Fellowes Powershred SB-125Ci Cross Cut Shredder, 16fpm Shred Speed, 18 Sheets Capacity, Black/ Silver

2023-07-12T20:00:00

Purchased this shredder new 5 years ago for use in a one-person mortgage office. Very light usage and would only fill and need to empty the waste bin every one to two months. Recently it started jamming on me with less than 10 sheets of paper. Called into Fellowes customer service which helped me to diagnose that three or four of the stripper teeth are missing and this is causing the cutting block to jam up with paper. I had thought this would be an easy fix, just order new stripper teeth. Nope, they don't make or have parts for this year model year of the 125Ci anymore. So much for stocking parts for their equipment. The customer service reps were very nice and pointed me in the direction of another company who services these commercial shredders. They also didn't have the stripper teeth but did offer me a used cutter head assembly at basically the same cost as a brand-new shredder of the same model that I can just order from Amazon. In the end I am surprised they can call this a "commercial" unit, and that with such light use it could fail to do the one thing it was meant to do in such a short period of time for such an expensive shredder. I would not recommend this machine or anything it makes to anyone.

MortgageGuy

Originally posted at

2023-01-08T19:00:00

Just bought this machine for my office. Looks excellent (especially in white) and performs far better than previous shredders I've purchased from other manufacturers. For a small office with regular but not excessive shredding needs, this machine does the job perfectly.

Baynon

Originally posted at

2022-10-18T20:00:00

Works great,, but i have two issues. When shredding a lot of documents, the chad can build up in a pile and cause a false full indication. While this is easy to fix by stirring the chad in the bin with my hand, I really shouldn't have to do this. My second issue is that it is hard to guage the size of a stack of paper that will not jam the feeder. The indicator assumes a uniform thickness of paper.

Fletch

Originally posted at

2021-12-11T19:00:00

I purchased this shredder from Costco , although it is expensive but I found the features that I need for my business and home work . still the shredder is heavy in compare to others and I have to be carful while moving it . the disappointing thing in this shredder is container that collect the shredded papers is made of cartoon and front is plastic which is weak may need to replaced any time

victraMD

Originally posted at

2021-12-10T19:00:00

This is my 3rd Fellowes across the years. The previous one was a 95Ci. I needed another and got the 125Ci - a bit bigger. These are AMAZING devices. They just work, no matter what. You don't "coddle" it. 20 sheets. Cannot jam. Just oil it periodically. Love it. Customer for life!

VictorT

Originally posted at

2021-12-09T19:00:00

This shredder is nice and quiet compared to our old model. It is light & easy to move however the light plastic makes me question the durability of the product. It seems to work well so far and doesn't jam. The quality of the shred is nice whether on paper or cards. My biggest complaint is that this shredder does not have a paper feeder to leave a stack and let it go, instead you do have to stand there and feed it stacks of paper as it goes through them. You do occasionally have to open and shake the drawer as the paper seems to pile much higher in the center which sets off the alert that it's full even though it's not.

AliOop

Originally posted at

2021-08-30T20:00:00

Good quality, durable machine. This is the second one we purchased for our office. The first one has seen a lot of use and is still going strong.

LornaL

Originally posted at

2020-02-05T19:00:00

This is an excellent product. If there is on thing I would change it would be having the slot centered over the basket more. Alot of paper drops to the back of the container. More than necessary mess to clean up.

Beanbaggirl

Originally posted at

2019-09-19T20:00:00

For my 2 person office, we purchased the Fellows 125Ci as a replacement for a smaller shredder. Before we had the Fellows Shredder out of the box we could see it was a nice machine. It was easy to set up, came with bags and oil that we were not expecting. With the first use we were impressed at the height of the machine, at the speed and how quiet it was. We quickly emptied of box of papers that had been waiting the arrival of the new shredder. With this new shredder, we vowed to not allow our shredding to get backed up again. Only down fall, the shred cut was not as fine as I was expecting.

Deidre

Originally posted at

2019-04-29T20:00:00

I would like to have to not use a plastic bag in the shredder bin , instead paper recycling bags should be recommended, better all around for the Environment.

SDOFFICE

Originally posted at

2019-04-01T20:00:00

Works as advertised. Won't take paper stack that would jam the shredder. Does stop when hands are too close. Let my granddaughters shred without any worries. Fast shredding. Only drawback is that some of the cut paper ends up outside of the bin. Just extra clean up, not bad though. Comes with bags and oil.

Bigguy

Originally posted at

2019-03-21T20:00:00

I have a lot of experience with shredders that I have used in my home office. I have to do that because of my type of business where I use a lot of paper and to protect confidentiality of my clients and myself. Main problem is the constant message that the bin is full even if it is not. Paper tends to pack on one side of the bin and then you have to reach into the tray and push the paper at the bottom. This creates some dust. Also it could cut a bit smaller.

bergloui

Originally posted at

2018-04-13T20:00:00

Due to HIPPA, this shredder is our Clinical Answer

ClinicAdmin

Originally posted at

2017-07-06T20:00:00

We had always had the low end of shredders in the past. I was always getting it jammed. I don't have the time to watch or pay employees to feed the shredder. I ran the shredder for more than 2 hours shredding our back up, from our cheap shredder that gave out last week. I know once again, YOU GET WHAT YOU PAY FOR!!!! This shredder is so quiet compared to the others we had owned. I can talk on the phone and shred while talking. Never could I hear over the other shredders.

buckaroo

Originally posted at

2017-05-11T20:00:00

Price performance wise - great value, still quite new yet, so far no complain, I can just tell this is going to work just fine. This is better than other model / brand we owned before. Bought it from Amazon, good price and ship fast, brand new! Love it.

computerguy

Originally posted at

2017-05-07T20:00:00

This shredder is very good. Doesn't jam and hasn't given me any problems. Thank you

Jane34

Originally posted at

2017-05-03T20:00:00

This shredder is better than I expected. It is very fast, jam proof, and easy to use. I would buy this again.

huffy

Originally posted at

2017-04-30T20:00:00

Easy to use, good looking, powerful, durable. A much better machine than the one we had previously (not a Fellowes).Price performance wise, well worth it. I would recommend this to anyone!

computerguy

Originally posted at

2017-03-06T19:00:00

Same product lasted 4.5 yrs -

Syndi

Originally posted at

2016-04-01T20:00:00

The shredder works well but when the basket is full and you try to empty it, it creates a huge mess. The shredder head is so close to the left side of the machine it drops shredder material on the outside of the basket. You have to sweep up the mess inside the machine and the floor in front of the machine. Had I know this I would not have purchased this machine. I guess it is too late now.

Berrytongirl

Originally posted at

2016-01-26T19:00:00

Great shredder for the office. The narrow paper opening prevents you from overloading the shredder therefore prevents you from jamming it - extremely useful when multiple users. The only recommendation if Fellowes were to make a change would be to put castors on the shredder to allow you to move it a little easier.

jwpk

Originally posted at

2015-12-07T19:00:00

My Fellowes 125Ci shredder is a replacement for a C120C. The old one has been in steady heavy use for 9 years! (Only one trip to the repair shop in all that time.) We had gone through several other brands and none had lasted much longer than a year. We are a county government office and we need a reliable secure shredder. Another office sometimes brought some of their documents for us to shred. I told them that I was ordering a replacement finally, and they ordered one too! You have delivered a budget friendly workhorse.

mlovelady

Originally posted at

2015-10-25T20:00:00

Unlike the previous shredders this office has purchased, this one performs as described and expected. It handles up to 18 pages easily and quickly. No problem with jams. I also appreciate the bottle of oil that was included with instructions on when and WHY to use it. It is easily applied. Thanks for making a sleek looking space saving shredder that works!

Brandt

Originally posted at

2015-05-19T20:00:00

My last Fellowes shredder 120-C2 was commercial grade and pretty good, but after a few years started having repeated jams despite good maintenance. The 125Ci definitely will shred a slightly thicker stack without jams. Long term performance remains to be seen. The biggest downside is you really have to press the paper deep into the slot to trigger the feed mechanism. Sometimes it requires both hands to keep the stack from spreading apart at the bottom and not feeding in straight.

jeffreyw

Originally posted at

2015-03-05T19:00:00

I haven't had any problems with my shredder shredding. It does what it says it will do. It is, however, a very messy shredder. When I pull out the bin, paper shreds that are hanging down from the shredder are dislodged, falling on the floor and the base of the shredder (see attached#. The shred bin liners do not stay in place #see attached image#, so shredded paper ends up at the bottom of the bin. What's more, static electricity keeps shreds attached to the outside of the bin #see attached image.) Finally, when pulling out the bin, shreds fall onto the floor, requiring a sweeping job.

gstettner

Originally posted at

2014-09-28T20:00:00

This shredder is a huge improvement to the one we used to have. It shreds more paper, it holds more paper in the bin. I really like this machine!

Jmey

Originally posted at

2014-08-29T20:00:00

Been looking for the best, try this one. I'm in my 60's and have used many shredders, and now I've found the one that does what it says.

Snowman

Originally posted at

2014-04-19T20:00:00

If you are looking for a shredder that can handle the job without breaking the bank, look no further. This unit can handle the largest of jobs and has a great capacity bin. It is not a unit to stick under a desk as it is quite large however nothing this powerful comes in a small package. It will not jam and makes sure you can't jam it. It is a quality product that I would definitely buy again.

Paperboy

Originally posted at

2014-03-30T20:00:00

This shredder is very good quality and it quiet in the office setting. Instructions were very well prepared.

Tigers

Originally posted at

2014-01-19T19:00:00

Heavy mechanics should be made in separate piece and boxed separately or inside refuse container. I ordered three of these and each came in damaged. Box is large and bulky. Packing is part of engineering the product. Needs to be resolved.

PhillipK

Originally posted at