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Q&A

Questions & Answers

FAQ

What types of damage does the DJI Care Enterprise Basic Renew Plan cover?

The DJI Care Enterprise Basic Renew Plan covers a variety of accidental damages including crashes, water damage, and signal interference.

What does the replacement unit provided by the DJI Care Enterprise Basic Renew Plan look like?

The replacement unit provided under the DJI Care Enterprise Basic Renew Plan is either new or equivalent to new in terms of performance and reliability. There may be minor cosmetic differences.

What is the process if my DJI Matrice 30 drone gets damaged?

If your DJI Matrice 30 drone gets damaged, you need to register for repair online and send your affected product and components to the DJI Repair Center. Based on the assessment and quotation, you can choose between repair or replacement. You'll then receive your drone, restored to its optimal condition.

What are the requirements to be eligible for the DJI Care Enterprise Basic Renew Plan?

To be eligible for the DJI Care Enterprise Basic Renew Plan, you need to have an active DJI Care Enterprise Basic agreement with at least one product replacement remaining. Additionally, the DJI Care Enterprise Basic Renew and the corresponding product must be purchased from the same country or region.

Reviews about this item

Review Summary

2019-03-18T14:43:15

Rated 5 out of 5

Using their site was fast and simple.

Great service!

Max M.

DJI Care Enterprise Basic Specifications

  • Compatibility

    DJI Matrice 30 Drone

  • Extended Service Plan

    1-Year

  • Number of Replacements

    1

  • Replacement Fee

    At a Low Price

  • UPC Code

    6941565926913

About DJI Care Enterprise Basic

FEATURED REVIEWS

Using their site was fast and simple.

By Max M.

Great service!

Why settle for anything less than the most reliable protection for your DJI Matrice 30 drone The DJI Care Enterprise Basic Renew Plan is an innovative solution designed to extend the life and maintain the performance of your high-quality aerial equipment. With this advanced service plan, you can renew your existing DJI Care Enterprise Basic coverage, ensuring an additional year of comprehensive protection for your drone fleet.

Experience the assurance of knowing that your DJI Matrice 30 is safeguarded against a variety of incidents, including accidental damage such as crashes, water damage, or signal interference. Our commitment to your peace of mind is reflected in the offer of one more replacement opportunity within the year, allowing you to operate your drone with confidence.

The DJI Care Enterprise Basic Renew Plan is not just about replacements; it's about maintaining the durable and high-quality standards that DJI is known for. In the unlikely event of damage, you'll receive a replacement that is new or matches the performance and reliability of a brand-new product, though minor cosmetic differences may be present.

We understand that downtime can be costly, which is why the DJI Care Enterprise Basic Renew Plan includes free shipping for both sending and receiving your drone during the replacement service. This efficient process ensures that you can return to your aerial tasks with minimal interruption.

The service process is straightforward and user-friendly:
- Register for repair online.
- Send your affected DJI product and components to the DJI Repair Center.
- Choose between repair or replacement, based on the assessment and quotation.
- Receive your drone, restored to its optimal condition.

Please note that eligibility for the DJI Care Enterprise Basic Renew Plan requires an active DJI Care Enterprise Basic agreement with at least one product replacement remaining. Additionally, to ensure seamless service, the DJI Care Enterprise Basic Renew and the corresponding product must be purchased from the same country or region.

Secure your DJI Matrice 30 with the DJI Care Enterprise Basic Renew Plan, and fly with the assurance that your investment is well-protected.

DJI Care Enterprise Basic Features

  • One Year Warranty Renew with Quality Assurance
  • One Additional Replacement within a Year to Cover Damage from Drops, Crashes, Water, and other Accidents
  • Free Shipping

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • Extend DJI Matrice 30 drone protection with Care Enterprise Basic Renew Plan
  • Coverage includes accidental damage such as crashes and water damage
  • One additional replacement unit within a year to keep your drone flying
  • New or equivalent-to-new replacements ensuring reliable performance
  • Free shipping included for efficient service during replacement process
  • Simple service process with online repair registration and professional assessment

What's in the box:

  • DJI Care Enterprise Basic Renew Plan