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Review Summary
EOS Cinema Cameras and PRO Camcorders
4 Year
Accidental Damage Protection, Repair, Customer Support
5 Business Day - Repair
You can ensure the utmost protection for your EOS Cinema Cameras and PRO Camcorders with the Canon CarePAK PRO 4 Year Protection Plan. This comprehensive plan is meticulously designed to shield your valuable equipment from accidental damage such as drops, spills, and power surges, as well as the inevitable wear and tear that extends beyond the standard warranty. With CarePAK PRO, you can have peace of mind knowing that any damaged product will be restored to its optimal working condition or replaced with an equivalent model.
The plan offers extensive hardware coverage, addressing all mechanical and electrical issues that may arise from regular use. A key advantage of the CarePAK PRO is the direct service and support from Canon, ensuring a seamless experience as your equipment is serviced by Canon's factory-trained technicians using only Genuine Canon parts. This plan is also transferable, allowing flexibility if the ownership of the covered product changes during the coverage period.
One of the standout features of the CarePAK PRO is its commitment to minimizing downtime with a 5-business day service guarantee. Most claims are serviced and shipped within this timeframe, subject to parts or replacement product availability. Additionally, the plan includes Image Recovery, a vital service for photographers and videographers. This feature aids in retrieving lost or corrupted images or videos, recognizing the critical nature of your work. It is available for cameras and camcorders equipped with a memory card slot and is intended for use with the internal removable memory card.
The CarePAK PRO plan also offers free two-way shipping for all service and repairs. Simply request a pre-paid shipping label for your product, ensuring a hassle-free process. With a $0 deductible, you can avoid any additional costs for repairs or replacements. If your product cannot be repaired, you will receive the exact same model or a superior one, always guaranteeing Genuine Canon Products.
Furthermore, CarePAK PRO provides complimentary customer support from a dedicated team of experts via an exclusive member hotline. In summary, the Canon CarePAK PRO 4 Year Protection Plan delivers genuine Canon factory service, rapid repair processing, a dedicated customer support team, and authentic Canon parts, offering you unparalleled peace of mind for your EOS Cinema Cameras and PRO Camcorders.
800-652-2666