I also added a four year plan for it. On its first birthday it will be going back to Canon for the included no-cost maintenance checkup and sensor cleaning. So when you buy Canon gear, don't forget to check out the CarePAK PLUS service plan for it. You'll sleep better at night, I know I do.
Landon B.
2024-09-18T06:37:14
Purchase and registration of the Canon CarePAK Plus 2yr plan was easily completed online. I am happy to have the coverage for this new camera body.
MARK H.
2024-08-07T10:01:47
Insurance: wouldn't leave home without it. Love the peace of mind this coverage brings.
NATHAN D.
2024-07-16T19:54:29
First time I've purchased the CarePAK, but it came in CLUTCH 3 weeks after I bought the camera. A friend was putting it on a tripod and dropped and and screwed up the USBC port. The process has been simple and I'm SO glad I got it! 100% recommend.
LOGAN H.
2024-03-14T08:22:48
Had the camera for a month shooting high school soccer at night. The eye auto focus is incredible. The whole thing has been awesome until the sticky shutter started happening in the third week. Manual mode; mech shutter; 1/1000; f2.8; auto iso; servo; back button focus; auto focus mode 4; h+. Once I release the shutter button, the camera continues to take 5-7 more photos. Is this a lemon?? I'm sure it can get fixed, but just annoying. If still recommend the camera.
NOEL Z.
2024-03-06T21:11:51
peace of mind
bradley m.
2023-12-13T09:58:14
I love the peace of mind it gives me for my purchases!
AUSTIN P.
2023-07-25T09:03:17
I haven't used the Care-PAK yet but it was extremely easy to enroll!
CHAN J.
2023-06-18T02:32:53
Such an important part of purchasing and caring for professional gear. Accidents happen!
JENNIFER B.
2023-04-21T08:12:19
great purchase
LISA R.
2023-01-05T07:18:27
Protection for my camera, which is great.
ANNA B.
2022-12-28T15:24:26
I'm glad they have an option to cover my purchase
Jeremy R.
2022-12-24T09:38:11
I had been shopping around for the Canon Rebel T8i and found that Adorama had the best price. The only issue with the package was that the screen protector included was the wrong size, but after reaching out to customer support they quickly mailed me the correct size.
ANNA S.
2022-11-24T18:54:03
Glad it is offered! When you invest that much into a camera, a few hundred more for insurance is a no brainer.
Tomas E.
2022-09-30T09:12:21
This add on is very essential and I highly recommend getting it even if you are very careful with your electronic devices. I definitely recommend getting this should your budget allow.
MORGAN D.
2022-08-05T08:28:28
The carePAK was really easy to purchase and activate. Though expensive, it provided me with peace of mind, allowing me to focus on getting good photos and video. The terms of the plan are great, and I would definitely recommend it to others purchasing a high-end Canon!
Amanda M.
2022-06-27T09:07:15
Purchasing this Canon warranty helps protect my investment from drops and spills and gives me peace of mind. Also included is a yearly cleaning. You can mail your camera to Canon for this service.
Courtney H.
2022-06-08T11:00:42
Gives me a great sense of security
PATRICIA A.
2022-05-02T06:28:31
Peace of Mind with a great camera
THOMAS S.
2022-04-13T10:28:28
The Canon camera kit that I purchased through Adorama went flawlessly and was a great experience. There was an issue with Google pay that was a minor complication that the folks at Adorama took care of quickly and affectively. I've called and emailed for advice. The folks that replied were knowledgeable and polite. I do like to shop close to home but when online shopping is this easy and saves me money I can't go wrong.
TRACY H.
2022-03-31T15:58:13
Canon CarePAK is a must for your camera. These are expensive tools and are expensive to repair. With the money.
TERESA C.
2022-03-31T15:43:36
Camera warranty is one of the few things I believe in purchasing. These items are expensive to purchase, repair and crucial to my business. Warranty and insurance are the smart move for business owners.
Teresa C.
2022-03-29T15:48:08
I hope I do not have to use it, however, great to have just in case. I have probably spent as much on extended warranties as a new camera, but if I ever need it, I can count on it. Great product for those times when you say Oh No! That was unexpected, but not to worry Canon CarePAK PLUS to the rescue.
John G.
2022-03-23T12:51:22
One of the smartest things I've done for my equipment and peace of mind.
CHRIS H.
2022-03-14T14:44:28
Have not had to use this yet
JAMES O.
2022-03-14T12:07:08
So far love my new canon! Upgraded from a canon 6d mark ii and the quality is already so much better! I love the different features like eye tracking which is pretty cool! It?s lightweight and the images are sharp even with an adapter! The dual slot was a must for shooting weddings so love that this has it! Def try this out if you?re wanting to get into the mirrorless world!
HAYLEY L.
Don't forget the CarePAK PLUS service plan, it's money well spent
By Landon B.
Whenever I purchase any Canon photography gear from Canon or a Canon authorized dealer and the item that I buy is qualified to be covered by a CarePAK Service plan, I always buy one because I think it's well worth the money to have the peace of mind knowing that pretty much everything that could happen to the Equipment is covered. Here is a list of benefits that you receive with the purchase of a CarePAK PLUS Service plan: 1) Accidental damage protection 2) Normal wear, and tear extended cov...
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Great product
By Gary s.
The best thing you can buy and hope you never use.
While your photography equipment represents a significant investment, the CarePAK PLUS 2 Year Protection Plan for Lenses ensures that your gear is safeguarded against life's unpredictable moments. This comprehensive service plan extends beyond the limitations of standard warranties, providing you with peace of mind for up to $500 worth of lens coverage.
The CarePAK PLUS plan is a testament to Canon's commitment to customer satisfaction, offering an array of benefits designed to keep your lenses in pristine working condition. Accidental damage, such as drops, spills, and power surges, can happen to anyone, but with CarePAK PLUS, you're covered. Even the normal wear and tear that comes with regular use is no longer a concern, as this plan includes additional hardware protection for all mechanical and electrical issues.
In the unfortunate event that your lens suffers damage, you can rely on Genuine Canon Factory Service for rapid repair processing. Our 100% US-based tech support team is never outsourced, ensuring that you receive expert assistance directly from those who know your Canon equipment best. We use only Genuine Canon Parts, so you can trust that your lens will be restored to its original quality.
Should your lens be beyond repair, rest assured that it will be replaced with an equivalent product, always genuine and always Canon. With a $0 deductible, you won't incur any out-of-pocket costs for repairs or replacements.
For select cameras, camcorders, and printers with a memory card slot, our Image Recovery service is included, helping you retrieve lost or corrupted images and videos. And when it comes to shipping, we've got you covered with free two-way shipping for all service and repairs - simply call for a pre-paid shipping label.
Moreover, the CarePAK PLUS plan includes an annual Canon Maintenance Service for EOS Cameras and EF/RF Lenses, which encompasses sensor cleanings to ensure your gear operates at peak performance.
The benefits of CarePAK PLUS are not just limited to the original owner. This plan is fully transferable, making it an added value if you decide to gift or sell your lens during the coverage period. The recipient will enjoy the same comprehensive protection without any hassle.
Lastly, with priority service at no additional cost, you can expect fast, reliable repairs with minimized downtime, so you can get back to capturing stunning images as quickly as possible.
CarePAK PLUS plans must be purchased within 90 days of your hardware purchase and are valid exclusively within the USA, including all 50 states and the District of Columbia. Protect your lens investment with CarePAK PLUS and shoot with confidence, knowing that we've got you covered.