Canon CR-X500 13.4MP 4K UltraHD Outdoor 15x PTZ Camera

SKU: CACRX500 MFR: 5424C002
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Key Features

  • Capture stunning 4K Ultra HD video with the Canon PTZ camera, perfect for broadcast quality.
  • Experience powerful 15x optical zoom on this PTZ camera, bringing distant subjects into clear view.
  • This outdoor PTZ camera is built tough with IP55 dust & waterproof rating for reliable performance.
  • Ensure seamless integration with genlock support on this PTZ camera, ideal for multi-camera setups.
  • Enjoy exceptional low-light performance on this PTZ camera, capturing clear footage in minimal light.
  • Control your shots remotely with the Canon PTZ camera, offering smooth pan, tilt, and zoom operations.
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Special Order?Estimated to Ship: 08/17/2025
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Canon CR-X500 Specifications

Camera
  • Color

    White

  • Operating Condition

    Outdoor

  • Image Sensor

    Type 1.0 (1.0 in.) single-plate CMOS sensor
    Total pixels: approx. 13.40 megapixels
    Effective pixels: approx. 8.29 megapixels (3840 x 2160)

  • Lens

    f=8.3 - 124.5 mm, F/2.8 - 4.5, 15x optical zoom, 9-bladed iris diaphragm
    35mm equivalent focal length: approx. 25.5 (W) - 382.5 mm (T)

  • Zoom

    Optical: 15x
    Advanced Zoom FHD: 30x

  • Lens Configuration

    18 elements in 14 groups (including 2 aspheric elements)

  • Image Stabilizer

    Optical-shift

  • Shutter Speed

    Auto, Manual 1/3 - 1/1000 sec.

  • Iris

    Auto, Manual

  • Gain

    Auto, Manual 0 db - 33.0 dB

  • ND Filter

    Built-in (Off, 1/4, 1/16, 1/64), motor operated

  • Color Sampling

    4:2:2, 10-bit

  • White Balance

    AUTO (AWB), Set

  • Focus

    Dual Pixel CMOS AF

  • Gamma

    Normal1: BT.709, Normal1: BT.2020, Wide DR: BT709, Wide DR: BT2020, PQ: BT2020, HLG: BT2020, Canon Log 3: BT709, Canon Log 3: BT2020

  • Image Quality Adjustment

    Master Pedestal, R-Gain, B-Gain, R-Black, B-Black, Gamma, Color Matrix, Knee, Skin Detail, Sharpness, Black Gamma, Noise Reduction

  • Min. Subject Illumination

    Approx. 3 lux (shutter speed 1/60 sec., Frame Rate 59.94P, Gain 33.0 dB)

Pan and Tilt

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  • Pan and Tilt

    Pan operation range: Horizontal +/-170 Degree
    Pan operation speed: 0.5 Degree - 25 Degree /sec.
    Tilt operation range: Vertical -50 Degree - +30 Degree
    Tilt operation speed: 0.3 Degree - 20 Degree /sec.

  • Pan, Tilt, Zoom operation

    Simultaneous

  • Repeatability

    +/- 7'

  • Turning Radius

    Pan: 620mm dia., Tilt: 430mm dia.

Output Format

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  • SDI

    3840x2160: 59.94P (4:2:2 10 bit)
    1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P (4:2:2 10 bit)

  • Supported Control Protocols

    Canon NU Protocol

Interface

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  • Control Terminal

    RS-422 Serial

  • 12G-SDI OUT Terminal

    BNC jack (output only) x 1

  • GEN-LOCK Terminal

    BNC jack x 1

  • AUX Terminal

    Yes

Environmental

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  • Dustproof Waterproof Rating

    IP55

  • Wiper

    Yes

  • Paint

    Salt-resistant

  • Noise

    NC55 or less

  • Wind Resistance

    Normal Operation: 0-25m/s
    Operation Possible: 25-35m/s
    Non-Destructive: 35-60m/s

  • Operating Environment

    Temperature: -15 Degree C - +40 Degree C (+5 Degree F - +104 Degree F)
    Humidity: 10% - 90% (without condensation)

General

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  • Power Source

    External: DC 10.5-15 V, 90W

  • Supported Controllers

    Hardware: RC-IP100

  • Dimensions (W x H x D)

    Approx. 13.27 x 15.35 x 15.2" (337 x 390 x 386mm) (excluding protrusions)

  • Weight

    Approx. 37.48 lbs (17kg)

  • UPC Code

    013803345803

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PTZ Cameras: Everything You Need to Know

PTZ Cameras: Everything You Need to Know

PTZ (or pan, tilt, zoom) cameras offer a wealth of benefits and can be remotely controlled by camera operators or automated software.
Read more

About Canon CR-X500

CR-X500

The versatile CR-X500 4K PTZ Camera is a successor to Canon’s well-established BU-47H HD PTZ camera. Targeted to bring outstanding image quality at 4K resolution for outdoor use by broadcasters, cable networks, sports stadiums and for weather and traffic monitoring, Canon’s CR-X500 4K PTZ camera is IP-55 rated for dust and water resistance and is equipped with powerful features and functions.

The CR-X500 PTZ produces incredible 4K image quality with the combination of a 1” CMOS sensor, Dual DIGIC DV 6 image processors and 15x Optical 4K UHD Zoom lens. These core components provide the image-processing power and speed that enables 4K UHD video at up to 60P over 12G-SDI and precise focus with Dual Pixel CMOS AF.

High Quality 4K 60P Image.

High Quality 4K 60P Image.

1.0 Type (1”) 4K CMOS Sensor.
The CR-X500 features a Canon 1.0-inch 4K CMOS image sensor capable of 4K UHD video capture at 60P, making it a versatile addition to any 4K workflow.

The CR-X500’s 1.0-inch sensor allows for larger photosites compared to smaller-sized sensors, resulting in improved images with less noise in low-light situations. The larger sensor also exhibits a shallower depth of field at large apertures, providing greater depth of field control and more creative options. The CR-X500’s Dual DIGIC DV 6 Imaging Processors further drives the high sensitivity and low noise performance of the camera.

Dual DIGIC DV 6 Image Processors.
The CR-X500 PTZ camera incorporates dual Canon DIGIC DV 6 Image Processors, which are essential in providing high-quality imagery, advanced performance and convenient operability. This advanced core technology component provides the image-processing power and speed that enables features such as 4K UHD video acquisition, precise Dual Pixel CMOS AF and Advanced Zoom function.

Dual Pixel CMOS AF.
Dual Pixel CMOS AF is Canon’s breakthrough AF technology that uses a CMOS sensor with a structure that combines imaging and phase-difference AF functions. The Dual Pixel CMOS AF determines the focusing position by the phase difference, which drives the focusing lens smoothly and enables quick focusing. The AF tracking capability is effective even during zooming, panning or tilting. On the other hand, with conventional contrast AF method, used by other cameras, the focusing position is determined by the contrast (difference of brightness). Therefore, the focusing lens may move slightly back and forth around the focusing position, which could cause delay when focusing.

4K 59.94P 4:2:2 10-bit Output.
The CR-X500 supports 4K 59.94P 4:2:2 10-bit Output for natural and realistic 4K video.

Canon 15X Optical 4K UHD Zoom Lens.

Canon 15X Optical 4K UHD Zoom Lens.

15x Zoom Range 25.5mm-382.5mm (35mm equiv.)
The CR-X500 features a 15x Optical 4K UHD Zoom lens with a 35mm equivalent range for 25.5mm – 382.5mm. This zoom range helps to capture wide angle environment shots to telephoto detail subject shots.

The lens group zoom system makes the 4K UHD lens compact and slim while providing support for the CMOS sensor.

Aspheric lens elements are utilized to achieve 4K image quality while correcting various aberrations over the entire zoom range.

The CR-X500 is equipped with a built-in ND filter mechanism that allows the user to select from three densities: 1/4, 1/16, 1/64. With the built-in ND filter, users can achieve rich video expression by controlling aperture values.

30x Zoom In HD When Using Advanced Zoom.
Users can get up to 30x Advanced Zoom when shooting in Full HD, which utilizes the CR-X500's full 4K UHD sensor to extend the zoom range while maintaining image quality.

Image Stabilization.
The lens structure of the CR-X500 enables real-time responsiveness in a three-dimensional space, allowing the optical image stabilization Canon lenses are known for.

Smooth Pan, Tilt & Zoom.

Smooth Pan, Tilt & Zoom.

3-Axis Simultaneous PTZ Movement.
The CR-X500 can smoothly Pan, Tilt and Zoom simultaneously to quickly and easily move from one shot to the next.

Wide ±170° Pan/+30 ~ -50° Tilt Coverage.
The CR-X500 is equipped with a Pan & Tilt drive mechanism supporting a range of ±170° Pan, -50° ~ 30° Tilt.

Furthermore, the CR-X500 exhibits a variable Pan speed of 0.5° - 25°/second and Tilt speed of 0.3° - 20°/second.

IP55 Dust & Water Resistance.
The CR-X500 is resistant to dust and water intrusion to the IP55 rating level.

Wind & Salt Resistance.
The CR-X500’s paint is salt resistant to better protect against environmental wear, and pan and tilt operations are wind resistant.

Built-In Wiper.
The included wiper allows for the wiping of the camera lens when weather conditions call for it.

Warranty Information

This product has a limited warranty of 36 months.

Product Documents

User Manual

Key Features

  • Capture stunning 4K Ultra HD video with the Canon PTZ camera, perfect for broadcast quality.
  • Experience powerful 15x optical zoom on this PTZ camera, bringing distant subjects into clear view.
  • This outdoor PTZ camera is built tough with IP55 dust & waterproof rating for reliable performance.
  • Ensure seamless integration with genlock support on this PTZ camera, ideal for multi-camera setups.
  • Enjoy exceptional low-light performance on this PTZ camera, capturing clear footage in minimal light.
  • Control your shots remotely with the Canon PTZ camera, offering smooth pan, tilt, and zoom operations.

What's in the box:

  • Canon Camera Body (White)
  • Waterproof Tube
  • Control Connector
  • 3x Ferrite Core
  • Printed Documents
  • Canon 3 Year Limited Warranty