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Q&A

Questions & Answers

FAQ

What does the Care Enterprise Basic Renew Plan cover?

The plan provides an additional opportunity to replace your DJI product within one year, covering damages from crashes, water damage, and signal interference. It also extends the warranty period of your product by at least 12 months.

Can I use the Care Enterprise Basic Renew Plan for any DJI product?

This specific plan is designed for the Zenmuse H20T Gimbal Camera. Ensure your product is compatible before purchasing the plan.

What is the process if my DJI product gets damaged?

When damage occurs, register for repair and send your product to the DJI Repair Center. They will assess the damage and provide a quotation. You can then choose for repair or replacement.

Are replacement products brand new?

Replacement products are either brand new or equivalent-to-new in terms of performance and reliability. There may be minor cosmetic differences.

Can I purchase the Care Enterprise Basic Renew Plan from a different country or region?

The Care Enterprise Basic Renew Plan and the corresponding product must be purchased from the same country or region. The service is only available in the country or region where the plan was purchased.

Reviews about this item

Review Summary

2019-03-18T14:43:15

Rated 5 out of 5

Using their site was fast and simple.

Great service!

Max M.

DJI Care Enterprise Basic Specifications

  • Compatibility

    DJI Zenmuse H20T Gimbal Camera

  • Extended Service Plan

    1-Year

  • Number of Replacements

    1

  • Replacement Fee

    At a Low Price

  • UPC Code

    190021019102

About DJI Care Enterprise Basic

FEATURED REVIEWS

Using their site was fast and simple.

By Max M.

Great service!

Are you looking to extend the life and reliability of your Zenmuse H20T Gimbal Camera The Care Enterprise Basic Renew Plan is an innovative solution designed to provide comprehensive protection for your valuable equipment. With this plan, you can renew your existing DJI Care Enterprise Basic coverage, ensuring that your camera fleet remains in top condition for longer.

Experience the confidence that comes with knowing your equipment is safeguarded against the unexpected. This plan offers an additional opportunity to replace your DJI product for a nominal fee within one year, covering a range of incidents including accidental damage from crashes, water exposure, or signal interference. This added layer of security means you can focus on capturing stunning visuals without worrying about potential mishaps.

The Care Enterprise Basic Renew Plan not only offers one more replacement to maintain operational excellence but also extends the warranty period of your product by at least 12 months. This extension is a testament to the high-quality and durable nature of the service, providing you with total peace of mind as you use your Zenmuse H20T Gimbal Camera for various professional applications.

Understanding that time is of the essence, the plan includes free shipping for the replacement service. This user-friendly feature ensures that you can get back to flying and filming as soon as possible, with minimal downtime. The service covers both sending and receiving shipment fees, streamlining the process for a more efficient service experience.

When damage occurs, the service process is straightforward and reliable. Simply register for repair, send your product to the DJI Repair Center, and choose between repair or replacement based on the assessment and quotation provided. Rest assured that replacement products are new or equivalent-to-new in terms of performance and reliability, with only minor cosmetic differences possible.

Please note that before purchasing the Care Enterprise Basic Renew Plan, verify that your current DJI Care Enterprise Basic is active and that at least one product replacement remains. To benefit from this service, both the Care Enterprise Basic Renew Plan and the corresponding product must be purchased from the same country or region. The service is exclusively available in the region where the plan was purchased.

Elevate your Zenmuse H20T Gimbal Camera's protection with the Care Enterprise Basic Renew Plan, and continue to produce high-quality, innovative content with the assurance that your equipment is in reliable hands.

DJI Care Enterprise Basic Features

  • One Year Warranty Renew with Quality Assurance
  • One Additional Replacement within a Year to Cover Damage from Drops, Crashes, Water, and other Accidents
  • Free Shipping

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • Comprehensive protection plan for Zenmuse H20T Gimbal Camera
  • Provides opportunity for additional product replacement within one year
  • Covers a range of damages including crashes, water damage, and signal interference
  • Extends the existing warranty period by at least 12 months
  • Includes free shipping for replacement service, ensuring quick turnaround
  • Ensures replacement products are new or equivalent-to-new in performance and reliability

What's in the box:

  • DJI Care Enterprise Basic Renew Plan