Orders placed during Passover Holiday (Wed 4/1 after 4PM ET – Thurs 4/9) will ship Fri 4/10. View our holiday shipping schedule.

Overview
Compare
Specs
Protection
Q&A

Questions & Answers

FAQ

What does the Care Enterprise Basic Renew Plan cover?

The Care Enterprise Basic Renew Plan provides an additional replacement within a year, covering damage from unforeseen accidents such as crashes, water damage, or signal interference. It also extends the warranty period of your product by at least 12 months.

Is the replacement product new?

The replacement products provided under the Care Enterprise Basic Renew Plan are either new or equivalent-to-brand-new in terms of performance and reliability. However, minor aesthetic flaws may exist.

What is the process if damage occurs to my drone?

When damage occurs, you need to send the affected product and components to the DJI Repair Center for an assessment and quotation. You then have the option to choose between repair or replacement.

Can I use the service of the Care Enterprise Basic Renew Plan in a different country?

To enjoy the service normally, the DJI Care Enterprise Basic Renew and the corresponding product must be purchased from the same country or region. The service is only available in the country or region where the DJI Care Enterprise Basic Renew was purchased.

Is there a fee for using the replacement service?

Yes, a replacement fee of USD $249 is required for using the replacement service under the Care Enterprise Basic Renew Plan.

Reviews about this item

Review Summary

2019-03-18T14:43:15

Rated 5 out of 5

Using their site was fast and simple.

Great service!

Max M.

DJI Care Enterprise Basic Specifications

  • Compatibility

    DJI Mavic 2 Enterprise Dual Drone

  • Extended Service Plan

    1-Year

  • Number of Replacements

    1

  • Replacement Fee

    At a Low Price

  • UPC Code

    190021340930

About DJI Care Enterprise Basic

FEATURED REVIEWS

Using their site was fast and simple.

By Max M.

Great service!

Take your drone operations to the next level with the Care Enterprise Basic Renew Plan for the Mavic 2 Enterprise Dual Drone. This plan offers comprehensive protection for your fleet, extending the life and performance of your DJI product. With this plan, you get the opportunity to renew your DJI Care Enterprise Basic, ensuring that your drone is always ready for action.

This plan provides an additional replacement within a year, covering damage from unforeseen accidents such as crashes, water damage, or signal interference. Whether it's a drop from the sky or an unexpected splash, your drone is covered. Note that replacement products are either new or equivalent-to-brand-new in terms of performance and reliability, despite minor aesthetic flaws that may exist.

The Care Enterprise Basic Renew Plan not only extends the warranty period of your product by at least 12 months but also ensures quality assurance for select components. This gives you the confidence to fly your drone, knowing that it's backed by a reliable and durable protection plan.

With the Care Enterprise Basic Renew Plan, you also enjoy free shipping for the replacement service. This covers both sending and receiving shipment fees, offering a convenient and efficient service experience. Note that this service is available for regions covered by the DJI Care Enterprise, and the user is responsible for additional costs incurred beyond the scope of coverage.

When damage occurs, simply send the affected product and components to the DJI Repair Center for an assessment and quotation. You then have the option to choose between repair or replacement.

Please note, before purchasing the DJI Care Enterprise Basic Renew, ensure that the DJI Care Enterprise Basic bound to your product is not expired, and that there is at least one product replacement remaining. Also, to enjoy the service normally, the DJI Care Enterprise Basic Renew and the corresponding product must be purchased from the same country or region. The service is only available in the country or region where the DJI Care Enterprise Basic Renew was purchased. A replacement fee of USD $249 is required for using this service.

In conclusion, the Care Enterprise Basic Renew Plan for the Mavic 2 Enterprise Dual Drone is a reliable, high-quality, and user-friendly solution for enterprise-level drone operations.

DJI Care Enterprise Basic Features

  • One Year Warranty Renew with Quality Assurance
  • One Additional Replacement within a Year to Cover Damage from Drops, Crashes, Water, and other Accidents
  • Free Shipping

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • Comprehensive protection plan for Mavic 2 Enterprise Dual Drone
  • Extends the warranty period of your product by at least 12 months
  • Covers both sending and receiving shipment fees for the replacement service
  • Ensures quality assurance for select components of your drone

What's in the box:

  • DJI Care Enterprise Basic Renew Plan