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Review Summary
2021-09-26T08:59:55
It worked great at first but now my computer won't recognize it and I can't get it to connect to ship station. I'm really bummed that I spent all this money on a scale that was supposed to connect to my computer and I could still be using a $20 non-connected scale. I'm still trying to troubleshoot the issue to see if I can get it working again but I'm really disappointed :(
Kelsie D.
2019-12-16T19:00:00
This scale works great, but it just died on us after a year and a half of use (so it is outside of warranty. We've had other scales last us many years, so this is disappointing, especially at the cost. We love the auto detect weight feature, and it works with a Mac, which is great.
RocketMeesch
2018-12-03T19:00:00
I bought this product specifically for the Insta Rate software and come to find out that they discontinued that feature. It would of been nice if they remove this off the shelf and replace it with a scale that don't show that feature. I'm going to return this back to the store............!!!!!!
Hauling
2018-02-10T19:00:00
I purchased this product because of the InstaRate postage calculating software, only to come find out that the service ended in August of 2016 and I purchased it in February 2018. They still had it at regular price of $99.99 but I was able to get it on sale for half that price. It looks nice and works great with the exception of the software so that is disappointing. When I called customer service they stated that there was no other calculating software, I would have to manually enter it into the postage software I was using to ship the item. He also stated that this must be an outdated product yet it still is being sold at regular price everywhere and on the DYMO website. I am a fan of DYMO products but this has left a bad taste.
MAPNFL
2017-08-14T20:00:00
I bought the scale a few weeks ago and I am very happy with it.
Rely
2017-03-20T20:00:00
This garbage goes to sleep every three minutes. I then have to wake the garbage up and restart all of the software that is dependent on a scale. If you are in the middle of processing a shipment it will go to sleep and you can then start the process over from the beginning. Someone needs to fix this device it's unusable now. Save your money and buy a product that will stay powered by design.
MikeDontLikeCrapProducts
2017-01-24T19:00:00
The Dymo M25 model does NOT come with online support. If you cannot find a free app to work with the scale you will have to manually compute it yourself. DYMO does NOT have a support program for this scale.
ADMIN10
2016-08-24T20:00:00
The scale is nice looking and gets power from USB. But my computer doesn't seem to know it's there and Ship Station also does not see it. It's very expensive for just a scale. I paid for the connected capability.
No P.
2014-10-19T20:00:00
I am using this with my new windows 8.1 so it may be 8.1 issues, but this scale continually goes to sleep and won't wake up. I have to unplug the usb and replug it in to wake it up. If I push the HOLD button to hold a weight for a larger package it goes to sleep and won't wake up.
mjtx
2014-08-17T20:00:00
I bought two of these, the first an open-box item at Amazon, then a brand-new one at Amazon. Both of them started refusing to turn on. The first one failed within 2 weeks. The second one failed within 10 days. It's not my computer because neither would work on a fresh set of batteries either. Great build quality but poor quality control. I would not buy again.
techgeek
2014-03-06T19:00:00
I am disappointed that this unit did not come with a plug so that it could be plugged into an electrical outlet instead of through a USB port. Who wants to keep replacing batteries in appliances all the time? Can the model be adjusted to accommodate an electrical cord?
Mandy794
2014-02-27T19:00:00
This digital scale along with the instarate software allows me to calculate exact postage rates and mail packages directly from my home.
MICHAEL V.
2014-02-19T19:00:00
Thought the scale also gave postage cost but has weighing capabilities
reeree
2014-02-11T19:00:00
Scale is good for just weighing pieces; however we really wanted the scale to also compute what the cost would be, as our previous scale which no longer is being updated by Pelouze. Disappointed in that aspect, but the scale is good otherwise.
Johnsonkrny
2013-07-01T21:00:00
Easy and convenient to use.
DF
2013-01-28T19:00:00
we have a online store and we use this to get the gross weight of all products for UPS. i use it with a great software from Bill Production to send to weight direct to my software.
Yakov
2013-01-16T19:00:00
This scale can be found in all of the office supply stores and at numerous sites online. The price at Adorama was so low that I questioned if it was a new or used/refurbed unit. It is a factory sealed, brand new, perfectly working unit at half the price of what I would have paid locally! Unbelieable!
GMak
2011-11-29T19:00:00
The scale seems to work quite well. The Endicia InstaRate software, however, refused to function correctly. A call to Endicia support revealed that InstaRate is incompatible with Windows 7 64-bit! In other words, the software will not work on over half the new PCs and laptops on the market today. I was told that there are no upgrades on the horizon, either. This detracts seriously from the value of the product.
Bill_IT
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