CyberPower C3P90000 Unscheduled Service Plan for 3-Phase Modular UPS System

The CyberPower Unplanned Service for 3-Phase UPS systems includes a visit from a CyberPower Systems representative to handle a request for repair, shut down and start up services to support facility maintenance, equipment inspection, and operation verification.

Flexible Scheduling
Standard unplanned service comes with 5x8 scheduling to meet customer schedule and business requirements. Scheduling outside normal business hours will be quoted separately.

Certified Representatives
CyberPower Systems service personal have the training and skill to inspect, verify setup, power on, and verify a UPS is operating as designed.

System Repair
A technician will diagnose and make necessary repairs.

System Shut Down/Start Up
A technician will assist with shutting the UPS off and bring it back on to allow for facility maintenance or upgrades.

Labor and Travel Expense Included
The unplanned service visit includes 2 hours of labor and travel expenses to reduce budgeting surprises. Unplanned service visits that occur after hours or that require more than 2 hours will be quoted separately.

Functional Verification
Verification Includes checking the UPS event and alarm logs. Verifying input, output, and bypass voltage and current values are within factory specifications. Checks transfer to on-battery operation and transfer to and from static bypass. Check parallel operation performance if configured.

Document Service
Details of the service are recorded to support future operation and maintenance.