Canon MAXIFY MB5420 Wireless Home Office All-in-One Printer

2025-01-02T19:00:00

A wonderful product with excellent tech support. Thanks

RayJ

Originally posted at

2024-11-18T19:00:00

Ken was wonderfully patient, kind, and professional.

Raemey

Originally posted at

2024-08-09T20:00:00

This is the second tech agent that couldn't help me with the OCR software that is included with my Canon Printer. I felt like the two issues I had were not taking seriously. I'm very disappointed with Tech Support.

SteveIzHere

Originally posted at

2023-06-01T20:00:00

While the printer has held up software that ties it to devices has not been updated. It no longer prints from android because the CA certificate self signed for the device is not acceptable to Android devices when installed . Even manually installed. The encryption of the self signed cert is too old.

Joe c.

Originally posted at

2023-04-18T20:00:00

I own a MB5420, it's just over one year old. The logic board just went in the printer and CANON just told me that they don't sell the parts for this printer even though they are still making and selling the printer!! I used to be a big CANON fan!! NO MORE!!!

AXTrini

Originally posted at

2022-03-27T08:57:50

Long time Canon user when it comes to PIXMA AIO printers. My MG 5020 finally bit the dust since 2015.Served me well for regular printing use and also good for graphics and pictures. Decided to get another PIXMA AIO and this MG5420 fits the bill and form factor. Hoping to get at least 5yrs use from it! Thanks

BENEDICT S.

2022-02-15T19:00:00

Overall, I'm happy with the printer. It does a nice job scanning documents and pictures and does a good job printing documents. It does have one major flaw, however, It does not have a setting for printing in draft mode. The only options are high and standard. I am a writer and prefer to print my drafts in draft mode to save ink. If I had known this did not have a draft mode I would not have bought it.

Allan17

Originally posted at

2021-10-29T20:00:00

Purchased product about a year ago and the unit has had to be replaced 3 times already in that time span for the same problem code 5040 which is a hardware failure code per phone support and can not be fixed by the end user and must be returned for a replacement unit.

14629

Originally posted at

2020-10-04T20:00:00

With Covid 19 forcing a lot of us to work from home, I needed a printer that can scan to email, and has decent printing capabilities. For me, I’ll be printing the kids worksheets as I’m using this for all of their remote school work and scanning their work. This printer meets all those needs. Setting up was a breeze. I’ve always used Canon products so I’m always partial because they never disappoint. For picture printing I use my Canon Pixma and not this printer. The scanning has been awesome with the ability to scan to multiple PDF by using the flatbed when you can’t use the Automatic Document Feeder right from the control panel. You can rotate from within the screen panel saving you the editing on the computer. Great printer, easy software and setup.

Tech D.

Originally posted at

2020-09-08T20:00:00

First, I own 2 Canon Selphy's - 4 MX- 922's and now the Maxify. For a home office with Real Estate, I must say this machine is Awesome. Prints double sided for both photos and Text. Cell phone print, and cloud print. Clean, Clear, Precise. Fax & copy are great. Please read and follow the set up procedures. A little care can go a long way. Oh Yea, My other printers are all still working and doing a wonderful job.

bizcom1

Originally posted at

2020-03-26T20:00:00

Overall, good performance, but envelope printing could be made easier. This is my second MB5420; the first just “died” after 8 years service.

Mark R.

Originally posted at

2020-03-23T20:00:00

We had a 1 model earlier version of this printer MB5120 when it gave us the error code B504. I could not find a fix and called tech support. They said it was most likely a logic board issue. Canon replaced it under warranty with this MB5420. I asked if the warranty reset with the new printer and they said, "No, it will be covered under your previous warranty until that runs out". That warranty expired 3 months after getting the replacement. Convenient for them because less than a year after getting the replacement the new MB5420 is now getting the B504 error and now there is no warranty. One thing I noticed is that most of the good reviews here are from people who had the printer way less than a year and most only a couple of months. From my research most people reported this error occurring about a year or a little longer for the error to appear. Which means it may be under warranty. But keep in mind that when they send you a replacement it does not come with a new warranty. Canon will tell you it is a problem with using off-brand/generic toner. The problem with that reasoning: 1 The toner type does not create logic board problems 2) I only used Canon toner By profession I am systems engineer for a major corporation where I maintain systems hardware/software/firmware/networks to include printers. I could fix this but the part is almost as much a new printer.

NANOOK

Originally posted at

2020-01-13T19:00:00

Awesome wireless and email printing functionality.

Daddyof6

Originally posted at

2019-12-12T19:00:00

Very dissatisfied less than a year of ownership Trouble light on No way for user repair Tech service call line wait 2 hrs Currently used as a paperweight

Jerry 4.

Originally posted at

2019-09-01T20:00:00

After bad experiences with less expensive printers, I decided to spend a bit more money for my home all-in-one unit and get something better. Canon's reputation as a printer manufacturer was good, the price was competitive so I thought I'd made a good decision. Well, that proved false. The printer works well wirelessly and scan quality is adequate, and when it prints well, it prints well. Unfortunately, that doesn't happen as often as it should. Most of the time there are smudges, lines, or other marks that simply shouldn't be there. It frequently grabs two sheets of paper at a time and often prints part of the page on one sheet, the rest on the other. The colors are completely off most of the time and it is inconsistent, that is, I can print the same document twice and get entirely different colors. This printer frequently goes into some sort of initialization mode or head cleaning or some such when you try to print, which can take several minutes before printing starts. The user interface for scanning (from the computer is without question the worst I have ever seen. If you want to change the folder to scan to, I've counted around eight to ten clicks to scan where it should be about two or three at most. You have to go through several windows when it could easily be done on one. Also, I was dumbfounded the first time I scanned when the scanner automatically appended the date and a sequence number to the file. This is a normal function/feature on most scanners, however I don't need it. When I couldn't find how to disable the feature (I looked everywhere for a checkbox to turn it off), I finally called tech support, they said there was no way to turn it off and I "just need to go in an manually change the file name to erase the date and sequence." So I now have to scan, then go and modify the file name. I've had this printer for less than two years and have been disappointed in it pretty much from the get-go. When printing got worse, I tried to find how to get it repaired, but the website was useless and I was told that it was out of warranty so they would not do repairs. One other thing, this thing guzzles ink. Expensive to operate. I'm shopping for a new printer, not Canon... ever again.

Valleydweller

Originally posted at

2019-08-18T20:00:00

Perfect for my new home office and intended use for my volunteering and Veterans programs.

cool b.

Originally posted at

2019-08-10T20:00:00

I bought this printer two years ago, and has been the best. Duplex printing and scanning, very low running cost (be sure to select the 'print to grayscake' option, to avoid using color cartridges on black text.

FidelC

Originally posted at

2019-07-01T20:00:00

A decent fast-paced printer overall. This printer does jam easily depending on the type of paper you use and wish it included edge-to-edge printing, but over all a decent printer for medium-sized work flow for your print jobs.

heyimclay

Originally posted at

2019-01-25T19:00:00

I love and hate this printer. The good news, when the printer works, its GREAT. Print quality is decent and fast. Scans piles of documents well. Software and utilities good with plenty of options. Now the bad. The ink cartridge system is the worst I've ever experienced... I should say suffered. First, you can't just swap the cartridges whenever you want. The printer demands that the cartridge be empty. Why? When you do run out of ink and swap the cartridges, the nightamre begins. Without exaggeration, I've had to do nozzle and deep cleanings 30-40 times to get the printer to print again - black is the worst. Think of all the time and ink wasted. Did anyone test this printer? Beyond frustrating and completely unacceptable for a printer in this price range.

Xorg

Originally posted at

2018-09-18T20:00:00

I purchased this useless machine about 6 months ago and it has provided me with nothing but headaches ever since. I print and scan about 90 – 100 pages five days a week for work. From the unit overheating while scanning, to ink smudges, to having to register the paper trays every time I put paper in them, to paper jams, to skipping pages while scanning, to scanned items coming out all askew, this machine is just not up to its hype. It is a worthless!!! I have had three different Canon products and they have ALL been a disappointment. Never again will buy from Canon.

Azarack59

Originally posted at

2018-09-12T20:00:00

After 3 months this printer stopped printing black. No text, no outlines (uses cyan, nothing. Cleaned print heads, deep cleaned, power cycled, switched paper type, and it will work for 2 prints and stop again. I was a longtime Canon customer, but no more. I should not have to continually so steps and waste ink to make my printer print properly. I must add we only used Canon OEM ink.

StephenE

Originally posted at

2018-03-13T20:00:00

If you are using windows 10, run away. The drivers work very poorly and need major updates. As of March 2018, they still do not work correctly.

Petethesecond

Originally posted at

2017-11-01T20:00:00

If there is handwritten parts on a document, it must be scanned as .jpg, otherwise it's it's all jumbled badly, with misc. text boxes and Letters that I've yet to find an explanation for. Also a bummer, the auto document feeder in .pdf only. SO I get to scan one at a time... the hundreds and hundreds of handwritten docs for which I'd planned to use the auto feeder. The top portion that must be lifted is heavy and awkward because it wants to slam itself shut hard and fast each time I start to close it but it's so heavy I won't try it. The paper holders must be registered every single time you pull it out, which I find ridiculous. I have to read and reread the manual which is of little help anyway because there are so many options I can't remember what does what and when from one print job to the next. The quiet feature is fabulous if you're not in a hurry. And good luck figuring out how to print photos. The coolest feature is you can scan like a dozen photos at once and they come out as individual files if you can figure out how to do it. I read about it but it happened on accident, now I can't remember how I did it. But, as long as the pics fit on the glass and I keep a fraction of space between all edges...I know it can be done. If you think you're going to print hundreds of docs at once, go elsewhere, the ink gets lighter and lighter with over 20 pages I've found.

Lula1023

Originally posted at

2017-01-16T19:00:00

I WAS NOT IMPRESSED WITH THIS PRODUCT. I FOUND IT HARD TO SET UP AND IT DOES NOT CONSISTENTLY WORK. I HAVE ONLY USED IT TWO OR THREE TIMES BECAUSE I DON'T FEEL LIKING DEALING WITH THE HASSLE OF TROUBLESHOOTING IT. WHEN I HAVE BEEN ABLE TO GET IT TO PRINT, THE QUALITY IS GOOD. I MISS MY PLUG AND PLAY PRINTER. I RECEIVED A FREE SAMPLE FOR WRITING THIS REVIEW.

TIARA L.

Originally posted at

2016-12-01T19:00:00

I received this free printer to review and I'm very satisfied. PROS: 1. Excellent quality when printing 2). Eco-friendly - can print double-sided 3). Can work wirelessly or wired 4). I was able to print from my computer, tablet and my phone after downloading the free app (very easy to set up) 5). Able to print, scan and fax CONS: 1). Printing is pretty slow 2). The set-up instructions were not very clear, especially when loading letter paper. Took me quite some time to set that part up. 3). The printer only works with later operating systems, so I had to update my Macbook before being able to print 4). VERY large and takes up my entire desk 5). Pretty loud when printing and shakes the entire desk

MROB

Originally posted at

2016-09-24T20:00:00

I received a free sample of this printer to review. The printer worked very well. My wife and I are teachers and used the printer quite a bit before the black ink level became low. The printer driver was not easy to install and we were only able to install it on one of our laptops. Otherwise it is a fine product for printing and copying.

Charles B.

Originally posted at

2016-09-21T20:00:00

I would like to note that I received a free sample in return for my honest review of this product. I have operated a small business in my home for several years now. I have been using a different brand for the last several years and have never been happy with the overall product. Between my business and personal needs, I felt that I needed a higher end product. I have definitely found it. First, I would start off with my only negative about the Canon Maxify MB5420. It is definitely larger than past all-in-one printers that I have used. I was surprised when I took it out of the box. One note is that it has a similar footprint to others, but is just taller than most home printers I have seen and used. Now I would like to note that there is a reason for this- it is a fully loaded all-in-one that makes my life easier. The most obvious and simplest feature that I love is the high capacity paper trays and ability to handle several different sized paper. Also, though I have not needed refills for my ink yet, it will be much more cost-effective than my last brand. Obviously, you have the ability to easily print, scan, copy and fax. Set-up was very easy- I had it up and running in about 30 minutes. It connects with my computer and even with our mobile devices through our wifi. I even have an app on my phone for quick and easy printing on the go. This was a nice surprise, with the ability to print out pictures or documents quickly and easily right from my phone. I have also noticed that the speed of scanning and printing are very fast, in comparison to my last one, which was a high end home printer from another popular brand. I have not even gotten a chance to use all the features the MB5420 has yet. I look forward to the next time I need to send a 50 page fax or scan a 100 page legal document. From what I have seen, it will take a fraction of the time and effort that it normally would have in the past. I highly recommend this product. Whether for its capacity, speed, or ease of use, among other things, Canon Maxify MB5420 Printer has made my hectic life a little bit simpler and easier. It is perfect for small business or home use. I have already recommended it to my brother for his home use.

Greg K.

Originally posted at

2016-09-10T20:00:00

I received a free maxify mb5420 printer in exchange for writing a review and I can honestly say this printer was much better than I expected. It was easy to set up and use, wireless printing only took a minute to set up, overall very user friendly. I brought the printer to my work office to test it at a different level and it definitely surpassed all of our needs! I love having this printer at home though again. It is quick and reliable and doesn`t seem to be using tons of ink like some of my previous printers. It is larger than standard personal home printers but it is not large in relation to the capacity of the work it can do. I definitely recommend this printer and I can say that the fact that I got it for free did not influence my decision. Happy printing!

Kristina K.

Originally posted at

2016-09-09T20:00:00

I received this product for free in exchange for my review. When I received this printer I was shocked, because I didn't expect to receive something so high tech to review. I must say this is just what I needed to help me continue to build my business on the Administration side as a Professional MUA (Makeup artist). I must say that the setup process takes some time to get down, but once it's finished you're ready to get rocking. I love that this printer has the capabilities to print, scan, copy and fax. I love the wireless capabilities as I have been able to connect my smartphone, tablet, laptop and desktop to it. It has so many awesome features to choose from as well. I also love how it's already quiet while printing, however, it has an additional feature called the quiet setting. I also love the 2 drawers for holding paper of different sizes. The full color printing comes out poster ready. I have printed quiet a few things on this printer and I'm excited to say that I am in love with it. Although I have yet to print envelopes or pictures taken with my smartphone, I doubt this printer will disappoint at any capacity. If anyone is in the market for a printer to use for business and/or personal use, I highly recommend the Canon Matrix.

LaKisha B.

Originally posted at

2016-09-08T20:00:00

I was sent this printer for free in return for writing an unbiased review which is what I did below. I have been using this printer for several days, and I really like it. It was easy to set up for USB (and when I had a question, I called Canon support, and they were great at walking me through it. It makes nice copies, it is quick and it is very quiet for an inkjet printer. I would definitely recommend it.

Andy S.

Originally posted at